---
description: Review of Dialogo Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Dialogo | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Dialogo](/software/414410/dialogo)

# Dialogo

Canonical: https://www.softwareadvice.co.uk/software/414410/dialogo

> Dialogo is an AI-powered virtual assistant that helps businesses automate customer service interactions and gain data-driven insights. Dialogo caters to companies across industries that want to improve customer experiences, reduce costs, and uncover business opportunities. 

Dialogo offers natural language processing that enables fluid conversations between customers and the virtual assistant. The AI is equipped with machine learning, allowing Dialogo to understand complex queries and provide accurate responses. Dialogo integrates with existing business tools and systems to automatically handle routine customer service tasks like order tracking, appointment scheduling, and FAQs.

Dialogo comes with an analytics dashboard that gives businesses data-driven insights into customer interactions, feedback, and trends. The virtual assistant learns from every conversation to continually improve performance. Dialogo is available as a cloud-based solution and offers 24/7 customer support to ensure maximum uptime and utilization.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nivula

## Commercial Context

- **Starting Price**: €400.00
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, Italian
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Communication Management
- Contact Management
- Customer Database
- Customer Segmentation
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Real-Time Data

## Integrations (2 total)

- CRM\_
- Clock PMS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [UChat](https://www.softwareadvice.co.uk/software/335425/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.softwareadvice.co.uk/software/423207/fathom) — 5.0/5 (807 reviews)
3. [Denser AI](https://www.softwareadvice.co.uk/software/442914/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.softwareadvice.co.uk/software/436579/botsonic) — 4.8/5 (79 reviews)
5. [Mindset AI](https://www.softwareadvice.co.uk/software/525825/Mindset-AI) — 4.9/5 (15 reviews)

## Reviews

### "Faster Reception" — 5.0/5

> **sabrina** | *10 July 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Prima di essere una sales account per la mia azienda, ho lavorato come operatrice Dialogo. Dialogo ti permette di fare tutto, da una semplice quotazione di una camera/gruppo alla finalizzazione e alla conferma della stessa. è integrato con il PMS, quindi in real time in albergo sanno già se è stata presa una nuova prenotazione oppure è stata effettuata qualche modifica o inserita una note. Il CRM Dialogo inoltre riconosce lo storico del cliente, l'operatore sa già chi ha al telefono oppure a chi sta scrivendo via mail.
> 
> **Cons**: non riscontro lati negativi, Dialogo è in continuo aggiornamento, è personalizzabile in base alle esigenze del cliente.

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### "Dialogo è il parner ideale" — 5.0/5

> **Ruggero** | *5 July 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Facilità e praticità di utilizzo.Gestione in remoto
> 
> **Cons**: Non ho riscontrato inconvenienti rilevanti.
> 
> Ci ha aiutato molto nel snellire il lavoro della reception

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/414410/dialogo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/dialogo-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/414410/dialogo> |
| en-GB | <https://www.softwareadvice.co.uk/software/414410/dialogo> |
| en-IE | <https://www.softwareadvice.ie/software/414410/dialogo> |
| en-NZ | <https://www.softwareadvice.co.nz/software/414410/dialogo> |

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