About Icertis Contract
Icertis Contract pricing
Icertis Contract does not have a free version and does not offer a free trial. Icertis Contract paid version starts at US$1.00/year.
Alternatives to Icertis Contract
Icertis Contract Reviews for UK Users
Feature rating
- Industry: Wholesale
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Icertis Contract Management
Our company implemented the Icertis platform in 2016. It has completely transformed our CLM process. We thought we were buying a software package, but instead got a CLM platform that completely transformed our approach to contracts. We have reduced turnaround time and have greater visibility of our contracts and commitments. We are coming to the end of our three year contract and have already committed to signing a new three year contract. Icertis has been a great partner and we are excited to continue our relationship well into the future!
Pros
The Icertis platform is very user friendly and intuitive. The functionality allows flexibility and customization. Using Icertis makes your CLM process seemless across the organization. The reporting capabilites are very useful and system reliability is flawless. Icertis customer service is second to none. The vast majority of our helpdesk tickets have been resolved in less than 24 hours.
Cons
From an administration standpoint, if you make a mistake and move a document to executed state, you cannot "undo" the mistake and instead have to enter a helpdesk ticket to get the issue resolved.
- Used Daily for 2+ years
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Review Source
I sourced, and implemented this tool for our Global buy side
One uniform database for all of our buy side agreements across the globe. We have consolidated many systems to one.
Pros
Ease of use, support and service. People are fantastic to work with. The tool is best of bread with improvements to come. The project teams that I have worked with have gone above and beyond to ensure that our needs were met, on time, and on budget. I have been very pleased with the tool. My users as a whole have also appreciated the search features and the ability to setup deviation approvals. Very pleased with the technology and the people.
Cons
It takes a bit of time to configure the tool and get it to work. Once it is setup it works flawlessly. I wish that the tool had more features for the negotiation portion of the clm
- Industry: Medical Devices
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Not ideal enough
Communicating with some of the customer support team is a nightmare. We knew that they all tried to help but an excellent customer support team should always be there to help solve customer’s question/issue and should have the ability to think of the issue customer could face upfront instead of asking customer to issue tickets for every question that is a waste of time
Pros
The dashboard and notification function.
Cons
The templates function. First of all, you need to make a lot of efforts to build a template. After building, you have to fill out the attribute for each draft which is not practical (we are looking for software that can identify the attributes by itself instead of for us to manually filling in)
- Industry: Wholesale
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Game changer for our contract process
The implementation and go live were highly supported and done on time and on budget. We have gained a highly controlled contract process and financial model approval flow as well as a central repository for all of our documents. The ability to administer most changes we need in the system ourselves with little or no support is a bonus.
Pros
Full featured platform that provides us control over much of the configuration and the contract elements we use. Work flows for approvals is a key to our process and ICM worked with us to fit a specific need without any customization. Ease of use, extremely good customer support and responsiveness to issues.
Cons
There are a few steps that require more clicks to access than is preferred. I believe the new UI will provide some improvement there.
- Used Daily for 1+ year
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Review Source
The custom features are excellent!
Pros
Icertis has been the easiest and most customizable software I've used thus far! Since merging to Icertis, contract management has become very efficient.
Cons
There hasn't been any issues or concerns that the Customer Support Team at Icertis hasn't been able to answer or help us with!