--- description: Review of 17hats Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 17hats | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Proposal Management Software](/directory/4252/proposal-management/software) > [17hats](/software/403005/17hats) # 17hats Canonical: https://www.softwareadvice.co.uk/software/403005/17hats Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/403005/17hats?page=2) > 17hats is a cloud-based business management platform that helps automate the entire business process. It caters to a wide spectrum of small-scale businesses by providing them with tools that allow them to manage operations such as scheduling, billing, and meetings. It eliminates the need for any kind of paperwork. 17hats ensures that businesses primarily focus on work by automating crucial business tasks. Those who benefit the most from the platform are photographers, who have no problem handling multiple clients on a regular basis. It lets users create new leads in seconds, making it a feasible solution for turning potential customers into regular ones. The intuitive UI helps users to instantly respond to customer queries in order to improve customer relations. It helps to remind customers about due payments, builds attractive and professional invoices, creates customized contracts, signs deals online, processes payments, and manages customer profiles. > > Verdict: Rated **4.4/5** by 136 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 136 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: 17hats - **Location**: Pasadena, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: 17hats offers a free trial for 7 days. Details of paid plans include: Monthly plan - $45/month Annual Plan - $295 ($25/month) paid annually Two Year Plan - $395 ($17/month) paid in lump sum - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Activity Dashboard - Appointment Scheduling - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Client Management - Client Portal - Contact Management - Customer Database - Customisable Branding - Customisable Templates - Customizable Fields - Dashboard - Document Management - Electronic Payments - Financial Management - Invoice Management ## Integrations (7 total) - Google Calendar - Meta for Business - PayPal - QuickBooks Online Advanced - Square Payments - Stripe - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Proposal Management Software](https://www.softwareadvice.co.uk/directory/4252/proposal-management/software) ## Related Categories - [Proposal Management Software](https://www.softwareadvice.co.uk/directory/4252/proposal-management/software) - [Business Performance Management Software](https://www.softwareadvice.co.uk/directory/4579/business-performance-management/software) - [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software) - [Task Management Software](https://www.softwareadvice.co.uk/directory/1412/task-management/software) - [Online CRM Software](https://www.softwareadvice.co.uk/directory/387/online-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4482 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18806 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6994 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.co.uk/software/216694/kylas) — 4.8/5 (622 reviews) 5. [Bigin by Zoho CRM](https://www.softwareadvice.co.uk/software/392397/bigin-by-zoho-crm) — 4.7/5 (742 reviews) ## Reviews ### "Overall, I like 17Hats, but it's not the all-in-one app I'd hoped for." — 4.0/5 > **Anne** | *19 April 2018* | Recommendation rating: 7.0/10 > > **Pros**: The workflows. If you have multi-step projects, 17Hats is awesome for organization. It's saved my bacon more than once by reminding me that I'd not completed a particular step. I also like the lead integration and email integration (see above about bacon saving). > > **Cons**: I'd love to be able to ditch my time-tracking software (Freckle) and invoicing / accounting software (Freshbooks), but I just can't at this point. I actually adore Freckle, so they'd have to work hard to beat that, but even compared to Freshbooks time tracking, 17Hats stinks in that aspect. Very clunky. Regarding invoicing / bookkeeping, I have a couple of main complaints, but they're big ones: 1a) You can't let clients have multiple payment options. You can implement Stripe, for instance, or PayPal. But you cannot have both active at the same time. 1b) Which leads me to the next issue. Payment method is global, not per client. So if you credit cards, for instance, so that clients use ACH transfers (thus saving fees), that's site-wide. But say you have an international client or a client who wants to use PayPal? You have to change your payment method FOR EVERYONE. Granted, it's one click of the button, but meanwhile, anyone paying an invoice is getting option B instead of option A. 2) Profit / Loss Report: This is critical, but you cannot run the whole year and have it broken down by month. To see each month, you have to generate a new report. Freshbooks allows quarterly, yearly, and custom date ranges with a month-to-month total and grand total all on ONE SCREEN. So while I'm using 17Hats and don't plan to stop, I really wish they'd get their act together when it comes to the bookkeeping aspect of the software. It's not there yet. > > Organization. As someone with Attention Deficit Disorder, I rely on my tools to stay on track with my business. 