--- description: Review of QuickBooks Online Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: QuickBooks Online | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Payroll Software](/directory/318/payroll-software/software) > [QuickBooks Online](/software/393202/quickbooks-online) # QuickBooks Online Canonical: https://www.softwareadvice.co.uk/software/393202/quickbooks-online Page: 1 / 342\ Next: [Next page](https://www.softwareadvice.co.uk/software/393202/quickbooks-online?page=2) > QuickBooks Online is a cloud-based accounting software designed to help businesses manage their finances. It offers a range of tools to automate financial tasks such as bookkeeping, invoicing, payments, payroll, and more. The software features a mobile application that allows users to access their business information on-the-go. QuickBooks Online caters to a variety of businesses, from freelancers and startups to professional services firms and product-based companies. It integrates with multiple third-party applications to help streamline operations and workflows. > > Verdict: Rated **4.3/5** by 8512 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 8512 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Intuit - **Founded**: 1983 ## Commercial Context - **Starting Price**: £5.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: QuickBooks Online is offered across four pricing tiers. A 30-day free trial is also available. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, English, European Portuguese, German, Italian, Japanese, Korean, Portuguese, Spanish, Thai - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - "What If" Scenarios - 1099 Preparation - 401(k) Tracking - ACH Payment Processing - API - Accounting - Accounts Payable - Accounts Receivable - Accrual Accounting - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Address Validation - Aging Tracking - Approval Process Control - Asset Accounting - Asset Lifecycle Management - Asset Tracking - Attendance Management - Audit Trail ## Integrations (132 total) - Accelo - Acuity Scheduling - ApprovalMax - AutoEntry - Avalara - BILL Accounts Payable & Receivable - BILL Spend & Expense - BQE CORE Suite - BigCommerce - BigTime - BigTime Enterprise PSA - Birdeye - BlueFolder - Bolt - Boxstorm ... and 117 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Payroll Software](https://www.softwareadvice.co.uk/directory/318/payroll-software/software) ## Related Categories - [Payroll Software](https://www.softwareadvice.co.uk/directory/318/payroll-software/software) - [Small Business Accounting Software](https://www.softwareadvice.co.uk/directory/506/small-business/software) - [Insurance Accounting Software](https://www.softwareadvice.co.uk/directory/301/insurance-software/software) - [Charity Accounting Software](https://www.softwareadvice.co.uk/directory/415/accounting-software/software) - [Accounting Software](https://www.softwareadvice.co.uk/directory/4220/accounting/software) ## Alternatives 1. [QuickBooks Enterprise](https://www.softwareadvice.co.uk/software/49801/qb-enterprise) — 4.5/5 (20669 reviews) 2. [Xero](https://www.softwareadvice.co.uk/software/2976/xero) — 4.4/5 (3318 reviews) 3. [QuickBooks Desktop](https://www.softwareadvice.co.uk/software/17316/quickbooks-pro) — 4.4/5 (2571 reviews) 4. [NetSuite](https://www.softwareadvice.co.uk/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2063 reviews) 5. [Sage Construction Suite](https://www.softwareadvice.co.uk/software/185440/Sage-Construction-Suite) — 4.0/5 (1061 reviews) ## Reviews ### "Quickbooks Online is an adequate software choice" — 4.0/5 > **Jessica** | *24 August 2026* | Arts & Crafts | Recommendation rating: 7.0/10 > > **Pros**: This is great software for invoicing as well as collecting payments in an organized fashion. You can pull all kinds of reports and spreadsheets > > **Cons**: Getting in touch with customer service is difficult and they have quite a few bugs which if you are a business that is invoice heavy can be problematic > > Overall it is great if it fits into your budget and you need to be able to pull reports from several different locations ----- ### "Great for Managing Small Business Finances" — 4.0/5 > **Rachel** | *5 August 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: QuickBooks Online is easy to use, cloud-based, and allows me to access our accounting from anywhere. I also like its invoicing, expense tracking, bank reconciliation, and reporting features, which help streamline our day-to-day bookkeeping. > > **Cons**: The customer support can be slow at times, and some advanced features require higher-priced plans. It can also become expensive as you add users, and occasional updates change the interface, making common tasks harder to find. > > Overall, my experience with QuickBooks Online has been positive. It's user-friendly, reliable, and makes managing accounting tasks such as invoicing, expense tracking, bank reconciliation, and financial reporting much more efficient. While there are occasional issues with customer support and pricing, it has been a valuable tool for managing our business finances. ----- ### "Great product and budget friendly. Everything in one hand\!" — 5.0/5 > **Mariano** | *18 August 2026* | Investment