--- description: Review of Diversified Billing Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Diversified Billing | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Utility Billing Software](/directory/4542/utility-billing/software) > [Diversified Billing](/software/408613/visual-utility-billing) # Diversified Billing Canonical: https://www.softwareadvice.co.uk/software/408613/visual-utility-billing Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/408613/visual-utility-billing?page=2) > Diversified Billing is a utility billing system that allows businesses to handle customer service and payment processing operations. It is available as an installed LAN software or as a cloud application and is designed for water, sewer, trash, electric or gas utilities billing. Diversified Billing can be customized based on business requirements. The platform automatically creates a rolling master calendar with every task to manage the entire billing cycle from meter reading to shutoff notices. It can be utilized to train staff members and help them set up billing and other processes. It also provides a manager’s dashboard with a real-time status funnel for every task, allowing supervisors to easily monitor operations across the organization. Diversified Billing can be integrated with multiple solutions including Diversified Mobile Work Orders and Diversified Fund Accounting. > > Verdict: Rated **4.4/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 41 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Diversified Technology Corp - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Per User - **Pricing Details**: Visit our website to generate a preliminary pricing proposal\! Diversified Billing pricing is based on the number of customers billed. There are no charges for users, the number of bills generated or the number of services billed. Cloud subscription fees include support and maintenance. LAN installations are offered with a one-time license fee plus annual support and maintenance fees. Professional services for data conversion, setup and installation, and training are charged separately. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Accounting - Activity Dashboard - Automatic Backup - Billing & Invoicing - Commenting/Notes - Contact Database - Customer Management - Customisable Reports - Electronic Payments - For Electricity - For Natural Gas - For Trash - For Water - Historical Reporting - Meter Data Management - Metered Billing - Mobile Access - Monitoring - Non-Metered Billing ## Integrations (3 total) - AccountMate - CenterPoint Fund Accounting for Municipals - QuickBooks Online Advanced ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Utility Billing Software](https://www.softwareadvice.co.uk/directory/4542/utility-billing/software) ## Related Categories - [Utility Billing Software](https://www.softwareadvice.co.uk/directory/4542/utility-billing/software) - [Utility Management System](https://www.softwareadvice.co.uk/directory/4254/utility-management/software) ## Alternatives 1. [BOSS811](https://www.softwareadvice.co.uk/software/221683/boss811) — 4.8/5 (71 reviews) 2. [Dynamics Billing](https://www.softwareadvice.co.uk/software/340010/dynamics-billing) — 4.6/5 (5 reviews) 3. [SMART360](https://www.softwareadvice.co.uk/software/195880/bynry) — 5.0/5 (1 reviews) 4. [TrueContext](https://www.softwareadvice.co.uk/software/153214/prontoforms) — 4.6/5 (329 reviews) 5. [Utilmate](https://www.softwareadvice.co.uk/software/441734/utilmate) — 4.5/5 (4 reviews) ## Reviews ### "Easy to Learn" — 5.0/5 > **Contessa** | *6 July 2020* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: Diversified Billing is so easy to use\! The layout of the screen is easy to follow and read which makes learning how to use the system pretty simple. The step by step feature is a great help if you get pulled away or interrupted from your task. Easy to use...easy to learn\! > > **Cons**: I can honestly say that I can not think of one Con about Diversified Billing. > > I can not say enough good about Diversified Billing\! It has made applying customer payments a quick and easy process, and it is perfect for billing our 2,000 customers. Customer support is outstanding\! They are just a phone call away to help with any questions or concerns. Diversified Billing makes you feel like you are working together, not alone. I would recommend it to EVERYONE looking for billing software or updating their billing software. ----- ### "Diversified Billing Review" — 4.0/5 > **Jamie** | *10 July 2020* | Utilities | Recommendation rating: 9.0/10 > > **Pros**: I find Diversified billing software easy to use and easy to teach new employees to use. Most processes are quick and easy to use unlike previous billing software that I have used. > > **Cons**: The only real issue that I have is that we can only have 1 person do a process such as billing or notices at a time. So if 1 person is working on a large billing, which may take a while, I am not able to do adjustments or notices until they are completely updated. > > A few years back we switched from another billing software to Diversified and it has been a very good change. Processed do not take as long. The old software was much more complicated. I am thankful that I never had to train anyone else on how to use it. Customers seem to understand their bills much better and if there is an issue we can usually get help very quickly. All in all I am very happy with Diversified. ----- ### "Use for payment processing" — 3.0/5 > **Deborah** | *8 July 2020* | Government Administration | Recommendation rating: 5.0/10 > > **Pros**: Payment processing is easier with the additional check processing ability > > **Cons**: I only use it for payment processing so I don't have a good overall opinion of all the features ----- ### "This program gets the job done." — 4.0/5 > **Jennifer** | *16 July 2020* | Utilities | Recommendation rating: 6.0/10 > > **Pros**: With this program you are able to track history for years. That includes usage history, payment history, and billing. The customer information is generally easy to find. > > **Cons**: The difficulty with the product is when you need to reprint a bill, that is when I have problems. You have to go to the individual customer account. Find the billing you need to reprint, then while there is an option in the screen to print, the function does not work, so you have to go to a separate A/R area and find the batch of bills and reprint by account number. And when it reprints, there is random text entered at the bottom of the bill. > > The diversified software is fairly easy to use, if not totally intuitive. And I've always gotten quick help when I've called in for assistance. ----- ### "Municipal Auhtority of Allegheny Township" — 4.0/5 > **Mary** | *2 July 2020* | Utilities | Recommendation rating: 9.0/10 > > **Pros**: Since we bar coded our invoices, receipting could not be easier. Which really is our main purpose and the primary use of the product. Customer service has always been of the highest standard. I have never been disappointed with the help I get when I need it. > > **Cons**: I don't care for the fact that the history screen in Inquiry doesn't give you a total number. It's hard to explain to a customer on the phone why they owe a certain amount when you have to add it on the fly. I think there are reports I could run and use that I don't know about. A manual would help. > > I would say my overall experience with Diversified billing is positive and I'm glad we use it. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/408613/visual-utility-billing?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/408613/visual-utility-billing) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data