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Microsoft Outlook
4.5
Overall rating
Reviews
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About Microsoft Outlook
Microsoft Outlook is a free email and calendar solution designed for both personal, educational and business use. The software allows users to send, receive, and manage emails, plus book and track events and appointments in the calendar. Outlook has a web interface as well as native apps for Windows, Mac OS, iOS, Android, and Windows Phone.
Microsoft Outlook allows users to manage all of their contacts, emails, calendar, and tasks in one place. Integration with other Microsoft 365 apps enables access to contacts and the sharing of files directly from OneDrive as email attachments. The calendar functionality can be used to share availability with coworkers, book meeting or conference rooms, track RSVPs, and find the best time to schedule meetings with the Scheduling Assistant.
Microsoft Outlook is free for personal use, and subscriptions for business or education use are offered through various monthly and annual Microsoft 356 packages. Support is provided via a knowledge base, community forum, and online help desk.
Microsoft Outlook pricing
Microsoft Outlook has a free version.
Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No
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Robin
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
4
Reviewed on 31/01/2025
Complicated but it works
Overall it’s been fine. It’s kind of confusing so I do very basic things on it. I’m sure someone more technological than me is way better!
Pros
I have to use it for work to work with the email address I was assigned.
Cons
I don’t like the others folder. It’s confusing and I don’t know how to not have it or to move all the other into focused
Madison
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 21/02/2025
Microsoft Outlook is the Best!
I think Microsoft Outlook is the best platform for an personal email account - I use it for various purposes as a graduate student, speech language pathology assistant, and other personal uses.
Pros
I like how organized the application is and how I can use my account for various purposes (work, social, personal and promotions)
Cons
It was a process to switch to Microsoft from a competitor, and it took getting used to the focused folder vs the other folder, however now I love it!
Greggrey
- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
1
Reviewed on 06/02/2025
Worst email app
Worst email app I have ever used, makes no difference if it is the free or paid version.
Pros
There is nothing I like about outlook. I am sorry I paid for it and will not renew my subscription.
Cons
Outlook is the absolute worst email program I have ever used. It makes no difference if it is the free or paid version, both have the same issues and MS does nothing about. been going on for years. Groups don't work, it won't allow you to add people to a group. It loses formatting on copy and paste. It won't ever keep formatting from Word. You can delete an email address and it is still there somewhere in the background forever. Sometimes scheduling for an email works and sometimes it doesn't. Worst park MS does nothing to fix anything, don't buy, don't use, if you do you will be sorry.
Mia
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 23/01/2025
Useful mail tool
Overall experience with Microsoft Outlook is great! I think it is the second largest mail service all over the world after the gmail.
Pros
The UI is user-friendly, easy to navigate, I can also access other Teams tools integrated with outlook.
Cons
I am not able to manage my emails with defining different labels like in Gmail. I can not find this feature.How can I do so?
Cooper
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 06/02/2025
Great integrations but lacking in organization.
Outlook has great integrations and I am pleased overall with it's performance, with the exception of the organization and spam filtering.
Pros
I love the simplicity that Outlook has, it makes it very easy to explain how to use it to the other staff. I also like how you can add optional features to it without additional cost.
Cons
Email organization seems to be an issue. There are two main categories in the main email inbox, "focused" and "other". Outlook seems to have issues with knowing which one to send emails to. I have had some very important emails be sent to "other" and some irrelevant emails sent to "focused".
Along with this, the "junk email" folder is not very accurate at all. I have seen numerous spam emails be sent to me or the other staff but they're put in the "focused" folder. Meanwhile, I have some of my subscription receipts sent to the "junk" folder.
Michael Herbert
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 19/02/2025
professional email program
Microsoft has excellent functionality to sort and manage your emails. Quite fast with a professional appearance
Pros
It is easy to configure for email forwarding and automatic responses. A big plus if you use it with other office software
Cons
Its professional appearance makes it a little difficult to use compared to other software like Gmail
Mike
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 11/03/2025
An Effortless Email Management Platform.