17Hats helps immensely with that. I just wish it was the one app (one app to rule them all\!) I'd love to consolidate apps. Saving the money would be nice, but more importantly, I'd like to not have to constantly switch between apps to perform different functions. Still, though, 17Hats is great even used just as a project management tool. ----- ### "Simplifying & Streamlining Small Business Management" — 5.0/5 > **Danielle** | *23 November 2024* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: Honestly, condensing my business systems from multiple to a single platform. Plus, I can run my multiple different businesses from the same platform for different "brands" feature 17hats offers. It's amazing\! > > **Cons**: Any questions and feedback I've had, I've been able to get answered\! > > When I first signed up for 17hats in 2018, it simplified my business systems from 5 to 1 single system, saving me so much time and money. I love how it has so many useful features and functionalities in a single platform that helps me run my business professionally and with high quality service. The multiple brands feature has also allowed me to run 3 different businesses out of a single system. I am in 17hats daily, and I couldn't be happier with this platform, as well as the team behind it. Thank you 17hats\! ----- ### "Solid, affordable choice" — 3.0/5 > **Belinda** | *4 January 2025* | Design | Recommendation rating: 6.0/10 > > **Pros**: A lot of features for a very affordable price. If you're a service provider who offers package services, the lead-to-quote-to-invoice-to-project workflows with everything you and a small team needs, all in 1 place, is invaluable. > > **Cons**: The design isn't the prettiest. The calendar view never worked quite the way I wanted it to. The scheduling features weren't super robust (I still used Calendly alongside this). There's little to nothing on reporting or analytics. > > Overall was happy using 17Hats for maybe 3-4 years. Lots of good features for the price. ----- ### "A must-have tool for every small business." — 5.0/5 > **Valentina** | *11 November 2024* | Photography | Recommendation rating: 10.0/10 > > **Pros**: I like the automation and how easy it is to get work done without actually being there to do everything. > > **Cons**: Honestly, I'm happy with it, can't find any cons. Maybe the amount of time you have to put in at the beginning to learn the platform and to set up everything. But once that's done, it's done. > > I've been using 17hats since 2018\! Couldn't do without it, honestly. All the clients are in one place, with invoices and automatic reminders so I don't have to chase payments. Questionnaires, quotes and contracts are a daily process. Workflows make my life easier in so many ways and online scheduling is so convenient. It's a must-have tool for every small business\! ----- ### "17hats as a Photographer (solo owner)" — 4.0/5 > **Molly** | *26 May 2022* | Photography | Recommendation rating: 2.0/10 > > **Pros**: I love an all-in-one service that can combine these features: - Invoice / expense management - scheduling online for clients - CRM style contact management - workflows and templates to make my life easier - nice to look at and easy ux The idea was there but some work needed to go into the original feature development. A lot of the helpful features felt confusing and a pain to set up. Might be better now but when I used it it was such a headache I did not use a lot of the features that drew me in. > > **Cons**: The software is bundled up to draw you in for your one-stop shop for the list of things I stated. However, one of my biggest pet peeves with up-and-coming companies is their lack of focus to improve the functions of their initial systems in play. After their successful launch and drawing me into their somewhat expensive annual fee, I felt they kept working on new features instead of improving current features that could have used some attention for better UX. I got so frustrated with this that I left. Feeling that I was constantly being asked to spend more money on new features that I did not want. > > In short, was drawn into the service to help cut down the number of software services and just use one service, but the cost was too high for the product I got. I also heavily rely on being able to be mobile AND use my desktop on or offline -- which was not available and the mobile app is not that great. Overall, left feeling like I invested in a waste of money with a frustrating experience... this was my first experience using something robust and I then moved on to find other solutions. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/403005/17hats?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/403005/17hats) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data