--- description: Review of Apex Loyalty Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Apex Loyalty | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Sales Engagement Platform Software](/directory/4071/sales-engagement/software) > [Apex Loyalty](/software/384478/apex-loyalty) # Apex Loyalty Canonical: https://www.softwareadvice.co.uk/software/384478/apex-loyalty Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/384478/apex-loyalty?page=2) > Apex Loyalty is a loyalty and engagement management software based on the Salesforce platform, which helps businesses connect with partners, distributors and retailers to manage sales. The cloud-based solution enables organizations to define custom sales targets and incentives for customers and run marketing campaigns. Features of Apex Loyalty include rewards management, gamification, customer segmentation, a drag-and-drop interface, analytics and more. The application allows employees to capture and store customer contact details in a centralized repository. Additionally, it comes with a reporting module, which lets supervisors generate custom reports and gain insights into customer’s behaviour and market trends. Apex Loyalty supports integration with various channel management and customer relationship management (CRM) systems. Pricing is available on request and support is extended via phone, email, documentation and other online measures. > > Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 6 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Apex Loyalty - **Location**: San Francisco, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: €4,990.00 - **Pricing model**: Per User - **Pricing Details**: Contact Apex Loyalty for pricing information. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria and 139 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Analytics - Behaviour Tracking - Bulk Ordering - CRM - CRM Integration - Campaign Analytics - Campaign Management - Campaign Planning - Catalog Management - Channel Analytics - Channel Management - Churn Management - Client Portal - Communication Management - Contact Database ## Integrations (1 total) - Salesforce Platform ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Sales Engagement Platform Software](https://www.softwareadvice.co.uk/directory/4071/sales-engagement/software) ## Related Categories - [Sales Engagement Platform Software](https://www.softwareadvice.co.uk/directory/4071/sales-engagement/software) - [Sales Enablement Software](https://www.softwareadvice.co.uk/directory/595/sales-enablement/software) - [Digital Experience Platforms (DXP)](https://www.softwareadvice.co.uk/directory/4428/dxp/software) - [Partner Management Software](https://www.softwareadvice.co.uk/directory/4473/partner-management/software) - [Mortgage CRM Software](https://www.softwareadvice.co.uk/directory/345/mortgage-crm/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 2. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 3. [Odoo](https://www.softwareadvice.co.uk/software/77019/odoo-pos) — 4.2/5 (1294 reviews) 4. [Agile CRM](https://www.softwareadvice.co.uk/software/6827/agile-crm) — 4.1/5 (524 reviews) 5. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (984 reviews) ## Reviews ### "Thank you APEX Team\!" — 5.0/5 > **Mirace Eda** | *30 March 2023* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: They are very good at Loyalty campaign mechanics, gift catalog management and salesforce platform usage. The customer relations of the APEX team, which is always helpful and solution-oriented, are always dynamic and positive. > > **Cons**: Communication in development agendas can be complex. In new demands, it is necessary to proceed by simplifying the subject as much as possible. > > I have been working with the apex team for 3.5 years. Extremely agile and solution oriented team. Customer experience, loyalty product experiences are extremely good. ----- ### "I believe this is one the most revolutionary channel loyalty software out there\!" — 5.0/5 > **Ezgi** | *7 March 2018* > > **Pros**: Apex Loyalty does solve most of your pain points such as communicating with your independent channels and collecting insights and turning them into brand advocates. With Apex Loyalty you can also reward your channels for their sales transactions. While doing that, Apex makes it fun for the channels to be engaged in your loyalty program. Apex Loyalty is also very scalable and can be used in any industry from manufacturing to services and FMCG industry. > > **Cons**: I can only speak about the challenges of starting a successful channel loyalty program mechanics. Figuring out the details of your loyalty program usually takes more time then you would think. ----- ### "Flexible and Easy Tool\!" — 5.0/5 > **Nisa Nur** | *4 April 2023* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: They have a very flexible tool and agile team, so it is very easy to work with them. It is very easy to take action and put the solution in place with them. > > **Cons**: Maybe there could be a hypercare process that we can make some additional developments during first a few months. ----- ### "Best tool to become loyalty Guru\!" — 5.0/5 > **Seckin** | *19 March 2018* | Tobacco | Recommendation rating: 10.0/10 > > **Pros**: It has lots of features to manage and engage your customers. Cluster based activities enables you to offer differentiated activities to your customers depending on your needs. User friendly admin panel is one of the key benefits. Seems like developed with lots of learnings; you have what you need to start your CRM without much effort. > > **Cons**: Surprisingly, there is nothing to complain about the software. All you need is to try and see how useful it is. ----- ### "Rewarding Becomes Easy" — 5.0/5 > **Burak** | *8 January 2021* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Used by such big companies, although can be used by small companies too as it has the easiest way to rewarding employees. Furthermore, not only employees but also partners. Also being cloud based and having an app are the greatest features. > > **Cons**: Reporting and some templates should have been customizable, or this needs to be given for users in future updates. > > Customer service is great, helping and solving problems fast. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/384478/apex-loyalty?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/384478/apex-loyalty) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data