--- description: Review of Epic Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Epic | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/8/electronic-medical-record-software/software) > [Epic](/software/3954/epiccare) # Epic Canonical: https://www.softwareadvice.co.uk/software/3954/epiccare Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.co.uk/software/3954/epiccare?page=2) > Epic is a cloud-based healthcare solution designed for various sectors within the medical industry. It primarily targets health systems, clinics, post-acute care settings, payers and other spaces focused on enhancing patient and provider experiences. The platform helps manage patient records, facilitate seamless communication and more. Additionally, Epic is engineered to integrate across multiple healthcare infrastructure components to streamline operations and optimize service delivery efficiency. Modules include dashboards that combine and display clinical and financial metrics as well as customizable templates. In the health systems and clinics segment, Epic is instrumental in managing large-scale electronic health records (EHR). It is designed to store vast amounts of patient data securely and make this information accessible across different health departments. It enables care and support healthcare professionals in delivering tailored patient treatments. Additionally, the tool's capability to synchronize patient data across various service points plays a crucial role in facilitating comprehensive treatment approaches. For post-acute settings, Epic provides features that support detailed and continuous care plans suitable for patients requiring long-term care. The solution helps manage patient progress, monitor recovery and adjust treatment plans as necessary to accommodate changing health statuses. Additionally, it facilitates communication between primary healthcare providers and post-acute care staff, ensuring all patient needs are effectively met and documented. The tool also supports telemedicine options that allow doctors to communicate with patients via a video platform and offers mobile and tablet functionality. In the payer domain, Epic contributes to streamlining billing processes, managing claims and supporting other administrative tasks associated with healthcare payments. It provides tools that ease the extraction and analysis of financial data, helping payers and providers streamline the reimbursement processes and manage administrative costs. Additionally, Epic's robust data management capabilities also aid in regulatory compliance and ensure accuracy in financial reporting. Epic also includes features that prioritize patient engagement and satisfaction. It offers tools such as patient portals that allow individuals to access their medical information, message doctors, schedule appointments, manage medical history and communicate directly with their healthcare providers. Additionally, features such as online bill pay and personalized health assessments help optimize patient satisfaction levels. For the care sector, Epic assists with fast-tracking patient information between emergency departments and specialty doctors, streamlining wait times and optimizing overall service quality. Additionally, handy features, such as mobile check-ins and appointment scheduling help optimize the convenience for patients seeking urgent care. Epic fulfills diverse needs across the healthcare sector by extending into life sciences, care in the home and social safety networks. > > Verdict: Rated **4.4/5** by 449 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 449 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Epic Systems - **Founded**: 1979 ## Commercial Context - **Pricing Details**: Contact Epic Systems for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, Spanish - **Available Countries**: Australia, United Kingdom, United States ## Features - Appointment Scheduling - Automated Scheduling - Billing & Invoicing - Charting - Claims Management - Claims Scrubbing - Client Portal - Coding Assistance - Compliance Management - Compliance Tracking - Customisable Templates - Decision Support Systems - EDI - EMR/EHR - Electronic Payments - Financial Management - For Medical Purposes - For Obstetrics & Gynecology - For Orthopedics - HIPAA Compliant ## Support Options - Email/Help Desk - Chat ## Category - [Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/8/electronic-medical-record-software/software) ## Related Categories - [Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/8/electronic-medical-record-software/software) - [Certified EHR Software](https://www.softwareadvice.co.uk/directory/350/onc-atcb-certified-emr-software/software) - [OBGYN EMR Software](https://www.softwareadvice.co.uk/directory/9/obgyn-electronic-medical-records/software) - [Medical Billing Software](https://www.softwareadvice.co.uk/directory/11/medical-billing-software/software) - [Orthopedic EMR Software](https://www.softwareadvice.co.uk/directory/106/orthopedics-software/software) ## Alternatives 1. [Fusion](https://www.softwareadvice.co.uk/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.softwareadvice.co.uk/software/241061/care-patron) — 4.4/5 (853 reviews) 3. [Alleva](https://www.softwareadvice.co.uk/software/365334/alleva) — 4.5/5 (282 reviews) 4. [ModMed](https://www.softwareadvice.co.uk/software/2446/electronic-medical-assistant) — 4.4/5 (364 reviews) 5. [Tebra](https://www.softwareadvice.co.uk/software/1329/kareo-billing) — 3.9/5 (1362 reviews) ## Reviews ### "Great interface\! User friendly\! 100% Recommend\!" — 5.0/5 > **Carlie** | *13 February 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a patient's overall health and records , pertaining to. > > **Cons**: At times it does seem to lag.And there are other times where it does not update automatically and sync with the office itself. > > Generally a good experience. Everything is very accessible. Some things are harder to locate, however, their customer service is great at resolving and answering any questions or concerns you may have. ----- ### "Epic Everyday User-It's great\!" — 5.0/5 > **Sarah** | *22 May 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I like most about epic that you can customize your DAR report and your screen for the log-in, and background\! > > **Cons**: My least favorite thing about Epic is the fact that when you scan something into media you can't just delete it immediately, you have to "mark it for chart correction" > > My overall experience with Epic is Amazing\! I love how detailed it is and how secure it is for us in the medical field ----- ### "Harder to learn but full of useful features" — 5.0/5 > **Shannon** | *9 October 2022* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The integration of medical records from outside facilities that use the same software is the best part about epic. Patients many times go to other facilities and typically don’t bring those records with them. Being able to view outside labs, notes, and results at the click of a button is life saving. > > **Cons**: Sometimes there are too many features. If there was a way to “opt out” of certain features it would help to declutter and focus. ----- ### "Epic for medical charting: easy to use but too many clicks" — 3.0/5 > **Meg** | *15 April 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Epic is easy to use; the patient messaging is similar to email; clearly laid out interface. > > **Cons**: Too many clicks\! Information is not as streamlined as it could be. Have to enter the same information multiple times. > > I use Epic for medical chart documenting, medication and lab ordering, and communicating with patients. I have used Epic for the last 8 years. ----- ### "Happy Epic User" — 5.0/5 > **Shirley** | *1 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Epic is a very comprehensive electronic medical record system and seamlessly integrates all outpatient and inpatient records for patients. > > **Cons**: One thing I like least about Epic is the process with making changes and technical builds in Epic. The clinical and technical process can be quite time consuming. > > My overall experience with Epic has been a positive one. I personally enjoy Epic system more than the old system. ----- Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.co.uk/software/3954/epiccare?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/3954/epiccare) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data