About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution. The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication. Microsoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.
Microsoft Teams Software - Microsoft Teams Conversation
Microsoft Teams Software - Microsoft Teams Collaboration
Microsoft Teams Software - Microsoft Teams Dashboard
Microsoft Teams video
Microsoft Teams Software - Microsoft Teams Conversation - thumbnail
Microsoft Teams Software - Microsoft Teams Collaboration - thumbnail
Microsoft Teams Software - Microsoft Teams Dashboard - thumbnail

Microsoft Teams pricing

Microsoft Teams has a free version and offers a free trial. Microsoft Teams paid version starts at £3.80/month.

Starting Price:
£3.80/month
Free Version:
Yes
Free trial:
Yes

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Browse Microsoft Teams Reviews

9,936 of 9,936 reviews
Sort by:
Ravi Shanker
Ravi Shanker Show more details
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/01/2025

Power of Cross-Functional Collaboration in Microsoft Teams

I have been using Microsoft Teams for quite long and it has been tremendously helping me to manage and organize my meetings, calendars. The interface is simple and easily understandable. Person with lower hand on technical knowledge can also explore and use it comfortably. It is widely used application which offers great support to users.

Pros

I liked the product due to various reasons as below It's easy to use. It is a great mode of communication. It supports cross functional teams collaboration. Data organization It can be easily implemented and integrated in the production. Application loads faster and has user friendly functions and customizations. It has got best support from Microsfot if anything needed

Cons

It's free to use so sometimes it could be misused by people outside the organizations. It requires strong connectivity to prevent communication. there are few glitches due to which a message is not sent or sent twice.

Nick
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/01/2025

Join My Teams

I have been using Teams for 2+ years through my company, and it has helped in the quickest ways! I have a question that I don't need to send an email for. I have a meeting and our other software's aren't working. Teams is where it all happens!

Pros

The quick and easy access. I am able to chat my team members promptly, or I can zoom call a team member from another site!

Cons

I have no cons to this product. It works smoothly, and very efficiently.

Katie
  • Industry: Fund-Raising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

3
Reviewed on 28/01/2025

Reliable product with all the power of Microsoft behind it

My overall experience with Microsoft Teams has been good. It is a reliable product with good customer support. As silly as it sounds I also like the color scheme that is used and it is also customizable.

Pros

What I like most about Microsoft Teams is how fast, efficient, and reliable it is.

Cons

I actually prefer Google products to Microsoft because I think the functionality is more intuitive in Google. Microsoft has the same functionality but the way their products are set up seems to require me to poke around more for the information/function I am looking for.

Khris
Khris Show more details
  • Industry: Wholesale
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 03/01/2025

MS Teams, evolving to be a market leader, still on a journey for perfection

Overall i enjoy using Microsoft teams, it is effective for the way in which i need to use it. It can be expanded for additional features and offers productivity gains. Some further integrations and usability would be a benefit.

Pros

The responsive nature of the software, configurable to ensure users can communicate with relevant people. Lots of available plug ins to add additional features and link in with other software

Cons

The search feature could be improved, quite often i know i have had a conversation with someone around a specific topic however when using the search it does not come up. Also when searching for recent conversations, trying to get to group chats or similar the history of chats isnt that long and sometimes i need to resort to searching all messages to find one from the group chat, to then get access to the group chat.

Verified Reviewer Show more details
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source Show more details
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 24/02/2025

Brilliant Productivity Booster

Smart and capable tool for collaboration that's highly customizable and integrates with other solutions.

Pros

Incredibly useful and customizable multi-faceted program. For example calendar invites, OneDrive, meetings, etc are all incorporated into Teams. You can add "apps" for specific features and integrations you prefer.

Cons

Some features are less than intuitive to find, such as viewing your shifts.

Steve
Steve Show more details
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 23/01/2025

A critical component of the M365 environment

Over the past few years, Microsoft has taken Teams from a glitchy initial product to a solid messaging/conferencing client which has lots of integration options with other apps.

Pros

Excellent chat client and very good meetings client.

Cons

Multiple versions of Teams can make system configuration confusing.

Alternatives Considered

Zoom Workplace

Reasons for Switching to Microsoft Teams

Included with M365 licensing at no extra cost
Aditya
Aditya Show more details
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source Show more details
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 01/02/2025

Best communication tool to integrate with other Microsoft applications

My experience with the Microsoft team has been good. I liked the video and audio quality, how easy it is to integrate it with excel or the powerpoint. It's customer support is another powerful aspect

Pros

How easy it is to integrate it with other Microsoft tools and software

Cons

Its interface is not that much user friendly, especially if you are a first time user

Verified Reviewer Show more details
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 29/01/2025

Microsoft Teams for developers

Pros

Best way to have quick meetings and you can incorporate AI to get a summary of the meeting in short text.

