---
description: Review of VIP Utility Billing Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: VIP Utility Billing | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/4542/utility-billing/software) > [VIP Utility Billing](/software/389483/software-solutions-utility-billing)

# VIP Utility Billing

Canonical: https://www.softwareadvice.co.uk/software/389483/software-solutions-utility-billing

> Software Solutions’ Utility Billing software is flexible enough to handle even the most complex bill calculations and rate structures. It provides general and specific viewing capabilities on accounts and bills associated with a single customer or landlord.
It's software is cloud-based and secure. Users can manage all utility billing and collection needs: electronic workflows, meter reading interfaces, mobile work orders, Geographic Information Systems (GIS), account management, deposit tracking, secure billing, etc. The integrated VIP Web Portal allows customers to see and pay their bills online. This software comes with best-in-class customer service that helps with training and implementation. 

Expectations and Capabilities:
• Provides a user-friendly experience
• PCI compliant
• Customers manage their accounts via online bill presentation, e-mail bill notices, web payment, and email/text notifications
• View all information to assist a customer from a single menu selection
• Easily filtered grids to customize data display and output to other applications such as Excel and Word
• Processing of deposits is configurable to meet your individual deposit’s policies
• Automatic application of deposits to final bills
• Automated refund process
• View and report on all the accounts (active and inactive) related to a customer
• Link a single customer to multiple billing locations
• Unlimited comments that follow a person as they move
• Flexible, unlimited metered and flat-rate services
• Ability to set up services to automatically bill according to a pre-set frequency
• Review hi/low bills quickly and easily using intelligent data grids
• Use drill-down functionality to view the entire billing history, rate history, and more
• Schedule rate changes to automatically take effect in the future
• Secure billing adjustments using the approval workflow
• Electric Budget Billing
• Flexible payment plans for one or multiple bills
• Push your work orders to the field quickly and efficiently
• Leverage ESRI Workforce to get work orders on mobile devices
• Eliminate double data entry
• Place alerts on accounts
• Customized bill comments for individual accounts
• View and report on all the accounts (active and inactive) related to a landlord
• Use for billing/tracking any non-utility services/charges
• Integrated with a variety of metering systems
• Track meter installations, testing, and repairs
• Easily customized printed work orders.
• Provide faster service delivery with VIP Mobile
• Work Orders which allows you to initiate work orders in the office or in the field
• Experienced Utility Billing professionals to assist you with office policies or procedures
• Track the testing and certification of backflow devices
• Generates letters notifying customers of certification requirements
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Software Solutions
- **Founded**: 1978

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ACH Payment Processing
- Accounting
- Activity Dashboard
- Automatic Backup
- Billing & Invoicing
- Commenting/Notes
- Contact Database
- Customer Management
- Customisable Templates
- Document Management
- Electronic Payments
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Historical Reporting
- Meter Data Management
- Metered Billing
- Mobile Access
- Non-Metered Billing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Utility Billing Software](https://www.softwareadvice.co.uk/directory/4542/utility-billing/software)

## Alternatives

1. [Submeter Billing](https://www.softwareadvice.co.uk/software/194506/submeter-billing) — 4.6/5 (54 reviews)
2. [Heartland Payments+](https://www.softwareadvice.co.uk/software/438858/heartland-payment-system) — 4.3/5 (132 reviews)
3. [ExpenseLogic](https://www.softwareadvice.co.uk/software/456026/ExpenseLogic) — 4.8/5 (31 reviews)
4. [Rural Billing](https://www.softwareadvice.co.uk/software/55710/rural-billing) — 4.9/5 (58 reviews)
5. [Zego](https://www.softwareadvice.co.uk/software/239716/zego) — 4.5/5 (81 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/389483/software-solutions-utility-billing)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/utility-billing/software-solutions-utility-billing-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/389483/software-solutions-utility-billing> |
| en-GB | <https://www.softwareadvice.co.uk/software/389483/software-solutions-utility-billing> |
| en-IE | <https://www.softwareadvice.ie/software/389483/software-solutions-utility-billing> |
| en-NZ | <https://www.softwareadvice.co.nz/software/389483/software-solutions-utility-billing> |

-----

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