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About Auto/Mate
Auto/Mate is a dealer management system designed to help large and small dealers improve existing processes and provide customers with a quick and clear buying experience. Key features include vehicle merchandising, accounting, service merchandising, parts management, and reporting.
Teams using Auto/Mate can update and maintain their vehicle inventory and view vehicle information with the ability to sort and filter details according to requirements. The built-in accounting system enables managers to streamline workflows, improve communication across departments, and gain control over accounting operations. Additionally, the reporting engine allows users to track various items, including negative parts on hand, inventory, sales, trends, profit, expenses, and G/Ls.
Auto/Mate also lets teams increase service revenue by optimizing repair orders from start to finish. Support is extended via phone and email.
Auto/Mate pricing
Auto/Mate does not have a free version.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Auto/Mate Reviews for UK Users
Feature rating
5 reviews of 60
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Geoffrey
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 31/03/2022
Excellent tool
Auto-Mate is an automation software of robotic processes through the RPA and BPA platform in order to automate business workflow in a comprehensive manner, it is a center for the perfection of automation to collect people, processes and technology Needed to increase the benefits of the business. automation. It is an easy-to-use tool that provides support when you need it. The Android version contains predetermined elections for beginner users, since as a tool it has a potential to save work time and recoil.
Pros
I like Auto/Mate, since it is a strategy of automation of companies with flexibility of the critical processes of a company to maximize efficiency in the organization.
Cons
I do not like Auto/Mate, because it's a bit complex, because it's free, it does not have a lot of integration of applications and can access another after culminating one, it's a bit old, but it works.
Gavin
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 18/08/2020
The Best Automotive CRM, Period.
My overall experience has been extremely positive! DealerSocket is our dealership's go-to software for nearly everything, and each of our reps spend at least 6+ hours every day in it with very little complaints. We love DealerSocket!
Pros
DealerSocket has outdone itself with their fully-loaded CRM. It's simple enough that non-users can jump right in and feel like they know what they're doing, but it's incredibly rich in features that it would take month to learn how to utilize all of them.
Cons
Some features crash or don't work quite often, but it usually doesn't detract from the overall experience because support has been helpful whenever we call them.
Alternatives Considered
Dealertrack DMSReasons for Switching to Auto/Mate
DealerSocket was more intuitive and was seen as an overall better value than Dealertrack.
Cody
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
2
Reviewed on 24/04/2024
AUTO/MATE IS A NIGHTMARE.
Very unhappy. Wish my company never signed the contract.
Pros
The only positive to auto/mate is is at 6:00pm I get to shut it down and not have to worry about it till the next morning.
Cons
Everything, website feed integration is a nightmare, cannot print certain forms CDK can. Its just a way inferior product o CDK.
Cydelle
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 31/10/2024
Automate is overall great, but could be better in a few areas.
Pretty good, some changes I don't like, some are ok. Just needs a little bit of improvement.
Pros
Easy to use, flexible for accounting, and reporting is decent
Cons
Reporting could be improved, some users need multiple windows open as they work on many things at one time, and it doesn't always allow that. Superusers should be able to work in multiple screens and modules at the same time. Also, tends to be a little slow responding at time. I don't like the university being separated from the program now either. And it is hard to find things there too. Also it would be nice to setup recurring AP invoices too, we have a lot of those.
Last request, posting of RO's from Service to accounting would be nice to see them right away instead of delayed. Understandable though.
Allison
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 06/03/2019
Best Website & Inventory Platforms
Overall, this company is not one to take lightly. These guys are constantly coming out with bigger and better things while also keeping their support team top notch. There is not much more you can ask for from a consumer standpoint.
Pros
I have used many different inventory and website platforms, and Dealersocket is at the top of the competitors in both areas. This company is so innovative and constantly working to better the products they have to offer. Not to mention the support for all of the different products is the best I have ever experienced. There is no such thing as opening a case and waiting a week until you have to reach back out again and remind them about it. Everything has either gotten taken care of that same day or as fast as they possibly can. When it is not completed that same day, the support rep reaches out to me to update me on the status. That is very rare in this industry and is like a breathe of fresh air!
Cons
The only complaints I have are the capabilities of the website software and what is able to be changed and created by the dealer. I am very technologically inclined and have many ideas and projects for my websites and I have yet to find a provider that can keep up with my ideas and demands, but DealerSocket comes the closest and will always work with me on an idea and they will try to turn it into a reality for me.
