Shopify Plus

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews

About Shopify Plus

Shopify Plus is a cloud-based eCommerce platform, which enables large retailers to process international orders and handle high-volume traffic of visitors. Features include customer segmentation, loyalty points, inventory management, multi-currency, analytics and secure payment processing. The application allows merchants to create custom online stores and personalize product catalog for shoppers based on purchase history and behavior. Businesses can promote products across multiple marketplaces and social platforms and automate the wholesale process for B2B clients by creating private online stores and custom price lists. Shopify Plus also helps marketers schedule promotions, apply discounts to specific items, design campaign themes and view top-selling products, total orders, and total sales in real-time through Launchpad. Shopify Plus enables retailers to monitor stock levels, optimize inventory, offer personalized deals to customers and process cancellation for high-risk or fraudulent orders. It is available on monthly subscription and support is provided via documentation and discussion forum.
Shopify Plus Software - Shopify Plus product management
Shopify Plus Software - Shopify Plus dashboard
Shopify Plus Software - Shopify Plus admin page
Shopify Plus Software - Shopify Plus product management - thumbnail
Shopify Plus Software - Shopify Plus dashboard - thumbnail
Shopify Plus Software - Shopify Plus admin page - thumbnail

Shopify Plus pricing

Shopify Plus does not have a free version but does offer a free trial. Shopify Plus paid version starts at US$2,000.00/month.

Starting Price:
US$2,000.00/month
Free Version:
No
Free trial:
Yes

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Shopify Plus Reviews for UK Users

Feature rating

Value for Money
4.4
Functionality
4.6
Ease of Use
4.7
Customer Support
4.6
5 reviews of 106 View all reviews
Eric
Eric
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 24/06/2023

Several advantages for businesses looking to scale and expand

When thinking about Shopify Plus, it's critical to assess the unique needs, finances, and resources of your company. Even though it has many advantages for growing firms, it might not always be the best option. Make an informed selection by carefully analyzing your demands and weighing the advantages and downsides.

Pros

Scalability, a range of advanced features, Dedicated Support, Security and Reliability- It's important to note that Shopify Plus is primarily geared towards larger businesses with more complex needs and higher transaction volumes.

Cons

A higher price, Customization Limitations, Limited Ownership, Dependency on Third-Party Apps

Penny
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/05/2024

Shopify Plus - overall the best choice

Overall it's very good. One thing they really need is a better inventory control experience. It's very limited and clunky.

Pros

It's easy to plug in apps to customize your site functionality and user experience.

Cons

Shopify no longer refunds fees when an order is cancelled or refunded. This is a huge cost to vendors. In general support is good but sometimes it takes a little back an forth to get a solution.

Alternatives Considered

BigCommerce

Reasons for Choosing Shopify Plus

Needed more flexibility and ability to update the site content and experience.

Reasons for Switching to Shopify Plus

Better overall features. I don't remember specifically because it's been a few years.
Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 04/03/2021

A quick start platform that is easy to outgrow

Shopify is not transparent about up times and site outages. The platform also has issues with basic data and calculations. I've noticed that our conversion rate is often off by a significant amount. When I talked with their support team about this, I was told that they would submit a ticket.

Pros

It's quick and easy to setup a Shopify+ store

Cons

It's quick to setup but a number of the advanced feature needed for modern Ecommerce are bolt on point solutions that vary greatly in quality and manageability.

Anwar
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/11/2024

Shopify Plus Review

Great overall experience using Plus, lots of customisation options, and various Themes to choose from, there are also great audience tools to gather user data and then use this in advertising campaigns. plus the lower transaction fees are fab

Pros

Shopify Plus is great if you receive a lot of monthly sales and orders/traffic. there are a host of customisation tools available to use, its also very easy to navigate

Cons

Shopify Plus has limited payment and shipping gateways available

Verified Reviewer
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 24/06/2024

No reason to not start with Shopify

I think it's the only and best way to get started with eCommerce business, with the number of options for the price.
Sometimes I make mistakes with software and it takes me a lot of time to switch to better solutions, but with Shopify I think it's a good investment of time into building a shop with them.

Pros

I love how you get hundreds of features for really low price and I see no competition to that.
Recently Shopify added even more value with AI. It speeds a lot of things, I can quickly fill different fields, email automations, product pages with it and with no additional cost.
Also they are expanding with e-mail automation and I don't have to use 3rd party software for e-mails anymore, which saves me even more money.

Cons

The only thing I disliked so far is that as a new user to the platform you can get overwhelmed with features and it would be really useful to hide some or have some kind of clickthrough on-site tutorials.
Sometimes they also make changes to the interface and it can be confusing what happened, but I guess it depends how often you use the software to learn what is what.

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