About M1 ERP












M1 ERP pricing
M1 ERP does not have a free version and does not offer a free trial. M1 ERP paid version starts at US$5,000.00.
Alternatives to M1 ERP
M1 ERP Reviews for UK Users
Feature rating
- Industry: Building Materials
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
I love how easy the modules link with each other
Very happy. I'm glad I have been brought in a job that chose this software. Everyone that I've met and spoke with through tech support is helpful and personable.
Pros
The ability to drill down between modules is wonderful. I've never used a software that allowed this so seamlessly.
Cons
The lack of online inquiries through the internet from fellow users that might have experienced something that isn't typical to help others figure it out. This can be technical or a way to resolve a process issue.
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Transitioned from QuickBooks to E2 MFG
Having no prior first-hand experience with an ERP system myself, as a company we are overall very satisfied. The reduction in phone calls between offices throughout the day to gather bits of information, the elimination of duplicating work or "copy and pasting", the decrease in errors due to not having to transcribe information any longer are all very welcome improvements.
We hired an outside consultant to help with our implementation project. While this had its benefits at times, the real strides and progress came when we would occasionally bring in a ShopTech employee for the day to help with troubleshooting, brainstorming, and otherwise "head-scratchers". Once you've had a session with an on-site ShopTech consultant that you like, only schedule that consultant for every other session! That being said, all interaction we've had with ShopTech support & sales staff, prior to and post Go-Live, has been positive, but our consultant was just top-notch during every single call, email, and visit.
Pros
Improvement of inventory tracking coming from an Excel-based, manual process that'd grown to be quite cumbersome. MFG's capabilities eliminated many spreadsheets and many hours maintaining those spreadsheets.
Visibility throughout the organization of order status; pieces completed, what's in-process, what's already shipped, etc.
Searchable criteria in MFG is quite robust. Prior to MFG we were only able to search via customer part numbers, this left a lot to be desired. Now we can search based on many, many more variables.
Cons
The biggest hurdle/challenge in learning and implementing MFG was understanding a whole new terminology; allocations, transfers, material/job requirements, processing, etc. and how those functioned in MFG specifically. As well sometimes, certain terms are used interchangeably in certain places and this can lead to temporary confusion.
There are many ways to accomplish a single task. This flexibility is nice once you're used to the system but can be overwhelming in the beginning.
Reasons for Choosing M1 ERP
Needed greater/easier visibility of inventory and stock, and more capabilities when it came to order status and tracking.Switched From
QuickBooks EnterpriseReasons for Switching to M1 ERP
Cost effective. We didn't want to pay for a Rolls-Royce when all we really needed was a well made Chevrolet, or even a Cadillac.- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Poor Support
Our company has grown over the past 5 years, unfortunately our M1 support crew is never around when needed, we have to source and pay 3rd party support to keep our ERP working for us. We receive and pay our bills on time every month but no calls and emails get a response from ECI. We need to adjust our current ERP modules and suites to keep up with our growth and ECI is not giving us the attention we need.
Pros
User friendly and suites our manufacturing process
Cons
The customer service and the fact that we can not have an end-to-end solution discussion with anyone at ECI
Alternatives Considered
ProntoReasons for Switching to M1 ERP
It was proposed to us by our IT company at the time- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Excellent product and service
So far it has been great. The support team in particular are amazing and they go above and beyond to make sure that any issues we have are taken care of.
Pros
Helps immensely with organization and the customization options are excellent.
Cons
It does not allow for a user to have more than one order open at a time, which makes it difficult for multitasking or referencing a previous order. This is one feature that we greatly miss from Job Boss. Also, the training provided could have been better, there was a lot of situations that the training did not cover and we had to learn on our own.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
E2 First 6 months of use Survey
Overall we enjoy the product, it has helped us reach a new company milestone and will continue to help us into the next company leaps in the future.
Pros
The Manufacturing organizational aspect of the software is great! Helps keep the manufacturing workflow running smoothly without much intervention from administrative staff.
Once the software is learned, it is a pretty intuitive and easy to use product.
Cons
Ability to modify standard document layout should be included in the software and should not be an add-in. Especially working from a French/English Province we need the ability legally to have 2 languages shown on the documents but shouldn't have to pay for it.
It would also be useful to have a basic functioning walkthrough tutorial for when you first start up E2.