About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution. The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication. Microsoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.
Microsoft Teams Software - Microsoft Teams Conversation
Microsoft Teams Software - Microsoft Teams Collaboration
Microsoft Teams Software - Microsoft Teams Dashboard
Microsoft Teams video
Microsoft Teams Software - Microsoft Teams Conversation - thumbnail
Microsoft Teams Software - Microsoft Teams Collaboration - thumbnail
Microsoft Teams Software - Microsoft Teams Dashboard - thumbnail

Microsoft Teams pricing

Microsoft Teams has a free version and offers a free trial. Microsoft Teams paid version starts at £3.80/month.

Starting Price:
£3.80/month
Free Version:
Yes
Free trial:
Yes

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Browse Microsoft Teams Reviews

9,908 of 9,908 reviews
Sort by:
Ravi Shanker
Ravi Shanker
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/01/2025

Power of Cross-Functional Collaboration in Microsoft Teams

I have been using Microsoft Teams for quite long and it has been tremendously helping me to manage and organize my meetings, calendars. The interface is simple and easily understandable. Person with lower hand on technical knowledge can also explore and use it comfortably. It is widely used application which offers great support to users.

Pros

I liked the product due to various reasons as below It's easy to use. It is a great mode of communication. It supports cross functional teams collaboration. Data organization It can be easily implemented and integrated in the production. Application loads faster and has user friendly functions and customizations. It has got best support from Microsfot if anything needed

Cons

It's free to use so sometimes it could be misused by people outside the organizations. It requires strong connectivity to prevent communication. there are few glitches due to which a message is not sent or sent twice.

Nick
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/01/2025

Join My Teams

I have been using Teams for 2+ years through my company, and it has helped in the quickest ways! I have a question that I don't need to send an email for. I have a meeting and our other software's aren't working. Teams is where it all happens!

Pros

The quick and easy access. I am able to chat my team members promptly, or I can zoom call a team member from another site!

Cons

I have no cons to this product. It works smoothly, and very efficiently.

Katie
  • Industry: Fund-Raising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

3
Reviewed on 28/01/2025

Reliable product with all the power of Microsoft behind it

My overall experience with Microsoft Teams has been good. It is a reliable product with good customer support. As silly as it sounds I also like the color scheme that is used and it is also customizable.

Pros

What I like most about Microsoft Teams is how fast, efficient, and reliable it is.

Cons

I actually prefer Google products to Microsoft because I think the functionality is more intuitive in Google. Microsoft has the same functionality but the way their products are set up seems to require me to poke around more for the information/function I am looking for.

Khris
Khris
  • Industry: Wholesale
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 03/01/2025

MS Teams, evolving to be a market leader, still on a journey for perfection

Overall i enjoy using Microsoft teams, it is effective for the way in which i need to use it. It can be expanded for additional features and offers productivity gains. Some further integrations and usability would be a benefit.

Pros

The responsive nature of the software, configurable to ensure users can communicate with relevant people. Lots of available plug ins to add additional features and link in with other software

Cons

The search feature could be improved, quite often i know i have had a conversation with someone around a specific topic however when using the search it does not come up. Also when searching for recent conversations, trying to get to group chats or similar the history of chats isnt that long and sometimes i need to resort to searching all messages to find one from the group chat, to then get access to the group chat.

Verified Reviewer
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 24/02/2025

Brilliant Productivity Booster

Smart and capable tool for collaboration that's highly customizable and integrates with other solutions.

Pros

Incredibly useful and customizable multi-faceted program. For example calendar invites, OneDrive, meetings, etc are all incorporated into Teams. You can add "apps" for specific features and integrations you prefer.

Cons

Some features are less than intuitive to find, such as viewing your shifts.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 09/01/2025

Embrace and Enhance

My Canadian buddy, [sensitive content hidden], thinks it's "meh" but I think it will get the job done. I know it was really inexpensive for the company to license, so why would we even consider any alternative? There really isn't competition in the pricepoint...

Pros

The developers if this App worked very hard. I wouldn't call them slackers. It's become stable and reliable and very functional. The integrations are getting better.

Cons

It helps out a lot for developers and IT workers, but it isn't a salesforce.

Verified Reviewer
  • Industry: Industrial Automation
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/01/2025

Best Team Communication Tool

Overall a great experience. Microsoft Teams is very easy to use and it has multiple components that are used on daily basis in our company. The User Interface is very friendly and minimal training needed to be provided to onboard new employees to the system.

Pros

One thing I liked about MS Teams is that it is a comprehensive tool for team communication. It has multiple components that made it widely used and reduce the need of other systems. Its an all in one system for everything related to communication.

Cons

There is nothing I dislike as the system is very comprehensive and meet most of the business needs related to team communication.

Steve
Steve
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 23/01/2025

A critical component of the M365 environment

Over the past few years, Microsoft has taken Teams from a glitchy initial product to a solid messaging/conferencing client which has lots of integration options with other apps.

Pros

Excellent chat client and very good meetings client.