With Microsoft Outlook,it's simple to organize and manage calendar, emails and contacts.
Pros
Microsoft Outlook offers a focused inbox for important emails and conversations. Microsoft Outlook enables ease to attach and share files with others quickly. Microsoft blocks phishing and spam attacks before they reach inbox. Microsoft Outlook integrates with calendar that making it simple to schedule online meetings in Zoom, Microsoft Teams, Webex Meetings etc.
Cons
I have no negative remarks to make since Microsoft Outlook is a great email service platform.
Nadia
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 04/03/2025
Microsoft Outlook is my favorite email platform
Seamless, user friendly, fast, I absolutely love it
Pros
What I like most about Microsoft outlook is the calendar and Microsoft teams within the app. It makes my job easier on most days :)
Cons
There honestly is nothing I don't like about the app. Its an amazing app overall
Bryce
- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 03/03/2025
So far so good!
Been using it for a few years now and have never had any issues.
Pros
Microsoft Outlook is very user friendly.
Cons
There isn't anything I have complaints on yet.
Krysta
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 27/02/2025
Microsoft Outlook Review
Pros
It was easy to download and log into my account.
Cons
It isn’t very user friendly. I am not able to access anything that should be on my one drive.
Josephine
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 30/12/2024
OutLook is the Way To Go
Pros
I enjoy the flexibility with adding additional inboxes for new employees as needed and the storage capacity available.
Cons
I'm not a fan of the newer mailbox style and I wish there was an easier way to locate older messages.
John
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 11/12/2024
OutlookApp for All Looks
The new Microsoft Outlook is so good. Especially their Outlook app for iOS is very user-friendly.
Pros
Love the UI/UX. Works well in both web & mobile.
Cons
Once we send an email, if we want to recall, it takes hard to find.
Esther
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 10/10/2024
Amazing Microsoft Outlook
My overall experience with Microsoft Outlook has been positive. One thing for sure, I am more organized with my time and workflow.
Pros
I use Microsoft Outlook everyday for my job. I like that I can set up appointments on the calendar. I can schedule when I need to send out an email. I send mass emails without anyone knowing they are on my list.
Cons
I actually like everything about Microsoft Outlook. I have not had anything negative happen.
Jodi
- Industry: Government Relations
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 07/08/2024
Microsoft Outlook is a must have in the workplace
I have used Oulook in a professional setting for at least 20 years and also on my personal email home accounts. It is generally pretty intuitive and easy to use with many features.
Pros
I like the colored flag feature as it helps me keep my projects organized, and of course the ease of emailing and standard ooo work features and signatures are easy and a must for the office.
Cons
I have found the last 3 years or so the calendar function is a bit flaky. I will shutdown my computer and all calendars will be wiped out the next day and I'll have to add them all again and it frequently freezes when opening calendar. Not sure if it is due to Teams link at work or not but they are both Microsoft products so you think it would not do that.
Stuart
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 29/06/2024
The All-In-One App for Your Daily Business Needs
It is a pleasant all-in-one app that integrates everything I need to do at work in one place when interacting with my colleagues and external contacts.
Pros
It connects all the productive parts of the daily life of a working person in one life - email, calendar, contacts and tasks and then onto the rest of the Office 365 Apps
Cons
It is very cluttered when on a small Surface Pro screen - you need a big display when all the alerts and insight views are enabled.
Marcos
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 22/12/2024
Helps organize your emails
Although it has its limitations in the free version, it can be quite useful for organizing your personal or work email, it is a software to consider for email management.
Pros
I like that through this program I can check my emails in a simple way, and always have notifications of each email that arrives, so I can be updated on my messages without having to constantly check my inbox.
Cons
It has limited storage, so you may find it necessary to delete old messages, it also has advertising that can be annoying when working.
