---
description: Review of yoummday Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: yoummday | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/1710/computer-telephony-integration/software) > [yoummday](/software/404336/yoummday)

# yoummday

Canonical: https://www.softwareadvice.co.uk/software/404336/yoummday

> yoummday is a comprehensive outsourcing software solution that combines workforce recruitment, training, scheduling, and management with a CX marketplace. It is used by over 60 international companies (including Fortune 500 and DAX-listed organizations) to care for their customers. yoummday is modular software solution that allows companies to instantly recruit a scalable CX workforce from over 8,500 vetted and verified multilingual freelancers.

Choose from two delivery models:
- Self-Service: Recruit and manage your own CX team
- Managed Service: Use yoummday's experienced operations personnel to recruit and manage your CX team

yoummday's USPs include:

World Class Freelance CX Talent:
- Fully vetted and verified
- Native-level proficiency in 40+ languages
- Low churn for consistent support
- Searchable marketplace to target CX talent with the ideal skills and experience

Global Talent Pool
- Select freelancers based on location and budget
- Hire CX freelancers without labour market restrictions
- Access 40+ languages at a native level
- Source from multiple geographies for seamless business continuity
- Freelancers are available 24/7 for ‘follow-the-sun’ operations
- Onshore, nearshore, and off-shoring are all possible in just a few clicks

Scalable
- yoummday freelancers are available to train and work immediately
- Scale your workforce in a matter of hours
- Zero recruitment lead time
- Flexible attrition and retention
- Simple cooperation with freelancers

Affordable
- Price-for-performance payment model
- Self-service and managed service options
- No overhead costs for additional headcount
- Save on infrastructure expenditure
- Eliminate all recruiting costs

Positive Environmental \& Social Impact
- Lower carbon emissions from an at home workforce
- Inclusive and supporting a diverse range of individuals with varying abilities
- Fair compensation
- Improved work-life balance, agents select their work schedule

Security
- AI enabled security and GDPR compliant

Plus more...
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: yoummday

## Commercial Context

- **Starting Price**: US$0.11
- **Pricing model**: Usage Based
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German
- **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia and 156 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Analytics
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Centre
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID

## Integrations (2 total)

- QuickBooks Desktop
- QuickBooks Online

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software)

## Related Categories

- [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software)
- [Service Desk Software](https://www.softwareadvice.co.uk/directory/4256/service-desk/software)
- [Call Center Workforce Management Software](https://www.softwareadvice.co.uk/directory/1855/workforce-management-optimization/software)
- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)
- [IVR Software](https://www.softwareadvice.co.uk/directory/1572/ivr-system/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.softwareadvice.co.uk/software/2799/safesoft-contact) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.softwareadvice.co.uk/software/20027/chasedata) — 4.8/5 (314 reviews)
4. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews)
5. [Readymode](https://www.softwareadvice.co.uk/software/171343/readymode) — 4.6/5 (136 reviews)

## Reviews

### "Simple Plattform mit großartigen Talenten" — 4.0/5

> **Hannah** | *9 July 2024* | Renewables & Environment | Recommendation rating: 8.0/10
> 
> **Pros**: Am besten an Yoummday gefällt mir die riesige Auswahl an motivierten Talents und wie einfach es ist, auch kurzfristig Agents darüber einzustellen.
> 
> **Cons**: Ich finde die Plattform an und für sich hat noch viele Ecken, die man verbessern könnte - teilweise ist es noch etwas umständlich und Informationen sind nicht immer auf einen Blick ersichtlich.

-----

### "Tolles Tool mit angenehmer UX" — 5.0/5

> **Emre** | *16 July 2024* | Staffing & Recruiting | Recommendation rating: 9.0/10
> 
> **Pros**: Die Möglichkeit im Talentpool passende Talents zu suchen und diese zu kontaktieren.
> 
> **Cons**: Das Feedback bzw. die hohen Erwartungen einiger Talents.
> 
> Wir haben yoummday als Tool genutzt um Leads für unsere Recruiting Plattform zu generieren. Nachdem wir uns passende Talents im Pool ausgesucht, diese gebrieft und geschult haben konnten wir bereits in wenigen Tagen viele Leads generieren. Durch die stetige Kontrolle und das stetige optimieren konnten wir Talents langfristig an uns binden die unsere Sales Pipeline stetig gefüllt haben.

-----

### "Unterstützung von Yoummday im Customer Support" — 5.0/5

> **Johannes** | *9 July 2024* | Renewables & Environment | Recommendation rating: 9.0/10
> 
> **Pros**: - Einfache Erreichbarkeit von Yoummday Mitarbeitern
- leichte und unkomplizierte Rekrutierung von Talents
- Unterstützung bei Problemen
> 
> **Cons**: - Bezahlung unnötig kompliziert/ unflexibel, wenn Deadline verpasst wird bekommen die Talents kein Gehalt
> 
> Sehr positiv, Onboarding lief schnell ab, Projekt konnte zeitnah gestartet werden

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/404336/yoummday)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/404336/yoummday> |
| en | <https://www.softwareadvice.com/customer-success/yoummday-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/404336/yoummday> |
| en-GB | <https://www.softwareadvice.co.uk/software/404336/yoummday> |
| en-IE | <https://www.softwareadvice.ie/software/404336/yoummday> |
| en-NZ | <https://www.softwareadvice.co.nz/software/404336/yoummday> |

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