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About Caterease
Caterease Software is the most popular catering and event planning application available with over 50,000 users worldwide. Because of its flexible design and optional packages, Caterease is the perfect solution for event management businesses of any size.
Our wizard-driven data-entry tools take the effort out of booking events and entering other information – helping you avoid wasteful repetitive typing and costly mistakes. Create detailed parties in moments – complete with comprehensive menus, optional staff lists, ingredients or equipment packing lists and all other important details. Or let your customers book their own events with our powerful online ordering platform.
Preserve your company’s unique branding by creating custom event print layouts, or choose one of our professionally designed templates for a quick and polished look. Build custom email templates that automatically merge information pertaining to a client or a party and automatically attach any number of prints or other files.
Collect payments instantly with our powerful HPay Payment Processing platform, backed by leading financial institutions such as JP Morgan Chase or Worldpay by FIS. Store tokens of credit cards on file for multiple payment processing, or send payment links to customers to allow them to enter card or ACH electronic fund transfer information.
Review and track information using handy, familiar calendar tools as well as flexible reports and customizable queries. Any details about your business can be analyzed easily and instantly – with results prints as custom reports or exported in a variety of formats.
Get all the assistance you need from our knowledgeable, US-based support and training teams – including free onboarding classes for new users as well as ongoing training options for existing clients. Free support and free updates are provided as part of your software subscription.
Take the work and the worry out of your busy workday with the most powerful catering and event planning program available. Discover automation made easy with Caterease Software.
Caterease pricing
Caterease does not have a free version but does offer a free trial. Caterease paid version starts at US$99.00/month.
Starting Price:
US$99.00/month
Free Version:
No
Free trial:
Yes
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Caterease Reviews for UK Users
Feature rating
5 reviews of 103
View all reviews
Tera
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 24/07/2017
I would recommend Caterease to any catering company
Pros
We use Caterease in over 20 of our accounts and it has been a great relationship from Mark in the sales department to Theo and the other tech support crew in the tech support department. The program itself offers all the tools we need to build proposals, beo's, contracts, invoices, etc. It helps us manage our financial viability with the reporting tools it offers as well as prospecting new clients. Caterease offers ongoing training and new tips to help maximize the program to its fullest potential. I would recommend Caterease to any company offering catering services from an off-site caterer to any on site facility.
Cons
We haven't found anything that we don't like. It does everything we've wanted it to do as far as a software is concerned.
David
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 23/08/2019
Caterease Is Aptly Named
Pros
It is very intuitive, and once you put in the pertinent data, you can create many different and useful documents. Also the reporting options are outstanding.
Cons
I can't think of anything, it really does satisfy all of our needs.
Alternatives Considered
Amadeus Sales & Event ManagementReasons for Switching to Caterease
It was a superior product
Verified Reviewer
- Industry: Events Services
- Used Daily for 6-12 months
-
Review Source
Value for Money
1
Features
5
Ease of Use
2
Customer Support
3
2
Reviewed on 02/05/2018
Great Concept but Very Buggy. Slow customer service.
If it was operational 100% there be many but every week there something going wrong
Pros
The concept is great tool for caterers, though you have to pay for every add on
When its operational - i love it
Cons
- Very over priced!!!
- Forever having issues with the program not working. I lose too much time having to followup with customer service to fix issues.
- Is hosted on a 3rd party platform and its forcing a new download access everytime. this make it slow as.. Other CRMs have been smoother operationally.
- You have to pay for every addon... completely stupid idea and makes for costly program. the Web forms are hosted on a separate website which means you cannot customise without using customer service.
- every update seems to create more issues
- its slow in operation to change to different screens
- it doesnt communicate with zapier so creating external forms or merging data is all manual
Response from Caterease
While we're glad you love the program features and concept, we¿re sorry to hear you've had problems. Please know we¿re extremely focused on the performance of our program, and developers work tirelessly to shave precious seconds off of features and ensure a positive experience for every user. Unfortunately, with variables such as internet speed, hardware and more it can be necessary for our team to work with you to troubleshoot your environment.
I realize you are a relatively new user, but I want to encourage you to not accept anything less than exceptional performance, and not assume that any slowdown is the norm for our program. Please contact our support team and we will do we all we can to bring your program's performance up to par with our thousands of other satisfied users.
Regarding price, please know our program has a huge list of features no other software offers, all for no extra price, and advanced modules with unique additional functionality are all purely optional.
Replied 07/05/2018
Maxwell
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0
5
Reviewed on 19/10/2023
Caterease in College Food Service
Caterease has been worthwhile for our business, as it has streamlined our catering department. It is the bedrock of our operation, and I cannot imagine what our department would do without this software. It's a game-changer.
Pros
Caterease makes it so easy to communicate to our kitchen what is needed and separate items in the menu by cooks/salad/bakery workers. The order form that is populated is easy to read, and is consistent for everyone in our department to easily understand what is needed and who needs to do it.
Cons
Caterease could use an autosave feature, as well as the ability to recognize trends and offer changes to the user based on the trends.
Verified Reviewer
- Industry: Hospitality
- Used Daily for 2+ years
-
Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
3
4
Reviewed on 15/05/2018
Caterease is a very detailed software for catering facilities but not the most user friendly
A lot of events/venues to have access to the same information/database
Pros
The possibilities are endless (Creating kitchen prep list, cost, ordering, budgetting, creating BEO's, templates, financial possibilities)
Cons
The software is a little archaic and is not the most user friendly. A lot of the functionality would certainly be used more often if the software was easier to use. A lot of duplicate information has to be entered
Response from Caterease
Thank you for the kind words. We've just released a brand new, cutting-edge version of Caterease. Please call our offices so we can arrange training on it for you. We want you to feel fully comfortable with all facets of the software.
You will find that there is never "duplicate information" that needs to be entered into Caterease.
Again - thank you for your kind words.
Replied 16/05/2018