Cons

Sometimes the blue border doesn't show up when someone is speaking and it automatically mutes you when there are more than 4 people in the meeting.

Ankit
Ankit Show more details
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source Show more details
Value for Money
2
Functionality
3
Ease of Use
2
Customer Support
3

3
Reviewed on 08/03/2025

Not a good product by Microsoft

I personally didn't find Microsoft Teams a user-friendly product. Unlike Skype, it is complex and not easy to understand.

Pros

We can easily integrate it with Microsoft apps. It also allows group chats, video conferences and video calls just like Skype (another product from Microsoft that is going to shut soon).

Cons

it has a very complex interface. Unlike similar apps, it is very difficult for a newbie to learn using this product of Microsoft. It is not cost effective and have limited flexibility.

Verified Reviewer Show more details
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 17/10/2024

Microsoft Teams

Overall, I really like Microsoft Teams based on the ability to have instant Chat conversations as well as the ability to schedule meetings without major restrictions.

Pros

I like the ability to schedule meetings and send out links either via a meeting planner or create my own email and include the link. I like that we can hold meetings without time restraints. I also like the Chat feature to stay in instant contact with others.

Cons

I do not have any Cons at the moment. Initially, I would have stated a Con as having difficulty in starting meetings because I would "lose" the link. However, after realizing that I could click on the calendar icon and join the meeting from the scheduled meeting, I was good. I guess this was more so user error than an actual issue with Teams (lol).

Alternatives Considered

Zoom Workplace

Reasons for Switching to Microsoft Teams

I use Microsoft Teams as well as another alternative product. Depending on what we are doing determines which product will be used.
Verified Reviewer Show more details
  • Industry: Industrial Automation
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/01/2025

Best Team Communication Tool

Overall a great experience. Microsoft Teams is very easy to use and it has multiple components that are used on daily basis in our company. The User Interface is very friendly and minimal training needed to be provided to onboard new employees to the system.

Pros

One thing I liked about MS Teams is that it is a comprehensive tool for team communication. It has multiple components that made it widely used and reduce the need of other systems. Its an all in one system for everything related to communication.

Cons

There is nothing I dislike as the system is very comprehensive and meet most of the business needs related to team communication.

Jenna
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/09/2024

Workplace efficiency has never been better!

Pros

By far, the best part about Teams is the ability to communicate with people at all times and how easy it has made collaborative work no matter where each employee is located. The ease of sharing files, holding calls, and sending messages is a leg above the competition. It has combined into one platform what I used to have three apps to perform. And I love that it fully integrates with Office 365!

Cons

It does not impact me directly, but I could see how needing a Microsoft account to log in could be a deterrent.

Aniruddha
  • Industry: Mechanical or Industrial Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/09/2024

IN-person meetings with a Hybrid Mode

Overall, the experience has been great. The MSFT Teams is really dynamic when it comes to customer experience & collaboration especially with most of orgs's hybrid structure. The new background effects to make everyone give a feel of being under the same roof is also something I love about this tool. It just keeps getting more advance and up the notch every time.

Pros

The new Teams is really wonderful with the different meeting options. The audio quality and video quality seems to be pretty stable so far. Love the new update with enhance stability and collaborative space.

Cons

I do bump into instances after the new update where I can't open attachments received or sent before I have to kill the application and open it again. Have submitted tickets to root cause to my IT teams but were not able to resolve it internally.

Alternatives Considered

Zoom Workplace and Google Meet

Reasons for Choosing Microsoft Teams

To get to a more advanced level and integrate more features into our collaborative and team-building workspace.

Switched From

GoTo Meeting

Reasons for Switching to Microsoft Teams

Because it offered us a more upgraded approach as to what we were looking for. Also, the stability and security features it provided compared to its competitors helped us proceed with them.
Verified Reviewer Show more details
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 25/08/2024

Great for Teamwork, but Takes Some Getting Used To

My overall experience with Microsoft Teams has been quite good. The platform is really excellent in bringing all the principal tools for collaboration—whether it be chat, video conferencing, or document sharing—under one roof. This has made working in a team much easier, more so when working remotely. I will appreciate how Teams accommodated structured and informal communication, where it was easy to move from scheduled meetings to quick chats without leaving the platform. Although I appreciate most of its inclusive features, there have been moments when I felt that the interface was cluttered and that learning how to make one's way around the options takes time. Beyond these minor difficulties, Teams took productivity and communication in my team to a different level, making it a platform where everyone logs in daily for collaboration.

