About Zoho Social

Zoho Social is a holistic social media management tool that lets you effortlessly expand and grow your social media presence from one platform. Zoho Social supports major social media platforms such as Facebook, Instagram, Twitter, LinkedIn, Pinterest, GMB (Google My Business), and TikTok (not available for India due to the ongoing regulatory restrictions on the platform). Zoho Social's major features include scheduling, monitoring, collaboration, and analytics. Below is a brief overview of what each of the features covers: 1) Scheduling Schedule, preview, and reschedule posts with Zoho Social. Schedule multiple posts in one go with bulk scheduling or plan your content mix with the content calendar feature and save time. Zoho Social makes rescheduling hassle free; all you need to do is drag and drop. 2) Monitor Stay on top of every mention or discussion around your brand using the Social Monitor feature. It lets you create specific listening columns for hashtags, mentions, and more to help you track who has engaged with your brand from live streams and respond directly to messages. 3) Collaborate Coordinating between teams for your social media marketing activities is the most significant practice a business or agency should prioritize. With Zoho Social, you can define workflows to manage content drafts, assign roles to ensure responsible team members are involved whenever required, and initiate team discussions to stay on track with your brand's social media marketing plans. 4) Analytics With Zoho Social's powerful analytics feature, you can have a clear understanding of how your brand is performing on social media. You can also get channel-specific insights to help you drill down important data such as demographics. You can view stats, get metrics, generate customized reports, and schedule automated reports at a desired frequency. Zoho Social Agency version Zoho Social also comes with an Agency plan that is built around specific agency requirements to help manage social media profiles for client needs. Here are some feature highlights: 1) A unique dashboard that lets you see all your clients' social media accounts in one place. 2) Manage multiple clients as brands. 3) Invite teams to collaborate and work together. You can also add clients to discussions to ensure they are always informed. 4) Schedule posts with the help of a content calendar and SmartQ. Zoho Social's SmartQ is of a standout feature that predicts the best time for you to post. 5) Monitor activity and view who has engaged with your brand. You can also research trends. 6) View and generate custom reports by choosing metrics that matter for your brand. Integration The feasibility to integrate multiple products with Zoho Social eases the burden of shifting across for other activities. Zoho Social enables you to integrate with Zoho CRM, making it easy to coordinate between your sales and marketing teams. You can also integrate with Zoho Desk to stay in sync with customer support. Along with these integrations, you can also integrate with Canva to easily design graphics.
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Zoho Social pricing

Zoho Social has a free version and offers a free trial. Zoho Social paid version starts at €15.00/month.

Starting Price:
€15.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Zoho Social

Zoho Social Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.7
Customer Support
4.5
5 reviews of 3,133 View all reviews
Adel
Adel
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/04/2024

Zoho Social Review

Pros

Excellent platform to schedule daily posts.

Cons

Everything is great!!!!!! I would recommend

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 26/04/2024

Awesome tool and software for social media management

Pros

@ZohoSocial is awesome and gives us a great and hassle-free experience managing all our social media channels, from one single dashboard

Cons

Once free trial of premium packages expires, premium features will be disabled

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
4
Ease of Use
3
Customer Support
1

3
Reviewed on 23/11/2020

Unresponsive, unhelpful support

The support was disappointing for the price. We did like having a single public URL for all clients to use for approvals/review.

Pros

We appreciated that there was ae reporting built in and that there was an option to quickly pause all content.

Cons

Customer support was awful. They were slow to respond, and once they did, the answer was usually "Sorry, that is not available" or "that is not something that can be done." There were no workarounds, no forwarding to development teams for future updates, and only uncaring, unhelpful responses.

Alternatives Considered

SocialPilot and Brandwatch

Reasons for Choosing Zoho Social

HeyOrca did not provide the Instagram API necessary to avoid manual push notifications to publish.
Ryan
Ryan
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/04/2024

Zoho Social Review

Best social posting app I have used so far.

Pros

Very easy to get started and use. Links up to all the social platforms I use. AI copy prompt.

Cons

limitations uploading certain resolutions to platforms. For example, I can upload a 1920x1080 video directly to X(twitter), but the zoho app needs the video to be a smaller resolution to upload to X. So I don't bother uploading the video to that platform. Too much of a hassle rendering out multiple resolutions.

Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/05/2024

Affordable

Very Good. It has many other tools which i have not used yet

Pros

Ease of use and affordabitlity. Dashboard is ver user friendly

Cons

review of comments and likes should be more user friendly

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