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About Emburse Expense Professional (formerly Certify Expense)
Emburse Expense Professional provides an effortless expense management experience by replacing manual tasks with time-saving automation and greater spend control and visibility.
With Emburse Professional's automated expense report creation, integrated spend request and card issuing workflow, embedded audit capabilities, and mobile receipt capture, expense reporting has never been so easy. Employees, managers, and accountants can create, submit, and approve expense reports, check the status of expense reports, and access reports on demand. Emburse Professional offers a broad range of integrations, seamless travel booking, on-demand support for all users, and much more.
Emburse Expense Professional (formerly Certify Expense) pricing
Emburse Expense Professional (formerly Certify Expense) does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Emburse Expense Professional (formerly Certify Expense) Reviews for UK Users
Feature rating
5 reviews of 1,281
View all reviews
Shreya
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 01/05/2023
Emburse Certify Expense: Streamline Your Expense Reporting Process.
We were manually inputting and processing expense reports, which took a lot of time before we started using this programme. However, since implementing this system, uploading receipts and submitting and reviewing expense reports have become much simpler, saving us a tonne of time and hassle. The programme has saved our team a tonne of time overall.
Pros
I am extremely pleased with the ease of creating and modifying expense reports using this system! It's incredibly convenient to be able to add notes or instructions if needed, and the option to forward reports to another manager for approval is an excellent feature. Overall, I'm very satisfied with the functionality and features provided by this expense reporting platform.
Cons
It would be really helpful if I could make multiple changes to my expense report all at once instead of having to go through the process of changing the receipt, saving it, making corrections to the Category, Reason box, and other fields, and then saving again. It would save me a lot of time and effort if I could make all the necessary modifications in one go.
Leda
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 29/10/2024
Overall good experience, still have room for improvement
we've been using Certify for over 4 years. Overall, we're satisfied with the product and the support service.
Pros
Certify is user-friendly. It takes some time to implement and set up, but once it's done, it works very well. Plus we're able to configure it to meet our needs. It smooths the expense reimbursement process, has good reporting setup. The customer support team is very responsive and helpful
Cons
It would be great if if can integrate with more accounting systems. Right now we have to manually download the excel file and upload to our accounting system, which can be time-consuming. We like the allowance function, but we can only set up 1 allowance within the same timeframe, hope it can be fixed.
Julia
- Industry: Computer Hardware
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
1
Reviewed on 05/11/2024
Outdated tool that will cost you 50% after the 1st year
terrible. on top of all the technical issues during implementation and launch, after a 1 year contract Ebmuse hiked up the prices by 48% (FOURTY EIGHT!) and switched from monthly to annual payment, no notice! As an alternative they offered to cancel the contract at 90 days notice, ultimately leaving us with no time to find an alternative and go through another implementation. No negotiation or improvement to the system. Outrageous!
Pros
it allows more customised fields than most expense reporting software, although the lists need to be updated manually (no direct NetSuite integration). this is where the pros end.
the sales promised a lot but delivered very little after all
Cons
users report the software is not user-friendly or intuitive, it takes a while to get used to the interface. we had multiple complains that the data users populate or upload is not saved, the system is clanky.
the sales promised that they will set up automatic file pick up from Emburse's SFTP to upload to NetSuite but when it came to implementation, they said that they only export the file, and do not provide a NetSuite script for uploading it. Hence, there's no automation/integration for NetSuite and the sales was misleading.
Implementation has been painful, as we required some customisation and the Emburse specialist just wanted to do 'out-of-the-box' and kept little record of the requirements. We had to test and re-test many times, and once a bug has been fixed, the same bug will pop up after the next bug is fixed.
the implementation fee was high and we had to do most of the job ourselves.
Alternatives Considered
ExpensifyReasons for Choosing Emburse Expense Professional (formerly Certify Expense)
to improve user experience and allow OCRSwitched From
NetSuiteReasons for Switching to Emburse Expense Professional (formerly Certify Expense)
they offered customised fields to meet our requirements and promised easy integration with NetSuite (which was not delivered)
Marek
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
4
Reviewed on 26/05/2023
Emburse Certify Expense Review
My experience with Emburse Certify Expense has been positive. The software provided a user-friendly and efficient way to manage and track expenses. The streamlined process for creating and submitting expense reports, along with the mobile app for capturing receipts, made it convenient and time-saving. The real-time visibility into expense status and the ability to track reimbursement progress added transparency and improved communication. However, the limited customization options and reporting capabilities were areas that could be enhanced. Nonetheless, Emburse Certify Expense proved to be a valuable tool for managing and streamlining expense management processes.
Pros
One of the things I liked most about Emburse Certify Expense was its user-friendly interface and intuitive expense management process. The software made it easy to create and submit expense reports, capture receipts, and track reimbursement status. The mobile app was particularly useful, allowing me to capture receipts on the go and quickly upload them to my expense report. The integration with credit card transactions and automated expense categorization also simplified the process and saved me time. Additionally, the real-time visibility into my expense status and approval workflow provided transparency and efficiency.
Cons
Thing I liked least was the limited options for customization and advanced reporting. I found that the software lacked some advanced features for customizing expense policies and approval workflows to fit specific business needs. Additionally, while the reporting functionality provided basic insights into expenses, I would have appreciated more robust reporting options and advanced analytics to gain deeper insights into spending patterns and trends.
Matthew
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
5
Reviewed on 11/10/2023
More efficient expense management
Provide adequate accountability by supervisors for corporate card expenditures, provides an efficient process to import into our accounting system.
Pros
It has saved so much time with managing our credit card expenses. Before certify, we were manually entering all card transactions.
Cons
The mobile app is glitchy, could be improved to provide a better mobile experience.
