---
description: Review of Microsoft Authenticator Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Microsoft Authenticator | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Authentication Software](/directory/4311/authentication/software) > [Microsoft Authenticator](/software/399497/microsoft-authenticator)

# Microsoft Authenticator

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> Designed for businesses in education, technology, automotive, manufacturing, retail and other industries, Microsoft Authenticator (part of Microsoft Entra) is an authentication platform that helps users securely log into online accounts through password autofill and multi-factor authentication capabilities. Key features include cloud backup, data encryption, passcodes, push notifications and sign-in approvals.&#10;&#10;Using Microsoft Authenticator’s passwordless feature, members can secure their Microsoft accounts via facial recognition, personal identification number (PIN) and fingerprint recognition. It enables users to synchronize account passwords, import passcodes from Google Chrome and approve sign-in requests from different applications. Additionally, the platform provides support via knowledge portal, FAQs, email and phone.
> 
> Verdict: Rated **4.7/5** by 405 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 405 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Please contact Microsoft for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Catalan, Croatian, English, German, Greek, Hebrew, Hindi, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Brazil, Bulgaria, Greece, India, Netherlands, Poland, Portugal, Russia, Spain, Thailand, Türkiye, United States, Vietnam

## Features

- Access Management
- Alerts/Notifications
- Credential Management
- Knowledge-Based Authentication
- Mobile Authentication
- Multi-Factor Authentication
- Out-of-Band Authentication
- Password Management
- Policy Management
- Self Service Portal
- Single Sign On
- Social Sign On
- Two-Factor Authentication
- User Management

## Integrations (2 total)

- Microsoft 365
- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Authentication Software](https://www.softwareadvice.co.uk/directory/4311/authentication/software)

## Alternatives

1. [Okta](https://www.softwareadvice.co.uk/software/419181/okta) — 4.7/5 (946 reviews)
2. [Auth0](https://www.softwareadvice.co.uk/software/107607/auth0) — 4.7/5 (147 reviews)
3. [LastPass](https://www.softwareadvice.co.uk/software/140455/lastpass-enterprise) — 4.6/5 (2787 reviews)
4. [SecureW2 JoinNow Platform](https://www.softwareadvice.co.uk/software/522522/JoinNow-Cloud-RADIUS) — 4.8/5 (49 reviews)
5. [Cisco Duo](https://www.softwareadvice.co.uk/software/430527/duo-security) — 4.7/5 (548 reviews)

## Reviews

### "An Excellent choice for Protecting Online Accounts." — 5.0/5

> **Osmond** | *31 January 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like Microsoft Authenticator the most because it is a secure and easy way to access my accounts. It allows me to quickly and easily log into my accounts with two-factor authentication, which adds an extra layer of security to my accounts. Also, it is available on both iOS and Android devices, making it convenient and accessible for everyone. Microsoft Authenticator also allows me to easily manage multiple accounts, and I can even use it to generate secure passwords for my accounts.
> 
> **Cons**: I find that Microsoft Authenticator can be difficult to use at times. It is not always intuitive, and I find myself having to search for answers to questions that should be more straightforward. Additionally, I find the interface to be a bit clunky and not as user-friendly as some of the other authentication services available.
> 
> My overall experience with Microsoft Authenticator has been very positive. It is a great tool for keeping my accounts secure and providing me with an extra layer of protection. I would definitely recommend it to anyone looking for an extra layer of security.

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### "Be authentic. Use Authenticator\!" — 5.0/5

> **Verified Reviewer** | *19 March 2025* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Simple, fast, perfectly integrated into the Microsoft ecosystem, and reliable.
> 
> **Cons**: It's not a straightforward first configuration.
> 
> My overall experience is excellent. I use it daily as my company uses Microsoft 365, and Authenticator as the login admin and password recovery app.

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### "authenticator needs more work on two digit code response" — 2.0/5

> **Terry** | *16 May 2025* | Mining & Metals | Recommendation rating: 2.0/10
> 
> **Pros**: integrated with microsoft office products, the setup of two factor authentication is straight forward with qr code scan
> 
> **Cons**: i constantly do not receive response from authenticator. i have to use the six digit verification code rather than two digit code from email or teams

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### "Authentication number 1" — 5.0/5

> **Samantha** | *30 April 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: That it's very secure and I don't have to worry about my passwords being breached and or hacked
> 
> **Cons**: I haven't found anything that I dislike in the whole time I have used it.
> 
> It's a good feeling l knowing that I can be at peace without my important restricted files being hacked

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### "The real authenticator tool" — 5.0/5

> **Verified Reviewer** | *15 July 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The app is free; Integrates well with other Microsoft products; The option of biometric authentication to enter the app is a bonus; it is very easy to use and reliable.
> 
> **Cons**: The accounts can be buggy, ive had instances where i needed to re-add an account because i stopped getting the codes; Sometimes the codes expire too quickly; The security code is not hidden
> 
> The Microsoft Authenticator app is a joy to use. With speedy responses within the app and the auth code only shows once you go into the account which avoids confusion between different account codes. It integrates well with other Microsoft products and its free\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/399497/microsoft-authenticator)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/authentication/microsoft-authenticator-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/399497/microsoft-authenticator> |
| en-GB | <https://www.softwareadvice.co.uk/software/399497/microsoft-authenticator> |
| en-IE | <https://www.softwareadvice.ie/software/399497/microsoft-authenticator> |
| en-NZ | <https://www.softwareadvice.co.nz/software/399497/microsoft-authenticator> |

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