Cons

Multiple versions of Teams can make system configuration confusing.

Alternatives Considered

Zoom Workplace

Reasons for Switching to Microsoft Teams

Included with M365 licensing at no extra cost
Aditya
Aditya
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 01/02/2025

Best communication tool to integrate with other Microsoft applications

My experience with the Microsoft team has been good. I liked the video and audio quality, how easy it is to integrate it with excel or the powerpoint. It's customer support is another powerful aspect

Pros

How easy it is to integrate it with other Microsoft tools and software

Cons

Its interface is not that much user friendly, especially if you are a first time user

John
John
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/01/2025

Exploring Teams - Instant Messaging & Scheduling meetings

Since we are using most of the Microsoft products, Teams integrates well with our ERP, CRM, & all our Microsoft products. I love using teams for internal communication & also to schedule meetings. I get notifications before the meeting, which is a good thing to have.

Pros

Messaging to my peers & scheduling meetings with clients, which I like in Microsoft Teams.

Cons

During file sharing with colleagues, Teams doesn't allow large files to be shared.

Verified Reviewer
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2024

Seamless Work Communication

Teams is an integral part of my daily work. I use it to collaborate with my team on time sensitive matters when emails may otherwise be lost in the shuffle.

Pros

Teams makes it simply to seamlessly collaborate with colleagues in real time. Project-based chat conversations allow for us to remain in constant communication. Switching between chat and voice and video calls is also an integral part of our consultative work.

Cons

The only downside I've experienced with Teams is trouble connecting on calls across different Teams instances or when using a VPN. However, these issues have been minimal and have not affected my overall opinion.

Kristan
  • Industry: Architecture & Planning
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/10/2024

Teams makes collaboration easier

Overall I have had a great experience with Microsoft teams. The ability to hold high quality video calls and interactive presentations is better than other equivalent platforms. However the integration with programmes such as PowerPoint could be improved.

Pros

The ability to communicate with colleagues and collaborate with clients using the powerful conference call feature.

Cons

Sometimes the communication with other Microsoft apps is not best optimised.

Aniruddha
  • Industry: Mechanical or Industrial Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/09/2024

IN-person meetings with a Hybrid Mode

Overall, the experience has been great. The MSFT Teams is really dynamic when it comes to customer experience & collaboration especially with most of orgs's hybrid structure. The new background effects to make everyone give a feel of being under the same roof is also something I love about this tool. It just keeps getting more advance and up the notch every time.

Pros

The new Teams is really wonderful with the different meeting options. The audio quality and video quality seems to be pretty stable so far. Love the new update with enhance stability and collaborative space.

Cons

I do bump into instances after the new update where I can't open attachments received or sent before I have to kill the application and open it again. Have submitted tickets to root cause to my IT teams but were not able to resolve it internally.

Alternatives Considered

Zoom Workplace and Google Meet

Reasons for Choosing Microsoft Teams

To get to a more advanced level and integrate more features into our collaborative and team-building workspace.

Switched From

GoTo Meeting

Reasons for Switching to Microsoft Teams

Because it offered us a more upgraded approach as to what we were looking for. Also, the stability and security features it provided compared to its competitors helped us proceed with them.
Verified Reviewer
  • Industry: Computer & Network Security
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 31/07/2024

Microsoft Teams, the #1 instant messaging application for individuals and enterprises.

Pros

Its user-friendly interface, the capabilities of the application like user availability status, notifications, customizations, Group and teams structures, high quality meetings with hundreds of participants.

Cons

The text formatting feature of Teams could be somewhat improved and made easier. Also, the transcription feature can be revised with more options (where the user can decide about the length of the transcribed text).

Sri
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 23/11/2024

Ms. Teams as a new communication tool.

Microsoft Teams is very useful in terms of for meeting, keeping file and recordings, also for the calls.

Pros

Microsoft Teams is light enough to be installed in our phone. Makes business meetings or call on the go so much easier. The feature to share files and keep meetings recordings are also very helpful. The forwarding call feature is very useful.

Cons

I have two versions in my laptop, one said the latest one, but I don't know why both old and new versions popped up at the same time when my laptop is turned on.

Devon
  • Industry: Food Production
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 11/08/2024

Teams: One Program to Rule Them All

I am an administrator and also work within it to manage my department's daily activities, chats, project management.

Pros

I like how much capability the program offers. The features offered give you the ability to excel in team collaboration, communication, management and so much more, instead of needing multiple other programs that do the same thing.

Cons

It has some limitations of using other microsoft programs like excel and PowerPoint as stand alone programs since their features work best that way, but Teams gets you mostly there.

Alternatives Considered

monday.com

Reasons for Choosing Microsoft Teams

Teams offered significantly more possibilities at a better price point.

Switched From

Skype

Reasons for Switching to Microsoft Teams

Offered the best varieties of tools for our organization.
Daniel
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
3

4
Reviewed on 18/12/2024

Teams is a great collaboration tool for an O365 environment.

