---
description: Review of Dentrix Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Dentrix | Reviews, Pricing & Demos - SoftwareAdvice GB
---

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# Dentrix

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> Dentrix is a practice management solution designed to help dental clinics manage appointment scheduling, payment processing, patient records and more. With Dentrix document center, practitioners can create, store and archive documents such as explanation of benefits (EOBs), x-ray images, insurance claims and more in a centralized repository.&#10;&#10;&#10;The Dentrix communications manager enables medical professionals to interact with patients via email and text messaging and patients can send their appointments’ confirmations in real-time. Dentists can utilize the treatment planner to update patients' health information, add procedural steps and automatically send information to the patient’s ledger.&#10;&#10;&#10;Dentrix allows medical clinics to review patients’ historical records, file insurance claims, print statements and track financial transactions in real-time. Pricing is available on request and support is extended via phone, email and other online measures.
> 
> Verdict: Rated **4.3/5** by 378 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 378 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Henry Schein One
- **Location**: American Fork, US
- **Founded**: 1982

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Charting
- Claims Management
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Customer History
- Customisable Reports
- Data Synchronisation
- Dental Practice Management
- Document Management
- Document Storage

## Integrations (1 total)

- DEXIS Imaging Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Dental Imaging Software](https://www.softwareadvice.co.uk/directory/1908/imaging/software)

## Related Categories

- [Dental Imaging Software](https://www.softwareadvice.co.uk/directory/1908/imaging/software)
- [Dental Charting Software](https://www.softwareadvice.co.uk/directory/4359/dental-charting/software)
- [Dental Software](https://www.softwareadvice.co.uk/directory/4511/dental/software)

## Alternatives

1. [CareStack](https://www.softwareadvice.co.uk/software/61103/carestack) — 4.8/5 (217 reviews)
2. [Adit](https://www.softwareadvice.co.uk/software/214384/adit) — 4.7/5 (300 reviews)
3. [BestoSys](https://www.softwareadvice.co.uk/software/32077/bestosys) — 4.8/5 (293 reviews)
4. [Curve Dental](https://www.softwareadvice.co.uk/software/2547/curve-dental) — 4.4/5 (285 reviews)
5. [Practice-Web](https://www.softwareadvice.co.uk/software/2735/practice-web) — 4.9/5 (115 reviews)

## Reviews

### "Reliable and User-Friendly Dental Practice Management Software" — 5.0/5

> **Kayla** | *17 August 2026* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Dentrix is user-friendly, keeps patient information organized, and makes scheduling, billing, insurance, and treatment planning more efficient.
> 
> **Cons**: Dentrix is a useful system overall, but some features have a learning curve, and the software can occasionally feel slow or more complicated than necessary.
> 
> Dentrix is a reliable and comprehensive dental practice management system. It helps keep patient records, scheduling, billing, insurance, and treatment information organized in one place. While some features take time to learn and occasional technical issues can occur, it is generally user-friendly and helps improve efficiency in a busy dental office.

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### "What Dentrix Taught Me About Practice Growth and Patient Experience" — 4.0/5

> **Robin** | *28 November 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: As someone who lives at the intersection of patient experience, practice growth, and operational efficiency, I’ve worked with my fair share of dental practice management systems. But Dentrix is one that consistently delivers the depth and insights a marketing executive like me needs to grow a practice strategically and sustainably.
> 
> **Cons**: Dentrix has a bit of a learning curve. When training new employees, it takes sometime to go over the software functions and find your flow in utilizing the features that Dentrix provides.
> 
> Overall— At the end of the day, Dentrix gave me what I need: visibility, consistency, and the ability to turn data into strategy. It’s not just software—it's a foundation that helps practices grow in ways that patients actually feel and appreciate.

-----

### "Dentrix is an easy software to use." — 5.0/5

> **Felicia** | *23 August 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use for all staff and helpful in easy access to patient information and very good scheduling templates
> 
> **Cons**: Slow to pull up from a patient file to probe screen

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### "Reliable Dental Software with Strong Patient Management Tools" — 5.0/5

> **Gwen** | *11 June 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I used Dentrix for 7 years and really liked how efficient it was for day-to-day patient management. I appreciated that when adding family members, the last name auto-populated, and I loved that multiple windows could remain open at the same time without constantly redirecting me. Entering insurance information was convenient, and the pop-up windows made it easy to access important details quickly. I also liked being able to preset what I was scanning when scanning the same type of document for multiple patients.
> 
> **Cons**: The imaging system was the most difficult part for me. Transferring X-rays was hard and time-consuming, which could slow down the workflow. We also did not use integrated phone software, but I think having that option would have made communication and tracking calls much easier. I also wish there were stronger digital paperwork options where patients could complete forms electronically and have them automatically upload into their chart.
> 
> Overall, I had a positive experience using Dentrix for 7 years. It was reliable for patient management, insurance entry, scanning, and general front office workflow. I liked that it allowed multiple windows to stay open and made it easy to access patient information without constantly being redirected. While the imaging system and X-ray transfer process could be improved, Dentrix was still a strong and practical system for managing a busy dental office.

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### "Great dental software backed by excellent company" — 5.0/5

> **Kristen** | *18 July 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Dentrix is very user friendly and has many features for many needs
> 
> **Cons**: Too many clicking steps, not cloud based and not enough initial training.  You have to dig to get the full use out of this product.  Once you do, though, it’s great
> 
> We love HS and dentrix for our practice\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/395297/dentrix)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/395297/dentrix> |
| en | <https://www.softwareadvice.com/dental/dentrix-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/395297/dentrix> |
| en-GB | <https://www.softwareadvice.co.uk/software/395297/dentrix> |
| en-IE | <https://www.softwareadvice.ie/software/395297/dentrix> |
| en-NZ | <https://www.softwareadvice.co.nz/software/395297/dentrix> |

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