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About 8x8 Work
Experience seamless collaboration with 8x8 Work.
8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows, and global coverage.
8x8 Work pricing
8x8 Work does not have a free version but does offer a free trial. 8x8 Work paid version starts at £10.00/month.
Starting Price:
£10.00/month
Free Version:
No
Free trial:
Yes
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8x8 Work Reviews for UK Users
Feature rating
5 reviews of 301
View all reviews
Jim
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 20/12/2021
8x8 has been great for us
We've been with them for about 4 years now and they've been fantastic. When we were
first with them, there were a couple of minor hiccups, especially with the android app,
but for the last 2+ years they've been rock solid and the features they add are useful and
work well.
Pros
The relatively rich chat feature, screen sharing, and ease of transferring a call or meeting
from one device to another.
Cons
It's not as intuitive to copy/paste out of the chat sessions and I find it difficult to archive a
chat, though I may just not know how to do it as it's not something I do regularly.
Alternatives Considered
Intermedia Unite, Zoom Workplace, Microsoft Teams, Slack and Vonage Business CommunicationsReasons for Switching to 8x8 Work
They were well reviewed by industry experts and cheaper than others that offered similar functionality.Response from 8X8
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Replied 05/01/2022
Abdou
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3
4
Reviewed on 02/08/2024
My 8x8 experience
Good experience so far. The system is easy to use and adding users takes just a few minutes to complete
Pros
The system is very stable, has all the features that you want for communication. It's also very easy to configure and to use
Cons
I would say the price that I found pricey. Also when you call for assistance, the customer service seems not to be very well trained on how to better support
Alternatives Considered
Five9Reasons for Choosing 8x8 Work
8x8 integration with teams and easy to useSwitched From
Cisco Unified Communications ManagerReasons for Switching to 8x8 Work
easy to use and integration with Microsoft teamsResponse from 8X8
Hi Abdou, we appreciate you leaving up feedback. We take on board your comments about contacting support, your feedback is useful to help us improve. It's great that you find 8x8 easy to use.
Replied 08/08/2024
Joseph
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Monthly for 1+ year
-
Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
2
3
Reviewed on 30/08/2024
8 X 8 work experience
We are no longer using them, due to the fact of not great support
Pros
It was a pleasure when they had better staff
Cons
Long hold time on calls looking for support
Branden
- Industry: Packaging & Containers
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3
5
Reviewed on 14/09/2024
Positive Experience with 8x8
It has been a very positive experience with administration and also with most of the users-
Pros
The ease of which to configure the system and users- It is so much easier to configure than a typical phone system-
Cons
There are sometimes some connection problems if the internet is running slow-
Alternatives Considered
Vonage Business CommunicationsReasons for Choosing 8x8 Work
Cost and the ease of which to manage and configure users-Switched From
Cisco JabberReasons for Switching to 8x8 Work
The call quality was very poor when we did a trial with Vonage-
Thomas
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 02/08/2024
No-Nonsense VOIP
It was the first VOIP system I deployed and it was rather striaghtforward.
Pros
Provides a simple interface for IM, SMS, and phone calls
Cons
The deployment of the application is different for shared workstations and designated workstations
Alternatives Considered
Microsoft TeamsReasons for Choosing 8x8 Work
Our phone came from our security vendor and we switched security vendorsSwitched From
Verizon ConnectReasons for Switching to 8x8 Work
Microsoft did not answer our sales inquiryResponse from 8X8
Hi Thomas, It's great to hear you have found your experience with 8x8 straightforward and easy to use. We appreciate your feedback.
Replied 08/08/2024
