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About Zoho Inventory
Zoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. It features inventory management modules including reporting and analysis, vendor managed inventory and lot traceability. It features mobile compatible apps for Android and iOS devices.
Zoho features built-in shipment estimating, tracking and delivery confirmation features that allow users to invoice, ship and track products. The solution allows users to create purchase orders, backorders and drop shipments. Users can track every item in the inventory with serial number and batch tracking feature.
Zoho Inventory integrates with multiple e-commerce sites such as eBay, Etsy and Amazon. It is priced at a monthly subscription based on the numbers of orders processed per month.
As a Zoho product, the solution is integrated within the Zoho Finance Suite. As such, it features integration with books, Zoho’s accounting and bookkeeping solution. Pricing is based on a monthly subscription basis.
Zoho Inventory pricing
Zoho Inventory has a free version and offers a free trial. Zoho Inventory paid version starts at US$39.00/month.
Starting Price:
US$39.00/month
See pricing details
Free Version:
Yes
Free trial:
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Zoho Inventory Reviews for UK Users
Feature rating
5 reviews of 392
View all reviews
David
- Industry: Semiconductors
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 02/08/2022
Robust inventory management tool
Provides a wide variety of functions to optimally manage inventory tracking.
Pros
Facilitates tracking of products at all stages through a verification and logging mechanism for employees. Allows you to generate reports for real-time analysis, enabling you to review, track and manage supplies efficiently. The suite of integrations it offers is simple to perform and very productive. With bar code scanners you can be very accurate in collecting data on products in stock.
Cons
It was a bit complicated to finalize the integration with some third party platforms.
Estefania
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4
4
Reviewed on 23/04/2023
To succeed in today's competitive marketplace, maintaining accurate customer data is essential.
I can say that Zoho Inventory has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently.
Pros
I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate.
Cons
I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects.
Gaurav
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3
5
Reviewed on 05/09/2024
One of the best Inventory softwares out there.
Overall, the experience has been great using Zoho inventory. It has really simplified our operations.
Pros
The integration of inventory with Shopify and other e-commerce platforms, like WooCommerce and Amazon, is very helpful.
Cons
Cannot edit invoice template formats. You need to choose from the formats they have.
Brett
- Industry: Executive Office
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
3
Features
1
Ease of Use
3
Customer Support
2
2
Reviewed on 04/10/2018
Love the Concept, reality is that its not ready for ecommerce
Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto convert specific sales transactions from various sales channels to final invoice in zoho books. The funny thing in discussing the sales order to invoice issue, "So many people ask for the capability". Crazy idea for an ecommerce co with multiple landing pages, Social media, and various sales channels.
We have attempted to work with Zoho One and Zoho Inventory because I love the concept of having all the various systems on a single platform. You would think the mitigation of risk in todays world of ecommerce might be accomplished.
I think what Zoho has perfected is the proverbial "Jack of all trades and master of none". There are simply countless holes, errors, and omissions that for one reason or another Zoho's Development team have not addressed or can not get to because the list of fixes is too long.
Pros
proposed functionality and inter connectivity with CRM, campaign, books, etc...
Too bad it does not work
I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days.
Cons
Does not work or function properly.
example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge.
example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) zoho inventory decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders.
No integration with shipstation, its on their roadmap.
No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another.
Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications.
Verified Reviewer
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 22/07/2024
A web version of MASS 500, with tons of features.
Has been exceptional. Customer service is great, and helpful.
Pros
If you have ever used Mass 500 or similar systems, this will be a breeze to use. I do find that for my use the customization is a bit difficult, but for the most part, its able to do everything I need to run business day to day. Has multi user control, has new history tracking, last purchase price, inventory inquiry, and even has support for business in SQFT, LFT. I am happy that i got to find this before i went other routes. The cost was also much lower than any other system I had tested.
Cons
Being a web based CRM, the customization is a bit less than I would have liked. Especially how the documents look, or ease of finding profit margin by the invoice, or item level, but i hope someone at ZOHO is looking into this.
