--- description: Review of Microsoft Outlook Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Microsoft Outlook | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Email Management Software](/directory/3433/email-tracking/software) > [Microsoft Outlook](/software/399509/microsoft-outlook) # Microsoft Outlook Canonical: https://www.softwareadvice.co.uk/software/399509/microsoft-outlook Page: 1 / 99\ Next: [Next page](https://www.softwareadvice.co.uk/software/399509/microsoft-outlook?page=2) > Microsoft Outlook is a free email and calendar solution designed for both personal, educational and business use. The software allows users to send, receive, and manage emails, plus book and track events and appointments in the calendar. Outlook has a web interface as well as native apps for Windows, Mac OS, iOS, Android, and Windows Phone. Microsoft Outlook allows users to manage all of their contacts, emails, calendar, and tasks in one place. Integration with other Microsoft 365 apps enables access to contacts and the sharing of files directly from OneDrive as email attachments. The calendar functionality can be used to share availability with coworkers, book meeting or conference rooms, track RSVPs, and find the best time to schedule meetings with the Scheduling Assistant. Microsoft Outlook is free for personal use, and subscriptions for business or education use are offered through various monthly and annual Microsoft 356 packages. Support is provided via a knowledge base, community forum, and online help desk. > > Verdict: Rated **4.5/5** by 2451 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2451 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Archiving & Retention - Collaboration Tools - Contact Management - Customisable Templates - Email Monitoring - Email Templates - Inbox Management - Mobile App - Prioritisation - Response Management - Search/Filter ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Email Management Software](https://www.softwareadvice.co.uk/directory/3433/email-tracking/software) ## Alternatives 1. 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To the contrary when I've had to reach to support it was an effective conversation. > > Outlook has been an easy way to network and collaborate with different organizations. It's a safe and easy way to communicate with them ----- ### "A Review on Microsoft Outlook" — 5.0/5 > **Isabelle** | *13 April 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Microsoft Outlook is a software I use daily in my role as an accountant, I find it an essential tool for staying organised. Its features have allowed me to manage a high volume of work efficiently, which is important given the strict deadlines I have to work to. The calendar funtion is especially valuable, allowing me to plan my days and weeks effectively, prioritise key tasks and ensure that all deadlines are met. In addition, Outlooks supports a professional approach to client communication - I consistently use a standardised email signature to maintain a clear and professional image in all correspondence. Overall, Outlook plays a key role in helping me stay structured, efficient, and responsive in a deadline-driven environment. > > **Cons**: Sometimes, long email threads in Microsoft Office can become difficult to follow, particularly when there are multiple replies in a single chain. This can make conversations feel cluttered and less visually intuitive. It would be beneficial if Outlook offered improvements in how these threads are displayed, making them clearer and easier to navigate. Working in an accountancy practice, I also experience a high volume of client emails - especially during busy periods such as January - which can quickly lead to a crowded inbox. While features such as folders and colour coding are helpful the sheer amount of emails can still feel overwhelming at times. > > Overall, my experience with Microsoft Outlook has been very positive and it is an essential tool in my role as an accountant. It provides me with a reliable and structured way to manage my high volume of client communications, which again, is crucial in a deadline-driven environment. Features such as folders, rules, and categories help to keep my inbox organised whilst my calendar function is valuable for planning workloads, prioritising tasks and ensuring my key deadlines are met. Outlook also provides a professional standard of communication, allowing me to maintain consistence through email signatures and structured correspondence with clients. The integrations with other Microsoft applications enhances efficiency in day-to-day work. ----- ### "This Ain't The Outlook From Your First Job\!" — 5.0/5 > **Anonymous User** | *7 March 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: The new CoPilot AI feature has been a major game changer. It puts everything into the Outlook app and it's great. > > **Cons**: Nothing really. Since my first review, it has only gotten better with the additonal apps that can integrate. > > My overall experience with MS Outlook involves more AI and integration with CoPilot working within the whole MS Office Suite. ----- ### "The OUTLOOK is bright" — 4.0/5 > **Verified Reviewer** | *27 January 2026* | Warehousing | Recommendation rating: 8.0/10 > > **Pros**: I like that Microsoft Outlook is user friendly. I also like the built-in calendar that it utilizes. I also like how seamless it is using with other Microsoft Office applications. > > **Cons**: The cost of using it outside of work would most likely push me away from Outlook. I am not a fan of the security it uses and I have problems synching at times. ----- ### "Reliable Email and Calendar Tool for Everyday Work" — 5.0/5 > **Verified Reviewer** | *25 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Microsoft Outlook is how well it handles both email and scheduling in one place. It feels reliable for daily use, especially in a work environment where managing meetings and communication together is important. The interface is structured and easy to get used to, even though it has many features. Access across devices is smooth, and emails sync well between desktop and mobile, which makes it convenient to stay connected at all times. Spam filtering is quite effective, and it does a good job of keeping unwanted emails out of the main inbox. Team collaboration is also improved through shared calendars and integration with other Microsoft tools, which helps when working with colleagues. In terms of value for money, it fits well as part of the Microsoft ecosystem, especially for businesses already using Office tools. Customer support is generally reliable, and the platform itself is stable with very few major bugs or interruptions. Overall, Outlook feels dependable and well suited for both individual and professional use. > > **Cons**: What I liked least about Microsoft Outlook is that it can sometimes feel a bit slow, especially when the mailbox gets large or when running multiple accounts. It does not always feel as smooth as some newer email tools. The layout can also be a little confusing at times. There are many features, which is useful, but it can make simple things harder to find, especially in the beginning. It takes some time to get fully comfortable with where everything is. I also noticed occasional syncing delays between devices, and the search feature does not always pick up the right emails straight away. These are small issues, but they do come up from time to time. > > Overall, my experience with Microsoft Outlook has been quite positive. It is a dependable tool that handles email, calendar, and basic task management in one place, which makes it very practical for daily use. It works especially well in a professional setting where coordination with others is important. Features like shared calendars and meeting scheduling make it easier to stay organized and keep track of work. The connection with other Microsoft tools also adds to the convenience. There are moments where it feels a bit slow or slightly complicated, especially when dealing with larger inboxes or trying to adjust certain settings. However, once you get used to it, it becomes easier to manage. In general, Outlook feels stable and reliable, and it continues to be a solid choice for both personal and work related communication. ----- Page: 1 / 99\ Next: [Next page](https://www.softwareadvice.co.uk/software/399509/microsoft-outlook?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/399509/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data