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QuickBooks Online
4.3
Overall rating
Reviews
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About QuickBooks Online
QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime. Used by over 7 million customers globally, QuickBooks provides smart tools for your business, yet is easy to use. You can organise your books, manage expenses, send invoices, track inventory, and even run payroll. With QuickBooks Online, you can get organised, save time, and even get paid fast by adding payment features. Best of all, you can try it for free for 30 days.
Buy now and save 50% off the first 3 months, or 50% off for the first year! Limited-time offer, only with QuickBooks.
QuickBooks Online pricing
QuickBooks Online does not have a free version but does offer a free trial. QuickBooks Online paid version starts at US$35.00/month.
Starting Price:
US$35.00/month
Free Version:
No
Free trial:
Yes
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QuickBooks Online Reviews for UK Users
Feature rating
5 reviews of 7,844
View all reviews
Jennifer
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 24/12/2024
Good for those who have several accounting clients.
My experience is pretty good as I use it for about 40 clients. It is better priced that other accounting systems, but the have price increases often. I do not like that they attempt to offer their accounting services to my accounting clients.
Pros
I love the convenience. I can work from anywhere in the world.
Cons
The system is a little expense and glitchy a times.
Reasons for Switching to QuickBooks Online
QB pricing and need for centralized processes. Workflow management.
Adeniran
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 16/12/2024
Why I Prefer QuickBooks Online
Pros
I am using QuickBooks Online in all my three current organizations. It enables me to save time by automating over 87% of manual tasks.
Cons
Never have I experienced any flaw ever since 2022 when I implemented QBO.
Daniel
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
1
Reviewed on 09/12/2024
I Do Not Recommend
Horrible. Seems like yet another company interested only in their bottom line. Not their customers, not their products, not their employees.
Pros
Once you get the hang of it, it's an acceptable solution.
Cons
The link between my bank and my QBO instance breaks every single day. Why I'm forced to click an 'Update' button instead of it automatically updating something like once an hour is crazy, too.
Not intuitive. If you think you're going to be able to manage your books using QBO without any finance or business background, think again. If you are starting off with relatively little experience, expect to watch hours upon hours of tutorial videos and essentially train yourself to do the job of a finance manager, bookkeeper, or accountant.
Customer service/support is beyond horrible. I scheduled to have someone call me several weeks ago. At the time that I was expecting a call, I received an email indicating that my appointment had been changed to a week later. I emailed the representative, but received no reply. At the time of that appointment, no one called me. This is after numerous emails and texts to remind me of the appointment. So, I called the main number myself and was passed around from one person to another, often ending up with the "Payments Team" who after some discussion said, "I don't know why they would've transferred you to me." I asked to speak to manager/supervisor. I was informed that I'd be on hold for a while. I asked if they could just call me at a later time and was told, "that's not how the process works."
I plan to close my QuickBooks accounts and will be sure not to use any of Intuit's services moving forward.
Reasons for Switching to QuickBooks Online
Brand name, feature availability, supposed integration availability.
Kimberly
- Industry: Management Consulting
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
5
Reviewed on 12/12/2024
Best Accounting Software in the Industry for Business Owners
I have been using them for years, I highly recommend them. They are the industry standard for accounting software because they are so well known and used. It makes my CPA's life and mine so easy come tax season. It takes less than 30 minutes to prepare, and all I have to do is print out my monthly and year end P&L.
Pros
I love the mobile app which makes it super easy to review expenses and income live time and make sure things are categorized correctly. It is very intuitive to use, and saves me so much time. And provides peace of mind of knowing my financials for my business are right at my fingertips on my phone or computer.
Cons
I had a glitch in bank accounts re-synching after an upgrade in software the other year. Which caused myself and my bookkeeper some extra work at the end of the year to reconcile, but the updates were worth it.
Alternatives Considered
XeroReasons for Switching to QuickBooks Online
The ease, and the universal standard for accounting.
Chrissy
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
4
Reviewed on 27/11/2024
Good Value accounting software online
I like the Real-time access: You can access your financial data from any device with an internet connection.
Helpful support: QuickBooks offers reliable customer support through various channels, including phone, email, and chat. I often able to get my problem sloved immediately with the customer support team
Pros
Intuitive interface: The software is designed to be user-friendly, even for those without extensive accounting knowledge. Quick setup: It's relatively easy to set up and start using, saving time and effort.
Cons
Unable to sync with my bank and shopify account unsync every few month and I have to resync it again
