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description: Review of Quadient Impress Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Quadient Impress | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Quadient Impress

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> Impress by Quadient is a cloud-based multi-channel mail management solution designed to automate the entire mail management process with intelligent barcodes and centralized document management. Impress can easily filter, group, and combine statements, EOBs, invoices, purchase orders, and other mail deliverables designed for delivery via email or other channels. &#10;&#10;Impress is designed to centralize all mail communication for outsourced delivery or e-delivery. Impress secures sensitive communication by adding unique barcodes to each document, ensuring customers only receive their documents.
> 
> Verdict: Rated **4.4/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 12 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Quadient
- **Location**: New York, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$9.99
- **Pricing model**: Usage Based
- **Pricing Details**: Please contact Quadient directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: Dutch, English, French, German
- **Available Countries**: Austria, Belgium, Canada, Finland, France, Germany, Italy, Luxembourg, Netherlands, Norway, Switzerland, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Batch Communications
- CASS Certified
- Communication Management
- Compliance Tracking
- Contact Database
- Credit Card Processing
- Customer Database
- Customisable Branding
- Customisable Invoices
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Document Automation

## Integrations (2 total)

- DocuWare
- Docusign

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Direct Mail Automation Software](https://www.softwareadvice.co.uk/directory/4762/direct-mail-automation-software/software)

## Related Categories

- [Direct Mail Automation Software](https://www.softwareadvice.co.uk/directory/4762/direct-mail-automation-software/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)
- [Mailroom Management Software](https://www.softwareadvice.co.uk/directory/4192/mailroom-management/software)
- [Document Management Software](https://www.softwareadvice.co.uk/directory/722/document-management/software)
- [Billing and Invoicing Software](https://www.softwareadvice.co.uk/directory/263/billing-invoicing-software/software)

## Alternatives

1. [Sendoso](https://www.softwareadvice.co.uk/software/238333/sendoso) — 4.5/5 (33 reviews)
2. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (984 reviews)
3. [Flowers](https://www.softwareadvice.co.uk/software/405437/flowers) — 4.5/5 (11 reviews)
4. [Mango Practice Management](https://www.softwareadvice.co.uk/software/367762/mangobilling) — 3.8/5 (60 reviews)
5. [onPhase](https://www.softwareadvice.co.uk/software/131971/docuphase) — 4.5/5 (127 reviews)

## Reviews

### "Quadient Impress: Very specialized, impressive, and helpful service" — 4.0/5

> **Jacob** | *2 January 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Its ability to merge multiple PDFs into a single large PDF of an impressively small size, the barcoding that can be done for USPS presort bulk mail, and the automatic generation of cover pages.
> 
> **Cons**: The user interface is much too complex for our mailroom staff. They often disable production unknowingly. Is has improved slightly recently, but I would love to have a much simpler interface for our mailroom staff to use.
> 
> Customer Service has been incredible, getting the system setup initially and fixing any issues we've encountered in a timely manner. Since it was setup, it has been mostly set-and-forget. It just works.

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### "Great Product and Service\!\!" — 5.0/5

> **Ashley** | *14 June 2023* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Quadient is a great service\! All of the tools, like customizable invoices/reports have bene very useful in our company. With a change of people it is easy to keep organized\!
> 
> **Cons**: Quadient is a great service and worth the money; However, the price is expensive compared to other companies.

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### "Has potential" — 2.0/5

> **Rosie** | *16 December 2020* | Wholesale | Recommendation rating: 2.0/10
> 
> **Pros**: The ability to queue up large number of prints and be able to track it.
> 
> **Cons**: I have had the service for over 2 months now and we have not been able to get help to setup our normal statements run that we send out monthly to our customers.  It appears the setup and membership team were motivated to have us sign up however the after service has been poor.
> 
> Like I mentioned above, I still have not been able to use the service that I'm being billed for monthly.  I have had to run the  contracted service along with machine rentals because I still have to do it myself in office.  I believe the service has potential I just haven't experienced it yet.

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### "If you have Impress Automate, you have no accounting burden and you can breathe a sigh of relief\!" — 5.0/5

> **Cameron** | *2 July 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: This software makes my daily accounting work very easy. I love the ability to manage our invoices in use while controlling the expenses of our business. Good solution for billing and maintenance of basic accounts. I also liked that it has good mobile compatibility which helps get things done quickly and easily. Impress Automate handles every aspect of my company's finances. This product makes it easy for you to create estimates and invoices, capture invoices and expenses, and monitor business health. The multi-user feature allows the business to track expenses and movement of funds between departments and business teams. I use this product to get rid of my accounting burden and it does not let me down, it is a solution for me.
> 
> **Cons**: I did not encounter any aspect that I did not like, I am very satisfied with the service I received.
> 
> Almost all the essential things you need for your accounting transactions are in one platform.. And the convenience of having easy access to it is priceless.

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### "Quadient streamlined our needs" — 5.0/5

> **Sandy** | *5 July 2023* | Law Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Before Quadient, our mass mailings were done in-house and took several individuals to complete the process.  We now do not have to worry about machine breakdowns, manpower, and security.
> 
> **Cons**: A better billing invoice would be nice which could breakdown each mailout with the total itemized for each
> 
> We have been able to save costs on supplies, reduced our copier demand, and postage meter needs.  Support staff was able to be reduced by more than half saving on costs and benefits

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/392009/quadient-impress)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-communications-mngt/impress-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/392009/quadient-impress> |
| en-GB | <https://www.softwareadvice.co.uk/software/392009/quadient-impress> |
| en-IE | <https://www.softwareadvice.ie/software/392009/quadient-impress> |
| en-NZ | <https://www.softwareadvice.co.nz/software/392009/quadient-impress> |

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