QuickBooks Online

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About QuickBooks Online

QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime. Used by over 7 million customers globally, QuickBooks provides smart tools for your business, yet is easy to use. You can organise your books, manage expenses, send invoices, track inventory, and even run payroll.
What is QuickBooks Online?

QuickBooks Online is a cloud-based accounting software that controls all aspects of the financial side of the business. The software can be used in multiple areas such as bookkeeping, payroll, invoice management, bank reconciliation, expense tracking, financial reporting, tax management, and more.


How do you use QuickBooks Online?

QuickBooks is a cloud-based system, which can be accessed from any web browser. There are no installations or downloads necessary to use the software. Users can take photos of bills and submit them as expense proofs or share them with the concerned stakeholders as well as download and reconcile credit card transactions.


Who uses QuickBooks Online?

QuickBooks Online can be used by freelancers, small businesses, and mid-sized businesses in any industry including restaurant, retail, construction, legal, nonprofit, and more.


How much does QuickBooks Online cost?

QuickBooks Online offers 5 pricing plans to cater to business needs. The plans are subscription-based and billed at a per-month rate that can be cancelled at any time. Each plan comes with free expert setup.
The lowest plan begins at $20 per month which is intended for freelancers or self-employed individuals.
The Simple Start plan for small businesses is priced at $25 per month which includes invoice management and auto-generated tax reports.
The Essentials plan is priced at $40 per month which includes more users, time tracking, and bill payments.
The Plus plan is priced at $55 per month and comes with more user seats, inventory tracking and project profitability tracking.
The Advanced plan for mid-sized enterprises is priced at $95 per month and comes with 25 seats, on demand training, batch invoices, premium apps, and more.


Does QuickBooks Online have an app?

QuickBooks Online comes with a free Intuit QuickBooks mobile app available for Android and IOS devices.


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QuickBooks Online pricing

QuickBooks Online does not have a free version but does offer a free trial. QuickBooks Online paid version starts at US$30.00/month.

Starting Price:
US$30.00/month
Free Version:
No
Free trial:
Yes

Alternatives to QuickBooks Online

QuickBooks Online Reviews for UK Users

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.2
Customer Support
4.0
5 reviews of 6,602 View all reviews
Nae
Nae
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 06/05/2024

We love quickbooks for our small business!

It’s been a great experience for many years since we’ve been in business.

Pros

Quickbooks is super user friendly. I am not very tech savvy, but I’m able to keep up with my books fairly easily.

I like that you can easily integrate a professional accountant into your quickbooks if needed.

Cons

Some language can be confusing. Reconciliation of the books can be confusing to do alone.

kgomotso
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/05/2024

QuickBook - The best of the best

My overall experience with QuickBooks Online has been overwhelmingly positive. I've been able to streamline my financial management, automate many tasks, and gain valuable insights into my business's performance. The software has been reliable and easy to use, with frequent updates and improvements that keep it fresh and relevant. Overall, I've found QuickBooks Online to be a valuable tool that has helped me grow and succeed in my business.

Pros

I liked the ease of use and intuitive interface of QuickBooks Online. It was incredibly easy to set up and start using, even for a small business owner with limited accounting experience. I also appreciated the seamless integration with other tools and apps, making it easy to track expenses and stay organized. Overall, QuickBooks Online has been a game-changer for my business, allowing me to focus on growth and development rather than getting bogged down in administrative tasks.

Cons

Nothing really. I found everything to be easy to use.

Michael
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
4
Customer Support
1

1
Reviewed on 24/04/2024

Staggeringly bad unresolved security issue

Pros

The ability to keep my books in one place along with payroll.

Cons

Everything is overly complicated. Payroll doesn't integrate nicely with accounting, and it always seems a pain to run payroll. More importantly, I've been dealing with a payroll issue for about six months, where QBO is sending an email to a completely unrelated person at an email address I've never seen before. I have spent literally hours on support trying to resolve it. The last several times, they claim it's resolved, but it isn't. The user they're emailing our sensitive company information to is another Intuit user who uses the same accountant that we use, but has ZERO connection to our business. It's embarrassing that a company holding so much sensitive information can't manage to resolve this issue. I'd switch to a different solution in a heartbeat if I could find something that did everything we need it to do.

Alternatives Considered

Gusto and Xero

Reasons for Switching to QuickBooks Online

I thought it would be easier for my accountant, and it has the suite of products that we do need for our business.
Kaylee
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 27/02/2024

Main bookkeeping tool

One of the highest priced software but has the most capabilities if your business needs them.

Pros

Allows for easy collaboration on bookkeeping and accounting file.

Cons

Lack of ability to pay bills directly in QuickBooks with online payments.

Alternatives Considered

Xero

Reasons for Choosing QuickBooks Online

Easier to collaborate and a more convenient solution

Switched From

Microsoft Excel
Rachel
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
2

5
Reviewed on 13/05/2024

Pros: overall great product. Recomend. Cons: Zero phone support on weekends.

Overall I am happy as a user. Will continue to use it.

Pros

I like that most accoiuntants and businesses use it. Widely recongnized software. Used to use Wave. Switched to QB because I could not find a specialist who would help me with Wave.

Cons

No live phone support on weekends. Business owners work 24/7. Live support on weeknds is essential. ADP has a great phone support 7 days a week, I wish QB had the same.

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