About Spruce

Spruce software provides advanced point-of-sale and business management solutions for lumberyards, hardware stores, and building materials suppliers. This industry-specific software has helped operations improve productivity, control costs, increase profitability, and remain competitive for nearly 35 years. Spruce is cloud-based with an intuitive interface that is easy to use. Built with comprehensive document management functionality, all transactions are automatically linked. Plus, using a document scanner, you can attach packing lists, notes, tax forms, or virtually any Windows file. Stay informed on operations and make appropriate business decisions with integrated business intelligence and tailored analytic views. All reports have drill-down capability to see the details behind the data and you can export them to a Microsoft Excel or PDF file. Plus, optional alerts can proactively notify you of events that could impact your business. Spruce helps you manage your business and stay productive from anywhere. With the Spruce AnyWare mobile app, employees can capture proof-of-delivery, submit orders, receive inventory, and more. Spruce ProLink is available in a browser or mobile app and allows customers to access their account information, make payments, and place orders online. Both products will make your business more efficient and customer-focused.
Spruce Software - Document Management
Spruce Software - General Ledger - Journal Entry
Spruce Software - Purchasing Vendor EDI
Spruce Software - Point of Sale
Spruce Software - Work Order Material List
Spruce Software - Payable - Billing Entry
Spruce video
Spruce Software - Document Management - thumbnail
Spruce Software - General Ledger - Journal Entry - thumbnail
Spruce Software - Purchasing Vendor EDI - thumbnail
Spruce Software - Point of Sale - thumbnail
Spruce Software - Work Order Material List - thumbnail

Spruce pricing

Spruce does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No

Alternatives to Spruce

RockSolid MAX

RockSolid MAX is an easy-to-use software solution that helps home and building supply retailers with outdated or manual... Learn more

NetSuite

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain... Learn more

Acumen

Acumen is a software solution designed for small, medium, and growing retailers. The integrated solution includes... Learn more
Odoo Point of Sale (POS) is part of Odoo’s integrated suite of business applications. The module is available both on... Learn more

Sage Intacct

Sage Intacct is a provider of cloud-based financial management and accounting software. Sage Intacct's software... Learn more

QuickBooks Desktop Enterprise

QuickBooks Enterprise is an accounting solution designed for SMBs across different industry verticals such as constructi... Learn more

Spruce Reviews for UK Users

Feature rating

Value for Money
3.1
Functionality
3.5
Ease of Use
3.4
Customer Support
2.9
5 reviews of 22 View all reviews
Kyle
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/01/2019

Very Satisfied

As with any software of this nature it is only as good as the information you put into it. If you do not input purchase orders correctly or receive the product correctly it will not keep your inventory correct or cost correct. The learning curve is not high but you do have to take the time to learn how to use the software and what the different functions will do. As with any software change or upgrade do your homework first and list out your expectations to see if the software you are looking at will meet those expectations.

Pros

Very user friendly. POS works well and is quick to get customer invoiced. The document management built into the software is very good and eliminates the need for paper files. Can easily tag external documents and scan into the software and tag to specific invoices, orders, quotes. Customer support has been great to deal with. They provide a good online help system with videos and documents to explain how to work with the software. There are lots of add on features if you need them. The implementation went very smooth when we switched over from the ECS PRO system we were on. The day we went live we were up and running that afternoon on the ECI Spruce system. The implementation team outlined a course of action over several months to get everything in place and tested before the actual go live date. The key to the success we had was in the planning done by Spruce and on us acting on there advice and getting the training and pre implementation check list done.

Cons

Crystal reports (optional add on) does take some time to get used to and is a little hard to use on initial setup. But overall it offers good reports.

Thomas
  • Industry: Building Materials
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
2
Customer Support
4

4
Reviewed on 01/07/2021

Review of Spruce at Cleveland Lumber

We have seen much greater control over our inventory, also we are able to monitor exceptions easier through reporting. Also, purchasing has been easier by being able to see our ordering history and usage on different products. Our daily balancing procedure has been simplified thanks to Spruce. While our staff has struggled some to adapt to the system most of this is due to their refusal to go to training.

Pros

As a manager I like the features that allow for reporting on data collected through the normal course of business such as product use by month. Also, the ability to price certain items based on a fixed margin based on current cost if selected. Lastly, while not a uncommon feature, I like to be able to send documents such as invoices via e-mail which our last system wouldn't do. We also like the Delivery feature that allows sales people to see the status of there delivery. There are many more, but these are just a few.

Cons

While probably not an issue at every business, our staff is a little older, less sophisticated and not very computer literate. It would be nice to have people that specialize in each segment of our business to come spend more time doing individual training to get them up to speed on their specific roll in the new system. It can be overwhelming for the implementation specialist to train everyone and also for those like myself to train everyone in rolls that I am not so familiar in such as Manufacturing.

Mike
  • Industry: Building Materials
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
1

1
Reviewed on 08/07/2022

Think Twice before purchasing.

The experience has been terrible. I wish I could contact someone from Spruce management. They don't give out that information.

Pros

The is Absolutely Nothing that I like about this software because of their customer and technical support.
It takes Days and Weeks to get a response and they usually do not resolve this issue.

Cons

ECI Spruce is not willing to make changes to improve their support issues.
Support issues should be resolved on a daily basis, not weeks to months.

Bonnie
  • Industry: Building Materials
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 14/04/2022

Getting Used to Spruce

I like Spruce in general. I think we would have had a better experience with our turnover from ECI to Spruce had the pandemic not hit and we had had trainers on site.....but we have made it!

Pros

I think that Spruce is easy to use once it is gotten used too. It is somewhat like our old system, with some defined differences. I love the ease of looking at customer's accounts. I love the posting of accounts payable invoices and paying the invoices.

Cons

There are little aspects about Spruce that are aggravating, like the re-receiving in purchasing seems to have extra steps that are un-necessary. The backing out of invoices and deposits seems to also be a little extra

LINDA
  • Industry: Building Materials
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/06/2021

Spuce is easy to setup, price competitive and use compared to other systems.

A very good experience.

Pros

The ease of generating and maintaining financials and being able to easily look up accounts payable and accounts receivable information needed at a moments notice.

Cons

It did not provide needed payroll. Statements are not easy to read for customers.

Related categories