--- description: Review of ScreenConnect Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ScreenConnect | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Privileged Access Management Software](/directory/4241/privileged-access-management/software) > [ScreenConnect](/software/390169/ScreenConnect) # ScreenConnect Canonical: https://www.softwareadvice.co.uk/software/390169/ScreenConnect Page: 1 / 77\ Next: [Next page](https://www.softwareadvice.co.uk/software/390169/ScreenConnect?page=2) > ScreenConnect is a cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for technicians and customers, enabling them to receive solutions without phone or chat sessions. The solution's remote support allows users to remotely view and control devices, servers or workstations. Users can create and manage sessions from a customizable and brandable centralized control panel. With ScreenConnect's remote access, users can gain access to and control unattended servers or computers. This model helps users install and upgrade customer computers without requiring manually enabled connections. ScreenConnect's remote meeting and presentation feature allows users to share their screen with one or more individuals. Users can collaborate with team members, provide project updates, conduct training sessions and make presentations. ScreenConnect allows the presenter to share their screen with the audience. It offers a mobile application for iOS and Android devices. ScreenConnect is available on an annual subscription basis that includes support via phone. > > Verdict: Rated **4.7/5** by 1895 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1895 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ConnectWise - **Location**: Tampa, US - **Founded**: 1982 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: ScreenConnect offers a free trial for new users, after which the software is available across three pricing tiers on monthly and annual subscriptions as follows: One: $29 per month (billed monthly), $24 per month (billed annually) Standard: $49 per month (billed monthly), $39 per month (billed annually) Premium: $59 per month (billed monthly), $49 per month (billed annually) Plans with unattended access agents start from $38 per month (billed monthly) and $30 per month (billed annually) for 25 agents. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Germany, Ireland, Luxembourg, Netherlands, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Access Management - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Annotations - Attendee Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customisable Branding - Customisable Reports - Dashboard - Data Import/Export - Data Security - Desktop Virtualisation - Diagnostic Tools ## Integrations (9 total) - Acronis Cyber Backup - ConnectWise Automate - ConnectWise PSA - ConnectWise RMM - Freshdesk - Microsoft Outlook - Passportal - SmileBack - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Privileged Access Management Software](https://www.softwareadvice.co.uk/directory/4241/privileged-access-management/software) ## Related Categories - [Privileged Access Management Software](https://www.softwareadvice.co.uk/directory/4241/privileged-access-management/software) - [Collaboration Software](https://www.softwareadvice.co.uk/directory/4138/collaboration/software) - [Online Meeting Software](https://www.softwareadvice.co.uk/directory/852/online-meeting/software) - [IT Ticketing Systems Software](https://www.softwareadvice.co.uk/directory/1630/it-ticketing/software) - [Meeting Software](https://www.softwareadvice.co.uk/directory/4303/meetings/software) ## Alternatives 1. [TeamViewer ONE](https://www.softwareadvice.co.uk/software/99131/teamviewer) — 4.6/5 (11620 reviews) 2. [Zoho Assist](https://www.softwareadvice.co.uk/software/392373/zoho-assist) — 4.7/5 (1374 reviews) 3. [AnyDesk](https://www.softwareadvice.co.uk/software/100985/anydesk) — 4.6/5 (1781 reviews) 4. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24046 reviews) 5. [Iperius Remote](https://www.softwareadvice.co.uk/software/261056/iperius-remote) — 4.3/5 (227 reviews) ## Reviews ### "ConnectWISE - A WISE Choice\!" — 5.0/5 > **Jimmy Dean** | *21 April 2025* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: I'm currently managing 30 endpoints with ConnectWise. It's very easy \& intuitive to use with a great interface \& plenty of details per device. > > **Cons**: It was tricky at first to remotely navigate endpoints with multiple monitors, but once I got the hang of it, I had no issues with managing devices. > > Very positive experience with this software. It's very stable and only requires a thin agent to install, after that, it's easy to connect \& provide quick efficient remote support. ----- ### "A product with minimal frustrations." — 5.0/5 > **Gianni** | *31 December 2024* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: Exemplary performance and stability of the software. The software also has very professionalised and responsive vendor support services providers. > > **Cons**: Pricing of the software is always a challenge. It keeps going up. > > ConnectWise ScreenConnect has provided us with instant connectivity to our remote devices and offered more integration options. ----- ### "Easy to use" — 5.0/5 > **Verified Reviewer** | *28 March 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Work great , fluid and full of features Love it > > **Cons**: Sometime it take client some time to come back online ----- ### "Robust access software any IT pro should have." — 5.0/5 > **nathan** | *24 September 2025* | Computer Networking | Recommendation rating: 9.0/10 > > **Pros**: Remote access is a breeze with this product. Whether you need to have it installed on a machine or simply need to provide direct support to end users. The ability to view all screens, deploy scripts, and transfer files is always a bonus. Directing users to the remote support page is easy with a quick link or a added as a clickable on your website. Installing access on machines is as easy as clicking a button. No need for all the extra stuff that comes with other RMM's. This has definitely taken our customer support to another level. > > **Cons**: Sometimes it can be a bit hard for older users to find and run downloads. Theres lots of pop ups the users have to accept before a connection is established. This is easily fixed with a little bit of walking through but can become a hassle when trying to assist those who are a little bit less tech savvy. > > Overall my experience with Screen Connect has been very positive. It is my go-to when I need to remotely manage devices. I love its robust capabilities, and the price is very competitive with other software's that don't have as many features. Customer support is unmatched as well and they are always willing to take care of any issues with the software itself. ----- ### "A great tool for our team" — 4.0/5 > **Verified Reviewer** | *10 June 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: ConnectWise ScreenConnect is highly reliable for us. Not only that, it’s fast, and makes remote support easy for our us as well as our customers. More importantly, it's super easy to deploy and roll out to all our clients’ devices. > > **Cons**: There are frequent updates, so our sys admin has to keep it up to date regularly and occasionally, there can be a bit of lag when connecting to Macs or when using high-resolution monitors. > > Overall, we're generally satisfied. It’s made managing remote support for our clients much easier and more efficient. The features and reliability are better than other tools we’ve used, and the backstage mode is a real standout. I’d definitely recommend it to other MSPs looking for a solid, professional remote support solution. ----- Page: 1 / 77\ Next: [Next page](https://www.softwareadvice.co.uk/software/390169/ScreenConnect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/390169/ScreenConnect) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data