Overall pretty good, with the various option embeded into Office 365 environment, it's a very verstatile collaboration tool.

Pros

It's the best collaboration tool for the Office 365 suite.

Cons

New updates, releases can sometime give headache to IT team and frustration among users.

Crystal
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/10/2024

Microsoft Teams, Your friend to no end..

I love it!! I even love it for our team meetings over zoom!! When we had background photo contests at work, there was a way to incorporate us all together in the photo as if we were really in the room together!! That was bomb!!

Pros

I love the ease and user friendly functionality of the app.. specifically the ease of locating a team member in teams, and being able to call them regularly, or via video call.. I also love the ease of sharing documents and resources.. I love it all!!

Cons

I don’t really have a complaint about trans, except for the fact that when a notification comes in, teams pops up as the primary window to show you the message right away.. I would love it if there was a way to deactivate that..

Zack
  • Industry: Computer Games
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/12/2024

Microsoft Teams is a fascinating collaboration product that makes it easy to work together.

It has been a beneficial experience with Microsoft Teams. It has given us a very suitable platform for our team to connect, engage, share and work together on our routine tasks. Microsoft Teams has helped us to build up a strong working relationship among ourselves which has seen us get to work efficiently. It has also made it easy for us to share information to keep everyone up to speed.

Pros

Microsoft Teams has amazing team communication functions like online meetings and instant chatting that help our entire team to share information and communicate smoothly. It has very advanced security and data protection functions that keep our confidential information and data safe when we are sharing them or working on them. Microsoft Teams has collaboration tools that help us bring everyone together on one working space making it possible to work together on projects in real time. Its visual boards allow us to have a clear view of all our work activities making it easy to follow up on our progress.

Cons

Microsoft Teams has served it purpose really well for us. It has given us absolutely nothing to complain about it.

Jack
Jack
  • Industry: Nonprofit Organization Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/01/2025

Teams makes team work a breeze

Overall the application is intuitive and works as intended. It’s an excellent resource for remote and cross-team working.

Pros

Ease of connection and integration with office suite of apps.

Cons

Occasionally the mic / camera won’t open and you have to restart the application. But this is rare and an easy fix.

Koji
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 14/10/2024

A Powerful Collaboration Tool with Room for Improvement

Overall, my experience with Microsoft Teams has been positive. It’s an excellent tool for collaboration, offering a wide range of features like instant messaging, video conferencing, file sharing, and seamless integration with other Microsoft Office apps. It’s been particularly useful for organizing team communication and staying connected, especially in remote work settings. However, there are areas where it could improve, such as the user interface and performance, which can sometimes feel slow or overwhelming with notifications. Despite these minor drawbacks, it remains an essential platform for team collaboration and project management.

Pros

I love how easy it is to set up virtual meetings and video conferences with Teams. The quality is consistently good, and features like screen sharing and breakout rooms enhance productivity

Cons

One thing I find frustrating about Microsoft Teams is the amount of notifications. It can become overwhelming, especially when you're part of multiple teams and channels, and it's sometimes hard to keep track of what's important.

Allan Del Cris
  • Industry: Outsourcing/Offshoring
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/12/2024

Honest review about Microsoft Teams.

Overall, this apps is still better than any other apps. I really love this apps.

Pros

Friendly feature. Easy to use both in phone and desktop. I love the scheduling message because not all messaging apps has this feature. Can be use in business and personal settings. Transcript are close to perfect which really helps non-native English speaker like me.

Cons

Unfortunately, no auto pop-icon feature upon receiving message like in messenger and can't capture two desktop one at a time whenever recording and sharing screen.

Verified Reviewer
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 19/02/2025

Microsoft Teams: Excellent collaborative tools

I use it for video conferencing everyday and share informations or files quickly without having to use e-mail or call.
Everything is well integrated to Microsoft teams, I don't need to switch between severals applications : Teams integrate a calendar and reminder for example.
And we can record a calls!

Pros

Microsoft teams is accessible from anywhere : web, tablet, phone.
Very well integrated to microsoft applications and easy to use
Video conferencing and remote share screen

Cons

Require a good internet connection and a Microsoft account

Davide
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 07/08/2024

Essential tool for work

Microsoft Teams is one of the essential tools for my day-to-day job, thanks to its deep collaboration features, ease of use, multi-platform usage, and integration with Office 365, which makes editing and sharing files a breeze. Absolutely a killer!

Pros

It is well integrated in the Office 365 Suite and available on every platform, and has amazing collaboration features for both small and large teams.

Cons

A few bugs here and there, and the interface is not always easy to navigate. It's not difficult by any means, but some design choices are questionable, in my opinion.

Jesse
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/01/2025

Cloud Meeting Tool!!!

Elegant and agile cloud meeting scheduling. Real-time BIM/IMM and chats support.

Pros

Multi-linguigal SSO login tailored with all necessities and modules for team discussion and IMM and chats. Online team meetings and file sharing.

Cons

Nothing to air since it makes it all with effectiveness.

9,908 reviews

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