About Pipedrive












Pipedrive pricing
Pipedrive does not have a free version but does offer a free trial. Pipedrive paid version starts at US$15.00/month.
Alternatives to Pipedrive
Pipedrive Reviews for UK Users
Feature rating

- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Great starter and start up CRM with call functions
Overall, Pipedrive is solid and a great place to start using CRM. The call features are useful when you have teams spread across the globe.
Pros
Pipedrive provides the ability to make calls right from the CRM, so all sales activity in one place.
Cons
I felt the email marketing and cadence tools are a bit too basic for what I need now.
- Industry: Entertainment
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
My best CRM platform but...
I have been using PD for more than 3 years, and I love it... in fact I recommended it to some colleagues of mine. I used it for a very particular selling task in my job. During first year I increased sales 20%, second year was 2020... and you know. I was preparing it fore this new period, but then one of the sales teams I admire the most in my business began to use another CRM very specific for this sector, and then...
Pros
I think (because i tried others), this is a software with a great ease of use and configurability, and especially it is a software that becomes addictive to use, which returns in profits for your business. Lately, a lot of updates were being made focused on controlling the communication with the client itself. Good Tech Asist too!
Cons
If I have to point a "Con" is about these updates I said before... Every new feature has a limited range of use if you don't want to pay more.
Alternatives Considered
Zoho CRMReasons for Choosing Pipedrive
Access makes many things pretty good, but it's not the ideal solution as a CRM software, I think.Switched From
Microsoft AccessReasons for Switching to Pipedrive
Ease of use and configurability, and its interface- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
A CRM System that just Works for Sales Management
Overall a good experience using the platform my new team members just needed two days of training and found it easier to use.
Pros
Easy to manage different pipelines for different sales projects. The email template is one of the key features we like as it allows us to format our emails and the fields are filled in automatically, so every client receives a quality email without spending time typing out individual emails. Like the filter system that allows you to select just the clients, you wish to target and even the group email shot is an excellent tool we use often. We have added out funnels and Xero to the platform and both work perfectly with Pipedrive. Our market profile is primarily created on google documents and we have ease of importing the information onto the Pipedrive pipeline. We use the activities to set reminders which allows us to keep track of our work tasks on a given day. For sales, you can modify the platform to include the key features that you would like for your company and client information to be saved. Allows you to make group amendments in list form for a high volume of clients so if you need to split the work between the team this is an excellent tool.
Cons
The emails received are not automatically assigned to a client and sometimes land on other client's deals in Pipedrive. There seems to be a lot of downtime of late and we have had several clients confirm that they have not received the email off Pipedrive. There is a lot of new additions to Pipedrive but not enough time to learn them this can be a pro and a con. The support is not always available for immediate help. There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.
- Industry: Public Relations & Communications
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Massive Pipedrive fan
Being able to manage our customer base and network in an easy and usable way. Also it has become my second brain. Best software I have found for this. Strongly recommend.
I have used [SENSITIVE CONTENT] coaching and group sessions to get more skilled in using Pipedrive. I also recommend [SENSITIVE CONTENT] He is very good.
Pros
Ease of use, good service. I also appreciate how fast they ship updates.
Cons
It is a little bit too much focused on sales for me, as I am mainly using the CRM features but I understand that that is its main use for most people.
Alternatives Considered
Salesforce Sales CloudReasons for Choosing Pipedrive
It was recommended to me.Switched From
HighriseReasons for Switching to Pipedrive
Cheaper and more lightweight and web based. Also I saw how fast people were adopting it.
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Good software for CRM management
Pipedrive allows me to professionally manage my leads and automatically import my leads from the forms on my website so it saves me time and money in my business activities
Pros
Pipedrive is a very easy to use software and it makes it easy for me to manage my business activities.
Cons
What I don't like about pipedrive is that it lacks the functionality to manage quotes and invoices.
Response from Pipedrive
Hi Cheikh,
Thank you for sharing your feedback with us! It really helps us to stay on the right path.
Regarding the lack of an Invoice feature,
we would like to invite you to take a look at two options for Invoice integrations:
Xero: https://support.pipedrive.com/en/article/pipedrive-integration-xero
Quickbooks: https://support.pipedrive.com/en/article/pipedrive-integration-quickbooks
If you have any questions or need any help, do not hesitate to contact our Support Team. They will be happy to help!
Kind regards,
Pipedrive Team