Verified Reviewer
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 10/01/2025
Microsoft Outlook is the Future
I would recommend Microsoft Outlook to any friends, family, or workplace environment. The app also allows the software to be very versatile and allows users to work just as efficiently on smartphones and other non-PC devices.
Pros
The ability to collaborate effectively with others is beneficial in the workplace environment and for students of all ages.
Cons
The controls are not the most user-friendly. I am now able to quickly navigate Outlook, but only with the help of YouTube tutorials.
Matt
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 13/01/2025
Outlook - The Standard-bearer
Truly, I never had a bad experience using Outlook in 11+ years.
Pros
I have been using Microsoft Outlook as my primary email, calendar, and contacts program since 2013 and I would rather write letters and mark up my wall calendar than use any other program. The interface is smooth, the functionality is easy to understand, and teaching employees to use the program has always been agreeable. The "Tell me what you want to do" feature is especially handy and I have never had a task it couldn't walk me through. It's Alex and Siri before there was Alexa and Siri.
Cons
The only thing I honestly don't care for is the latest version, I am still using the prior version. The latest rollout's interface is clunky, hopefully something Microsoft will iron out before the version I'm on sunsets.
Ed
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 10/01/2025
Outlook Stands Strong
Outlook is extremely versatile and supports many different departments' unique workflows with ease.
Pros
The calendar features and rules features are very helpful.
Cons
Some users wish to have more color options available, such as blue or green.
Ma. Rezie
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 03/01/2025
Microsoft Outlook
The best experience i have compare to other similar tools. What i like the most in Microsoft outlook is you can access it online and offline. The way you can areange the folders and inboxes and setting the emails in high priority and can also flag and mark it complete once you are done with the emails.
Pros
It’s accessibility to use. It is very handy and you can make folders to segregate your emails
Cons
The loading part when it is already email full
Kevin
- Industry: Warehousing
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
3
Reviewed on 16/12/2024
Outlook's New Version: Faster but Missing Key Features
My overall experience with Microsoft Outlook has been a rocky one. The more feature-packed old version is pretty much useless, as it frequently stops responding, making you have no choice, but to upgrade to the new version, which is missing a lot of key features. However, Outlook is still great with certain things, like reminders, calendar, scheduling, seamless Microsoft 365 integration, among many other things. Overall a 3/5.
Pros
What I like the most about Microsoft Outlook is that it seamlessly integrates with Microsoft 365, the calendar and scheduling features are great, and the search functionality is also great.
Cons
The new version of Microsoft Outlook is missing lots of features. The old version of Microsoft Outlook is pretty much useless because it is extremely slow to open stuff, and will frequently stop responding, forcing you to upgrade to the new version.
Pawel
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 26/12/2024
Good email client for business
Overall I use this software every day and I donr have any major issues
Pros
Very good email client with great UI and functionality
Cons
The organisation of the side folders could be better
Kevin
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 10/01/2025
Microsoft Outlook
It has been good over all with many great years of service and frequent updates
Pros
This has been the go-to e-mail application or program for many years.
Cons
Porting address books between two accounts can be a pain.
Erik
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
1
Reviewed on 30/12/2024
horrible new outlook
infuriating, confusing, trying to be too helpful for its own good.
Pros
not much. it is confusing to find what you're looking for. overly organized in a not helpful way.
Cons
The organization, the way it focuses on what IT thinks is important.
how difficult it is find anything you're looking for.
It is the WORST EMAIL I'VE EVER USED.
AND YOU HAVE TO PAY FOR IT!!!! OMG HORRIBLE.
Elias
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 27/06/2024
I feel safe
a great work tool to send and receive secure emails
Pros
It is a platform that I have used for many years and I feel safe sharing files, sending important information, sure that the information is not leaked and that it reaches the recipient quickly and safely. Furthermore, its use is very easy to learn to use and a quite useful work tool
Cons
There is nothing bad that I dislike, everything works perfectly with useful functions
