--- description: Review of Zoho Assist Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zoho Assist | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Screen Sharing Software](/directory/4402/screen-sharing/software) > [Zoho Assist](/software/392373/zoho-assist) # Zoho Assist Canonical: https://www.softwareadvice.co.uk/software/392373/zoho-assist Page: 1 / 61\ Next: [Next page](https://www.softwareadvice.co.uk/software/392373/zoho-assist?page=2) > Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. Key features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management and many others. With multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist. Zoho Assist offers you cross-platform remote support by allowing you to work on a remote desktop right from your browser. Rebranding options in Zoho Assist helps you to use your company's name, favicon, logo and a customized user portal. Zoho Assist has a forever-free plan as well as paid plans on a monthly subscription basis. > > Verdict: Rated **4.7/5** by 1496 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1496 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: ₹480.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish, Traditional Chinese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Alerts/Notifications - Annotations - Authentication - Availability Indicator - Backup and Recovery - Billing & Invoicing - Chat/Messaging - Collaboration Tools - Conferencing - Customisable Branding - Customisable Reports - Customisable Templates - Dashboard - Desktop/Browser Sharing - Diagnostic Tools - Diagnostics Tools - Email Reminders ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Screen Sharing Software](https://www.softwareadvice.co.uk/directory/4402/screen-sharing/software) ## Related Categories - [Screen Sharing Software](https://www.softwareadvice.co.uk/directory/4402/screen-sharing/software) - [Meeting Software](https://www.softwareadvice.co.uk/directory/4303/meetings/software) - [RMM Software](https://www.softwareadvice.co.uk/directory/4344/remote-monitoring-and-management/software) - [ITSM Tools](https://www.softwareadvice.co.uk/directory/4296/itsm/software) - [MSP Software](https://www.softwareadvice.co.uk/directory/4553/msp/software) ## Alternatives 1. [TeamViewer ONE](https://www.softwareadvice.co.uk/software/99131/teamviewer) — 4.6/5 (11642 reviews) 2. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24221 reviews) 3. [AnyDesk](https://www.softwareadvice.co.uk/software/100985/anydesk) — 4.6/5 (1799 reviews) 4. [Supremo Remote Desktop](https://www.softwareadvice.co.uk/software/100976/supremo) — 4.7/5 (447 reviews) 5. [ISL Light](https://www.softwareadvice.co.uk/software/71943/isl-online) — 4.7/5 (779 reviews) ## Reviews ### "Reliable and Easy-to-Use Remote Support Tool" — 5.0/5 > **Nguang** | *17 September 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Zoho Assist is how easy it is to set up and use. The connection is generally stable, and the unattended access feature is especially useful when I need to remotely access my computers without someone being physically present. The interface is straightforward, and it works well for both personal use and remote technical support. I also appreciate that it can be accessed from different devices, which makes remote troubleshooting much more convenient. > > **Cons**: There are still some areas that could be improved. Occasionally, the remote connection can feel slightly delayed depending on the network quality, and some advanced settings could be made easier to find. I would also like to see even smoother performance and more customization options for unattended access. However, these are relatively minor issues compared with the overall usability of the platform. > > Overall, my experience with Zoho Assist has been very positive. I mainly use it for remote access and managing computers when I am away, and it has been reliable for this purpose. The setup process is simple, the unattended agent works well, and I do not need to spend a lot of time configuring the software. It provides a good balance between simplicity, functionality, and reliability. For anyone who needs an easy remote desktop or remote support solution, Zoho Assist is definitely worth considering. ----- ### "Good Remote Support Tool" — 5.0/5 > **Joseph** | *7 August 2026* | Think Tanks | Recommendation rating: 8.0/10 > > **Pros**: Ease of Use product. Was able to use it with both Windows PCs and MAC computers. Both were easy to get into remote sessions. Especially the Mac users. Which can be challenging for some users > > **Cons**: The email URL link often gets blocked at SPAM/ Malware so I found it easier to give the URL out and have the customer type in the invite code. > > Great Experience. I like like the way it displays the customer's individual screens it is very easy to switch between screeens and it all running in a web tab.. ----- ### "Best support product. Saves me hours int he car" — 5.0/5 > **Rick** | *9 December 2025* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Easy to use reasonably priced multi platform. File transfer facility is particularly good. Works even on slow connections > > **Cons**: Doesnt work on IOS. The support chat is a waste of time because its either closed or they ignore you > > All been good it does what it says on the tin. The server appears to up 100% of the time. Shame about the chat support ----- ### "Good review" — 4.0/5 > **Junichi** | *6 July 2026* | Food Production | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Zoho Assist is its ease of use, reliable remote connection, and fast setup. It allows IT support teams to troubleshoot user devices quickly without requiring complex configuration. Features such as unattended access, file transfer, multi-monitor support, session recording, and reboot/reconnect make remote support efficient and secure. The web-based interface is intuitive, and the overall performance is stable, helping reduce downtime and improve support response times. > > **Cons**: While Zoho Assist is a strong remote support solution, there are a few areas that could be improved. Occasionally, connection quality may decrease on slower internet connections, and some advanced features are limited to higher-tier plans. The user interface could also be more streamlined for first-time users, and file transfers can sometimes be slower when working with very large files. > > Overall, my experience with Zoho Assist has been very positive. It is a reliable and user-friendly remote support solution that makes it easy to connect to and troubleshoot devices quickly. The platform offers useful features such as unattended access, file transfer, remote reboot, and multi-monitor support, helping IT teams resolve issues efficiently while minimizing downtime. It has become a valuable tool for providing fast and secure remote assistance. ----- ### "ZohoMan: A1 Customer Care" — 5.0/5 > **Edward** | *10 September 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: I love how quick and receptive the app is\! It's very convenient for our customers to connect. It also is great for my coworkers > > **Cons**: Not having an software app kid of sucks but I look past it. The software app aspect would just make things go a bit swifter. > > 10/10, great for customer care. I would reccomend this for all tech support employees. Teamviewer could be a bit expensive. ----- Page: 1 / 61\ Next: [Next page](https://www.softwareadvice.co.uk/software/392373/zoho-assist?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/392373/zoho-assist) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data