Icertis Contract

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Icertis Contract

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million+ contracts worth more than $1 trillion in 40+ languages and 90+ countries. Transforming contracts into structured, connected, and on-demand data is just the beginning. Discover the power of intelligent contract creation, automation, and insights to realize the full intent and maximize the value of every contract, clause, and obligation across the enterprise with the Icertis Contract Intelligence (ICI) Platform. Drive revenue, reduce costs, improve compliance, and minimize risk with enterprise-wide contract intelligence. Establish a single, digital, intelligent system of record for all contracts and contract data, whether corporate, buy-side, or sell-side. Accelerate contract turnaround, improve contract language, and minimize administration with intelligent contract automation and authoring capabilities. Connect all contract data—from NDAs and MSAs to IP licensing agreements and pricing terms—with other enterprise systems to create a powerful layer of orchestration and control for operations, enabling you to surface business spend, delivery, and compliance insights. Contract lifecycle management (CLM) capabilities are the core of the Icertis Contract Intelligence (ICI) platform. Leverage our platform to bring speed, compliance, and value to every step in the contracting process, from contract creation to negotiation to post-execution management. Drive strategic decision-making with AI-powered applications that provide deeper analysis, automation, and actionable insights. Maximize performance in critical business areas with purpose-built business applications that extend the platform. Seamlessly connect third-party systems for a richer data experience and enterprise orchestration. Icertis Contract Intelligence delivers real value to organizations. Contracts define your company's operations—from the most distant link in a supply chain to how companies manage their IP and customer relationships. By dynamically analyzing contracts in the context of the systems and processes they power—including procurement, sales, human resources, and transactions - you can ensure the intent of every contract is fully realized.
Icertis Contract Software - Intelligent Contract Setup- Org Unit
Icertis Contract Software - Contract Operations- Bulk Actions
Icertis Contract Software - Governance Risk Compliance- Compliances
Icertis Contract Software - Reports and Dashboards
Icertis Contract Software - Analyze Obligations
Icertis Contract Software - Obligation Dashboard
Icertis Contract video
Icertis Contract Software - Intelligent Contract Setup- Org Unit - thumbnail
Icertis Contract Software - Contract Operations- Bulk Actions - thumbnail
Icertis Contract Software - Governance Risk Compliance- Compliances - thumbnail
Icertis Contract Software - Reports and Dashboards - thumbnail
Icertis Contract Software - Analyze Obligations - thumbnail

Icertis Contract pricing

Icertis Contract does not have a free version and does not offer a free trial. Icertis Contract paid version starts at US$1.00/year.

Starting Price:
US$1.00/year
Free Version:
No
Free trial:
No

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Icertis Contract Reviews for UK Users

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.3
Customer Support
4.1
5 reviews of 42 View all reviews
Scott
Scott
  • Industry: Wholesale
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/02/2019

Icertis Contract Management

Our company implemented the Icertis platform in 2016. It has completely transformed our CLM process. We thought we were buying a software package, but instead got a CLM platform that completely transformed our approach to contracts. We have reduced turnaround time and have greater visibility of our contracts and commitments. We are coming to the end of our three year contract and have already committed to signing a new three year contract. Icertis has been a great partner and we are excited to continue our relationship well into the future!

Pros

The Icertis platform is very user friendly and intuitive. The functionality allows flexibility and customization. Using Icertis makes your CLM process seemless across the organization. The reporting capabilites are very useful and system reliability is flawless. Icertis customer service is second to none. The vast majority of our helpdesk tickets have been resolved in less than 24 hours.

Cons

From an administration standpoint, if you make a mistake and move a document to executed state, you cannot "undo" the mistake and instead have to enter a helpdesk ticket to get the issue resolved.

Deb
Deb
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
5

5
Reviewed on 24/04/2018

I sourced, and implemented this tool for our Global buy side

One uniform database for all of our buy side agreements across the globe. We have consolidated many systems to one.

Pros

Ease of use, support and service. People are fantastic to work with. The tool is best of bread with improvements to come. The project teams that I have worked with have gone above and beyond to ensure that our needs were met, on time, and on budget. I have been very pleased with the tool. My users as a whole have also appreciated the search features and the ability to setup deviation approvals. Very pleased with the technology and the people.

Cons

It takes a bit of time to configure the tool and get it to work. Once it is setup it works flawlessly. I wish that the tool had more features for the negotiation portion of the clm

Wei
  • Industry: Medical Devices
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
3
Customer Support
2

3
Reviewed on 07/07/2022

Not ideal enough

Communicating with some of the customer support team is a nightmare. We knew that they all tried to help but an excellent customer support team should always be there to help solve customer’s question/issue and should have the ability to think of the issue customer could face upfront instead of asking customer to issue tickets for every question that is a waste of time

Pros

The dashboard and notification function.

Cons

The templates function. First of all, you need to make a lot of efforts to build a template. After building, you have to fill out the attribute for each draft which is not practical (we are looking for software that can identify the attributes by itself instead of for us to manually filling in)

David
David
  • Industry: Wholesale
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/09/2018

Game changer for our contract process

The implementation and go live were highly supported and done on time and on budget. We have gained a highly controlled contract process and financial model approval flow as well as a central repository for all of our documents. The ability to administer most changes we need in the system ourselves with little or no support is a bonus.

Pros

Full featured platform that provides us control over much of the configuration and the contract elements we use. Work flows for approvals is a key to our process and ICM worked with us to fit a specific need without any customization. Ease of use, extremely good customer support and responsiveness to issues.

Cons

There are a few steps that require more clicks to access than is preferred. I believe the new UI will provide some improvement there.

Verified Reviewer
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/04/2018

The custom features are excellent!

Pros

Icertis has been the easiest and most customizable software I've used thus far! Since merging to Icertis, contract management has become very efficient.

Cons

There hasn't been any issues or concerns that the Customer Support Team at Icertis hasn't been able to answer or help us with!

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