--- description: Review of Kolleno Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kolleno | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/4526/online-payment/software) > [Kolleno](/software/407046/kolleno) # Kolleno Canonical: https://www.softwareadvice.co.uk/software/407046/kolleno Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/407046/kolleno?page=2) > Kolleno is a financial operations platform that brings together receivables, payables, payments and reconciliation - all in one place. The platform is built for and by finance professionals to automate and optimise finance back-office processes with highly customisable workflows. Kolleno simplifies the management of client payments, related communications, and financial reporting by keeping everything in sync - data, systems, and people. Powered by advanced AI capabilities, Kolleno pulls data from all incoming accounting systems, ERPs and CRMs, enabling users to leverage context-sensitive content across key finance systems, processes and workflows. We foresee traditional finance operations transforming into seamless digital experiences for everyone involved – including CFOs, finance teams and their clients. Ultimately, Kolleno helps businesses to run everyday operations intelligently, freeing up resources to focus on higher-priority, growth-driving activities. Kolleno empowers forward-thinking CFOs, Finance Directors, Credit Controllers and their teams to streamline their payment processes and accelerate collections with innovative solutions. With Kolleno, financial operations become seamless and transparent. The track record shows that with Kolleno, businesses have decreased the period between making a sale and getting paid, which positively reflects on the cash flow. > > Verdict: Rated **5.0/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 8 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Kolleno ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Kolleno offers 4 different plans that vary depending on your business size, needs and numbers of users required. Custom plans are also available for enterprise clients. Get in touch with Kolleno team to understand what plan would work best for you. - **Target Audience**: 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: British Virgin Islands, Canada, France, Germany, Guernsey, India, Ireland, Italy, Jersey, Netherlands, Philippines, Singapore, South Africa, US Virgin Islands, United Arab Emirates, United Kingdom, United States ## Features - ACH Payment Processing - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Aging Tracking - Alerts/Notifications - Approval Process Control - Audit Trail - Auto-Dialer - Automated Notices - Automated Scheduling - Bank Reconciliation - Billing & Invoicing - Borrower Management - Business Process Automation - Callback Scheduling - Cash Flow Management - Check Processing ## Integrations (9 total) - Clio - Dynamics 365 Business Central - NetSuite - Oracle Fusion Cloud ERP - QuickBooks Desktop - QuickBooks Online - Sage 50 Accounting - Sage X3 - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Payment Processing Software](https://www.softwareadvice.co.uk/directory/4526/online-payment/software) ## Related Categories - [Payment Processing Software](https://www.softwareadvice.co.uk/directory/4526/online-payment/software) - [Debt Collection Software](https://www.softwareadvice.co.uk/directory/4514/debt-collection/software) - [Financial Management Software](https://www.softwareadvice.co.uk/directory/3401/financial-management-system/software) - [Accounts Receivable Software](https://www.softwareadvice.co.uk/directory/1843/accounts-receivable/software) ## Alternatives 1. 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The platform works well, and it's helped me lower my total amount owed by about 10% in just the first two months. i'm impressed by how many updates they keep putting out, some small and some big, like the one for easy onboarding. > > **Cons**: Sometimes their features can be hard to understand, especially for people who don't know much about these kinds of platforms. But, like I said before, the customer help is super fast at getting back to me, and it didn't bother me when I didn't know how to use some features like reconciliation. i could find good information in the help center that was simple and easy to read. > > The main thing it helps with is making it easier to deal with a lot of clients who are late with their payments. Sometimes it's really hard to manage more than 100 late clients who all have different situations. With Kolleno, I can look at the history of our conversations and send a personalized email that is made automatically from a template. ----- ### "Good platform to have for automation of your invoice collection process" — 5.0/5 > **Dzimitry** | *2 May 2023* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: In our business, maintaining good customer relationships is key, and my brother and I have always prioritized that. Kolleno's customer success team really understood our concerns and helped us develop an effective collections process (or strategy, as they call it). I think we had just two onboarding sessions, which was pretty quick. I've been using the platform for 7 months now and I'm quite satisfied with it. > > **Cons**: At one point, I noticed that my reminders were piling up every day. It turned out I hadn't set up the triggers correctly (I didn't even know they existed). Once I got that sorted, it helped filter out unnecessary reminders that I was already aware of when it came to my customers. > > I initially used Kolleno myself for the first 3 months before handing it over to my finance team. Now, one manager oversees the platform while the rest of the team focuses on other tasks. We used to have a 3-person collections team who would constantly call and email overdue clients. With Kolleno, we've been able to cut down our collections team to just one manager. ----- ### "Credit control and invoice collection platform for Netsuite users" — 5.0/5 > **Kevin** | *26 April 2023* | Retail | Recommendation rating: 9.0/10 > > **Pros**: I used to have clients with lots of overdue payments, sometimes not paying for over 200 days (the invoice eventually got escalated and I got paid). Kolleno is helpful because it takes old data from my clients and tells me if they're likely to pay or not. This way, I can better decide which customers I want to work with again and which ones I don't. > > **Cons**: I'm not super tech-savvy, so I'd like it if the platform was a bit easier to use. Sometimes it can be a little confusing, but the customer support team is always there to help. > > Besides helping me get payments from difficult customers, Kolleno gives me some "tips" on how my clients have paid in the past. It's like having credit control for my clients, which is really helpful. ----- ### "Perfect for small businesses with high invoice volume" — 5.0/5 > **Jeremy** | *11 May 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: As a small, hardworking team with a fair number of B2B clients, chasing overdue invoices used to be a real challenge for us. In fact, we often had to write off some invoices as losses because we simply didn't have the time to follow up. With Kolleno now running in the background, we only need to make calls when their collection strategy indicates it's necessary. > > **Cons**: Most of our clients are French businesses, so we had to translate Kolleno's communication templates from English to French ourselves. It would be far more convenient if they offered a French version to save us from manually rewriting these templates. > > Previously, due to time limitation, we often had to consider overdue invoices, especially smaller ones, as lost revenue. But when these start to accumulate, it begins to impact us. Kolleno has solved this problem by ensuring we chase each invoice automatically, unless we've manually disabled the chasing for a particular invoice. ----- ### "Kolleno platform - peace of mind for our finance team." — 5.0/5 > **Yann** | *21 February 2024* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: With Kolleno at our disposal, we ensure that our clients receive timely reminders for any outstanding payments, easing the process for both parties. Additionally, the platform's reporting and analytics features offer valuable insights into our clients' payment behaviors and trends. This allows us to anticipate potential delays and take proactive measures to manage payments effectively, ultimately ensuring smoother financial operations. > > **Cons**: While Kolleno hasn't integrated with certain systems that could be beneficial for us, we haven't found any other major drawbacks. We simply hope the team keeps improving the product's features and functionality. > > The features and functions of the Kolleno platform have really streamlined and organized how we handle receivables. Having all the details about a client's payments in one spot has made things so much clearer. What's great is how much time we save on administrative tasks by automating payment reminders, yet still being able to add a personal touch to each message. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/407046/kolleno?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/407046/kolleno) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data