Fusion Operations

Pros

while working with Fusion operations i have found the following to be super easy to use and user friendly. The software is a nice and easy software to use all allows all the shop floor to easily log on, insert production, downtime etc. this has also allowed us to incorporate quality check sheets into the products to get full traceability of quality checks all contained on the production order.

Cons

I would say the thing i have liked the least was the lack of communication with updates and often caused us problems in production where it would change something with the process.

Pros

Inventory utilization is easy to use when entering, but this process can still be improved. it is very easy to enter inventory on the wrong press. The system should be able to scan the product number on the label as a verification to make sure inventory is put in correct product code. This needs to be dummy proof to make it give me 100% confidence in what is scanned into system.

Cons

labels. you have to make production orders just to print labels even when product is in inventory. this makes to where I have to go in and manually remove the production orders so production does not try to either make the product or use the wrong production order when a new order is created.
Also, Fusion is advertised as a manufacturing software, however on all the work instruction demos it has examples of all bakery's making cakes. I would recommend changing to manufacturing so people can see how the system would best suit their needs.

Pros

It is easy to use. The customer service is great. Anytime we have a question or need the software to do something else, they are great to work with.

Cons

There are still some things that would be nice to be able to drill down on more.

Alternatives Considered

Reasons for Choosing Fusion Operations

Switched From

Reasons for Switching to Fusion Operations

Pros

User friendly
good adaptation to different industrial realities

Cons

Accumulation of unnecessary information.
It is hard work to have to turn of the productions and them close them.

Pros

I love how easy it is to filter and find historical inventory and production data. If you are familiar with filtering tables in excel you will enjoy working in this system. I also really appreciate how easy it is to import and export from excel. The inclusion of production floor worker input is very nice to see in a product at this price point.

Cons

The only thing needed to perfect this product is either a direct addition of full accounting features (it already has great costing and valuation features) or a sister accounting software that was built around perfect integration with the production/inventory side.

Alternatives Considered

Reasons for Switching to Fusion Operations

Pros

The low overhead and speed with which we could implement and begin capturing data about our production performance, stood out in my experience. The customer success manager we worked with, and that model for support is amazing for us. The live chat support was also amazing.

Cons

There are some features that did not quite align with the needs of our production operations, and we had to do some work arounds. There are still some small limitations in flexibility which we would like improved.

Alternatives Considered

Reasons for Switching to Fusion Operations

Pros

Initial integration ease, simplicity of the software, and customer service is world class!

Cons

I don't have any cons about the software at this time.

Pros

Super fast implementation! Ease of use. Easily customizable.

Cons

Coming from a more in depth system we don't have the "depth" of system but the trade off is a much less cumbersome day to day experience.

Alternatives Considered

Reasons for Choosing Fusion Operations

Switched From

Reasons for Switching to Fusion Operations

Pros

My experience with Fusion both in the back office and shop floor users is very easy to use, operators can move between all screens within Fusion with no fuss. Big displays especially when welding operators are using tablets to use Fusion

Cons

From the back office the reporting side is probably my least favourite, I am always deleting unwanted words/figures that are not needed for excel exporting.

Pros

What I like most about Fusion Operations is its real-time production tracking and the level of visibility it provides across the entire manufacturing process. The platform’s dashboards are incredibly intuitive, allowing you to monitor everything—orders, workers, machines, materials, and even costs—in one place.

Cons

While the platform is feature-rich, some advanced analytics or integrations with niche third-party tools might not be as seamless or readily available. However, to be fair, those requirements are very specific to our business needs and might not apply to most users.

Pros

Prodsmart is intuitive and flexible to fit many different situations. Product traceability is a strength. Information in the data base is easily retrievable and mobile solutions are very useful.

Cons

We can't say that we have any misgivings about the software. Our team has found Prodsmart to be a very flexible system and there are many ways to set up the data base to support different types of workflows. You must be prepared to define your workflows and your needs and make sure the system is set up in support of those. Finally, ensure that users are trained in the proper use of the system and data collection.

Pros

This is an extremely intuitive software, easy to implement, with little latitude for operator's error.
Flexible and user friendly.
The most important and appealing of all, is the fact there is a very proactive backoffice and technical support team, ready to design and adjust all kinds of features to our own plant's reality.

Cons

Still some improvement to be made in regards to overall Quality Management analysis.

Pros

ery easy to use , user friendly access, full integration with our ERP as also the provided API's, in order to get realtime data. The webchat is also a key value, support anytime, anywhere.

Cons

Until the moment, nothing to point as cons. Keep up the great job!

Pros

Its ability to adapt to each client Manufacturing Process allows access to data adapted to every Niche Production that standard Softwares do not allow. A very dedicated and motivated support team also comes with the package!

Cons

Because it is always a work in progress we expect a more user friendly front panel.

Pros

The customer service has been great, specially after the beginning of 2020.

Cons

Nothing in particular to mention as of now.

Pros

Most of it is very intuitive and easy to use. The pages load fast and are kept as simple as possible.

Cons

Sometimes it is tricky to get it to match our business but I realize we have a pretty unique scenario.

Pros

Versatility – there are many ways the information can be organized to make it fit our process, so I don’t need to change much about our process to conform to the system

Cons

It was relatively easy to learn the nuances of products, BOM, operations, but I still don’t have a understanding of the data relationships between production orders, sales orders, shippings, lot numbers, and material staging. A high-level data relationship map showing the whole system would help.

Pros

The outstanding customer support as well as the adaptability, and the willingness to sometimes modify certain components of the software according to the customer’s need.

Cons

Not a whole lot to hate about this software as so much is adapted to suit the customers needs. Stability issues here and there, but that is to be expected with almost any software.

Pros

Love that this software allows me to see live time, generates reports with ease at any given time, with the filters and information I need.
It has been so helpful for our company, they now understand where everyone stands on the goal and the achievements.

Cons

I don't have anything that I dislike about the software, but am excited in the near future of new additions they come up with.

Pros

Prodsmart allows us to track our production in real-time and that's very important for us. Having full insight of our production process also makes a huge difference

Cons

: Sometimes we have some difficulties interpreting our reports. Nevertheless the support team is always ready to help us.

Pros

The software is extremely user friendly and customer support is incredibly quick and understanding. They have all of the features we need for our company to excel, and are willing to create more that we need.

Cons

There really haven't been any serious issues with the software. Anytime we run into a problem they are willing to accommodate our needs.

Pros

It's possible to have access to production ratios in real-time
It's easy to use, even for workers with little or no technological savviness
It's possible to receive a notification about a deviation
We can always check in real time the workers' status and machines' status

Cons

The planning features still can be improved

Pros

Very flexible and easy to use and adapt to our business.

Cons

There is nothing that has impacted us so far.

Pros

How adaptable Prodsmart was to change in order to fit in our processes.

Cons

We struggled to get our API working through PowerBi although this was the first time Prodsmart had used this and have been very helpful.

Pros

It is very suitable for a production company. Easy to use, very intuitive to set up. In details reporting.

Cons

It is not actually a "con", but to fit our needs, we had to find a way around to accommodate the software, with their support helping us.