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Microsoft 365
4.6
Overall rating
Reviews
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About Microsoft 365
Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.
Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.
Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.
Microsoft 365 pricing
Microsoft 365 does not have a free version but does offer a free trial. Microsoft 365 paid version starts at US$6.99/month.
Starting Price:
US$6.99/month
Free Version:
No
Free trial:
Yes
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Microsoft 365 Reviews for UK Users
Feature rating
5 reviews of 13,675
View all reviews
Sally
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 12/09/2024
Microsoft 365
I have been using this product for a very long time. Overall I like that Excel, Word and other Microsoft products are in a one stop shop. Email is also part of the package.
Pros
Integrates with many different platforms. Easy to use and enables me to do my job and analyse data quickly and effectively.
Cons
Sometimes there are issues especially when updates are rolled out or if you have to update your password
Shaun
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4
5
Reviewed on 17/09/2024
Microsoft 365
During the time I used Microsoft 365, I felt I needed the advanced features and application offerings that it provided. However, in hindsight, I can see that, apart from Microsoft's continued dominance in its office application products, other software companies can equal what Microsoft offers.
Pros
Once the administration side has been navigated and Microsoft 365 is installed correctly, it is an excellent product and allows you to work on and collaborate on a very wide variety of projects.
Cons
Microsoft 365 has a steep learning curve to navigate with user setup and account control. Support is available. However, support staff tend to talk down to you and don't tolerate non-initiated Microsoft users easily.
Scott
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
1
1
Reviewed on 21/09/2024
Poor Customer Service
Microsoft 365 is fine but the support is not. I have spent many hours over several days to solve one little important thing so I can use Microsoft 365, to no avail.
I am sure I am not the only one, just probably the one who stepped up to use the review in hopes of getting some customer support.
Pros
I would use it a lot if I could get a customer service person to contact me back so I can.
Cons
Customer support is rated 0 because there is none. They need to try contacting themselves and see all the hoops they must go through and never get to talk to someone. You cannot even leave a message at the only available phone number. After listening to the long message, it disconnects. Then when you call back it knows your message, refers you to the website, and disconnects you, every time thereafter. The subscription(s) problems I have cannot be resolved online. The only way this review will be revoked by me is a customer service human being emails me the information so either I can call them or I can email them back my phone number so they can call me.
Elizabeth
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0
5
Reviewed on 15/07/2024
A good alternative to "Google on everything"
I've used it in classroom situations since its debut, and the current version seems more comparable to the original Office Suite in many ways. Still industry standard, especially Excel (although I wish the version for Apple products didn't create infinite cells on cut and paste :).
Pros
Good adaptation of a considerably older product to a cloud-based environment. Excel is still much better and more reliable than Sheets or Numbers, and Word has many more features than Docs.
Cons
AI integration is potentially a serious issue for educational use because I don't want students submitting AI-generated slop. For my own writing and work, I still prefer installing programs on my device for security and full functionality. However, Google Docs is a little ahead of Word in terms of cost, ease of document sharing, and version tracking.
Devon
- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 21/09/2024
Microsoft 365 - a platform to use every day of the year!
I was involved with overall implementing the Microsoft 365 platform into our organization and use it on a daily basis with my team to accomplish our organizational goals.
Pros
The entire package has everything you need to be successful in business and for the tasks that you need to complete, from administrative to project management to accounting, this gets the job done.
Cons
It can be costly to get licenses for this program or service but the benefits will ultimately outweigh with the cost. It produces better results than competitors.