Pros

What I like most about Microsoft Teams is the seamless way in which it can be integrated with the entire Microsoft 365 suite. This helps in collaborating on documents, spreadsheets, and presentations super easily right within the platform. Having all your tools—chats, video calls, sharing of files—all in one place reduces the switching time from one app to another, hence saving time and making the workflow more efficient. Aside from that, the versatility of supporting scheduled meetings and impromptu conversations can serve different working styles, whether it's a formal project discussion or a quick informal check-in with somebody. Another key differentiator is its reliable video and audio quality, even in large meetings, further refining the remote collaboration experience.

Cons

What I like least about Microsoft Teams is that sometimes it feels quite overwhelming, be it a new user or someone not so much into technology. Though powerful with as many features and options as it comes, it creates a pretty steep learning curve and sometimes may confuse people where certain tools or settings are located. Moreover, the platform can be a bit resource-intensive; on older devices, or when many resource-demanding applications are working, it might cause occasional slowdowns or lag. By and large, performing well, these minor misbehaviours are inclined to disturb the smooth experience slightly.

Fernando
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source Show more details
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 17/08/2024

Microsoft Teams is Indispensable for Today's Business Environment

I have been pretty happy with teams and have found it very intuitive to use.

Pros

MS Teams makes having web meeting and webinars easy and it wis one of the better quality web meeting tools available.

Cons

I wish it had more features integrated into it or was simpler to integrate with other tools.

Alternatives Considered

3CX, Zoom Events and Webinars and Skype

Reasons for Choosing Microsoft Teams

Teams was part of my Microsoft 365 subscription and I like how it works seamlessly and performs better.

Reasons for Switching to Microsoft Teams

I prefer it. It works seamlessly with my Microsoft subscription application and other tools and it performance is great.
Jordan
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 25/11/2024

Pro Suite: Good for Business, OK for Colloboration

Overall, it is a preferred method of communication on our team. Easy to use and set-up. Functions on both mobile and desktop devices. If you can get accept a few occasional bugs and lags, Microsoft Teams is a premiere suite that offers a lot for your professional team.

Pros

Quick and efficient messaging. Multi-media sharing options for team collaboration. Integration with Microsoft suite enabling you to review and edit documents quickly. Reactions -- simple and a clear way to respond without having to type a full message. Live statues to update others where you are and when you are available. App integrations with Todoist, Redflag, and other services we use daily. Video calls and phone calls with ease from both my computer and from my phone.

Cons

The interface can be unreliable. Changes layout and views of certain documents when viewed on desktop versus within Teams. Some minor bugs with video and camera being recognized. Some de-sync from time to time between phone and computer. Some loss of connection where I do not receive messages until much later in the day.

Anjalyn
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 11/12/2024

I Love Teams!

My overall experience has been great. It is very easy to use to communicate whether a small or large group.

Pros

The thing I love most about Teams is the ease of use. From instant messages to using Adobe, it is the best interoffice communications program to use.

Cons

The only complaint I have ever had about Teams is when they updated it. It deleted my Adobe suite and I had to redo the whole thing.

Youngmin
Youngmin Show more details
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 09/01/2025

A Flexible Yet Complex Communication Tool

I was satisfied with Teams as a communication tool. It's highly flexible and widely adopted. While managing the details can be a bit cumbersome, it's still an excellent option for medium to large organizations.

Pros

Microsoft Teams is a well-known and widely used communication platform. It integrates seamlessly with other Microsoft services like OneDrive and Office, making it easy to connect and collaborate. Teams allows you to communicate, organize your schedule, and even conduct video calls all within the same tool. If you're already using other Microsoft services, Teams is an excellent choice for flexibility.

Cons

However, it can be quite heavy, much like other Microsoft tools. The web and app versions offer different features and functions, which can be confusing for some users. Additionally, Teams has relatively high operating costs and requires some expertise to manage its settings effectively.

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft Teams

As we already used other Microsoft services.
Bryson
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 18/01/2025

A must need for companies to Use.

Overall I think this is great platform for any company to excel in with any business related information.

