---
description: Review of Pega Customer Decision Hub Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Pega Customer Decision Hub | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Pega Customer Decision Hub](/software/384544/pega-customer-decision-hub)

# Pega Customer Decision Hub

Canonical: https://www.softwareadvice.co.uk/software/384544/pega-customer-decision-hub

> Pega Customer Decision Hub is a decision automation solution that uses predictive analytics and machine learning to help business engage and profile existing and new customes. The system calculates propensity scores for every action in real time, then recommends the next best action based on the customers’ unique needs and the businesses goals.  Additionally, Pega provides real-time containers that leverage hundreds of predictive and adaptive models to evaluate the content options and provide the best treatment for the customer.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Pegasystems
- **Location**: Cambridge, US
- **Founded**: 1983

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Please contact Pega directly for pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Churn Management
- Communication Management
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Touchpoints
- Data Visualisation
- Feedback Management
- Interaction Tracking
- Multi-Channel Communication
- Performance Metrics
- Personalisation
- Predictive Analytics
- Recommendations
- Reporting/Analytics
- Survey/Poll Management

## Integrations (8 total)

- ABBYY FlexiCapture
- Amazon S3
- Apache Kafka
- Avaya Enterprise Cloud
- Celonis
- Docker
- Docusign
- h2o

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Customer Data Platforms (CDP)](https://www.softwareadvice.co.uk/directory/4718/customer-data-platform/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)
- [Customer Journey Mapping Tools](https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software)

## Alternatives

1. [Pipedrive](https://www.softwareadvice.co.uk/software/321306/pipedrive) — 4.5/5 (3042 reviews)
2. [Delighted](https://www.softwareadvice.co.uk/software/166708/delighted) — 4.8/5 (57 reviews)
3. [Involve.me](https://www.softwareadvice.co.uk/software/175327/involve-me) — 4.4/5 (67 reviews)
4. [EngagePackage](https://www.softwareadvice.co.uk/software/439462/engagepackage) (0 reviews)
5. [Froged](https://www.softwareadvice.co.uk/software/180817/froged) — 4.5/5 (56 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/384544/pega-customer-decision-hub)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-communications-mngt/pega-customer-decision-hub-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/384544/pega-customer-decision-hub> |
| en-GB | <https://www.softwareadvice.co.uk/software/384544/pega-customer-decision-hub> |
| en-IE | <https://www.softwareadvice.ie/software/384544/pega-customer-decision-hub> |
| en-NZ | <https://www.softwareadvice.co.nz/software/384544/pega-customer-decision-hub> |

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