Management | Recommendation rating: 10.0/10 > > **Pros**: Offers rich overall feature set, and although it can be difficult to use, the recently released update makes it somewhat easier to navigate. I appreciate the support QuickBooks Online provides. Time entry is straightforward. However, attempting to run more complex reports and analyses is challenging. > > **Cons**: Sometimes it's very slow. It seems this was a problem with the implementation. The user interface looks outdated but it does what it needs to. > > Ideally suited for daily use and transaction management. Our business is growing very rapidly and QuickBooks Online has enabled us to manage this growth and scale accordingly. ----- ### "The worst software, accounting system, and customer service/resolution ever\!" — 1.0/5 > **Julie** | *3 June 2026* | Construction | Recommendation rating: 0.0/10 > > **Pros**: I liked that the software was intuitive, at first it seemed like this was going to be a great switch from the desktop version to the online version. Boy were we wrong\! > > **Cons**: We switched from the desktop version of QB in January to QB online and have had nothing but issues since. First thing was someone hacked our account and tried to pay themselves over $300k, thankfully we caught this before the bank approved the transactions and we immediately reached out to QBO just to be told to "wait and see". We were supposed to hear back from the fraud department and did not, apparently the first person we spoke to initially never even submitted the ticket for this\! We spent the next week talking to different people who never really helped but just made things worse. They did finally submit a ticket which locked us out of our account for over a week, which if that was all it would have been fine. During our lock-out they were "scrubbing" our account??? We had our IT contractors look through all of our devices and found nothing on our end, plus we have excellent security on all of our hardware and in the past 22 years have NEVER had any issues whatsoever. Once we were allowed back in they put a block on our AP \& Payroll coordinators laptop so she was not able to log back in through her laptop, and had to reach out over 3 weeks ago to get the lock removed which still to this day has not happened and they have not yet reached out to her so she has been having to use 2 laptops for weeks now which is super inconvenient. This is not even the worst part, after we finally got back up and running after they scrubbed our account it has been one thing after the other. We had to go through verifying all of our information again to be able to access our QBO, then over the last week and a half they continue to say they need more information. Our \[sensitive content hidden\] has sent his ID three separate times, bank statement, federal id info, phone bills, letters from our bank, to "verify" and they told us it was all good and then lock us out of payroll so now we have to pay all of our employees by paper check which is not how we are set up. They did not tell us they locked us out, they just did it and when we went to process payroll Monday we got a message that we are locked out and they need to verify AGAIN\!\!\!\!\!\! They say they have sent emails which they have not, they said they sent micro-transactions to our bank to verify and they have not\! When does it end??? When we have to switch systems I guess because this is so ridiculous\! This whole thing has been a nightmare not to mention expensive as our admin team has spent countless hours on the hold or talking to their employees who don't know things they should and now this, it is one thing after the other and we are at our wits end\! Everyone said switching was the way to go and would be so much better\! It has been horrendous to say the least and there is no end in sight\! Do NOT GET QUICKBOOKS ONLINE\! You will regret it\! > > HORRIFIC\! That is the best description I have. We have had issue after issue and they do not resolve anything\! We have had our account hacked (on their end), we are currently locked out of direct deposit after verifying our account more than 5 times, our office manager submitted a ticket 4 weeks ago because they blocked her laptop from accessing QBO after the hack and were supposed to remove the block. Shall I continue?? ----- ### "Does what you want, and they'll listen to feedback too" — 4.0/5 > **Andrew** | *22 July 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Fairly straightforward, being able to send invoices directly and provide direct access for the accountant to pull the reports needed for tax time. No need for me to send anything, it's all right there. I liked how I was able to find something available in the US that wasn't working in Canada, and their engineers actually dug into it and found a resolution. Big points to them for that. > > **Cons**: QBO is fairly pricey for what it does. You'd think with the extra fees they have on payment processing etc, they'd lower the subscription tiers. ----- Page: 1 / 342\ Next: [Next page](https://www.softwareadvice.co.uk/software/393202/quickbooks-online?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/393202/quickbooks-online) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data