Pros

I like that this is an universal service with use from anyone in any field can connect and communicate efficiently. Teams holds up Information and are able to exchange it through different fields of the hospital. From nurses to doctors to hospital staff, Teams is great benefit to a company role in bettering patient care.

Cons

The design seems a bit outdated. it is simple but once a certain amount of information in stored the systems seems a bit messy even when combined with other tabs within the software.

Paul
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
3

5
Reviewed on 12/11/2024

Teams is easy to use, but has pitfalls for new users.

Instant messaging , meetings and ad hoc video calls could not be easier. However sharing documents which are hosted in sharepoint can become confusing.

Pros

Teams has easy to use collaborative tools and functions that empower you to work remotely with all the benefits of being in the office.

Cons

Teams has a dependency upon a well organised SharePoint structure, and this concept can be difficult to convey to new users.

Meegan
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 07/10/2024

Great Message Center!

My overall experience with Microsoft Teams has been great. I like that I can easily contact coworkers quickly while also helping students when they have questions outside of class.

Pros

Microsoft Teams is a great tool for teachers and staff. At my school, we use Teams to communicate with other teachers. I like that you can have Teams automatically open when you sign into your computer. This helps incase you forgot to turn it on. I use it all the time to ask other teachers questions or to contact the front office. It will give you a notification popup whenever you receive a message. During Covid, our school used Microsoft Teams for virtual classes. It was very easy to set up my classes and have my students logged in. My web camera was easily connected so students could view the whiteboard.

Cons

One con about Microsoft Teams is there seem to be a couple of different versions of Teams. When I sign into my PC, once in a while it will sign into the wrong account so I won't see messages sent to me. I have to physically go into teams, sign out, and sign back into the right account. I have not figured out how to fix this yet.

Verified Reviewer Show more details
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 19/02/2025

Microsoft Teams: Excellent collaborative tools

I use it for video conferencing everyday and share informations or files quickly without having to use e-mail or call.
Everything is well integrated to Microsoft teams, I don't need to switch between severals applications : Teams integrate a calendar and reminder for example.
And we can record a calls!

Pros

Microsoft teams is accessible from anywhere : web, tablet, phone.
Very well integrated to microsoft applications and easy to use
Video conferencing and remote share screen

Cons

Require a good internet connection and a Microsoft account

Catherine MC
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/09/2024

Powerful, Impactful Conversations with the Gamechanger of Virtual meetings

Microsoft Teams has helped us optimise our workflows and connect with my team. It is a great bonus to our workplace especially because we already has Microsoft 365 so together they support all our collaborative needs with easily and effectively

Pros

We have reaped so much benefits since we deployed MS Teams in our organisation. It is a super easy to use and highly intuitive tool that enable presenters plan, invite and execute virtual meetings. It is also easy for the team members to join new meetings with IDs and passcode both on the app and on a web browser. Ms Teams enable us to host live events such as webinars and conferences with a large number of attendees without hustles or struggles. It provide HD video and sound quality and has a streamlined audio and video settings that enable us to select preferred camera or microphone directly, suppress background noise, setting backgrounds and adjusting volume. MS Teams enable to expand the video grid view when using browsers which allows the meetings to be more engaging and inclusive and you can see more than one participants at once. Additionally it streamlines the meeting recap. Recordings, content sharing and meeting notes summarises and organises meetings for easy access of relevant information. Setting up meeting rooms within the meeting is magical. It ensures there are different channels for different issues which help solve them easily

Cons

Microsoft Teams is our number 1 productivity tool. We have reaped tobs of benefits from using it and that is not without challenges here and there but honestly the benefits surpass the limitations

Tina
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
2

5
Reviewed on 20/12/2024

Microsoft Teams User

I use Teams daily to communicate with team members, attend meetings, record meetings for future reference, create planner tasks and instant notification with Power Automate. It is a staple in my every day work and has made me more efficient and effective.

Pros

Ease of use, integration with other Microsoft products, use on phone, modern look and feel

Cons

Often gets hung up on phone, but a restart easily resolves.

Bernie
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 24/03/2025

MS Teams Keeping the Information Smooth.

As mentioned before working with my team on projects, and live data acquisition is imperative to our current process, MS Teams allows this to happen smoothly.

Pros

Most of all I like to constant connectivity, my team needs to record data regarding individual products throughout the manufacturing process. this data is collected at each of several station to a live database. I to can see what they are doing live and make corrections or send them messages, live.

Cons

the online versions of the Microsoft programs do not have full functionality, and I must open the file on my desktop to make additions using full functions of the programs in question.

9,936 reviews

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