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description: Review of Apizee Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Apizee | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Apizee

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> A visual aid platform called Apizee enables field users to communicate in real time with distant agents or specialists during inspections, assessments, diagnostics, and support procedures. Real-time video feeds from a smartphone, tablet, linked device, or external device are shared by field users with the expert.

Experts can freeze, zoom, and share drawings while taking quick screenshots. Inspection reports are complemented by recorded media.
> 
> Verdict: Rated **4.8/5** by 18 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 18 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Apizee
- **Founded**: 2013

## Commercial Context

- **Starting Price**: €50.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Italian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Audio/Video Conferencing
- Automated Routing
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Conferencing
- Contact Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Data Import/Export

## Integrations (5 total)

- Diabolocom
- Eloquant
- Kiamo
- ServiceNow
- Talkdesk

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)
- [Cloud Communication Platform](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software)
- [Screen Sharing Software](https://www.softwareadvice.co.uk/directory/4402/screen-sharing/software)
- [Meeting Software](https://www.softwareadvice.co.uk/directory/4303/meetings/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (881 reviews)
2. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1786 reviews)
3. [Nextiva](https://www.softwareadvice.co.uk/software/2683/nextiva-business-voip) — 4.6/5 (919 reviews)
4. [CallHippo](https://www.softwareadvice.co.uk/software/80310/callhippo) — 4.4/5 (687 reviews)
5. [Webex Suite](https://www.softwareadvice.co.uk/software/430596/webex) — 4.4/5 (7404 reviews)

## Reviews

### "Utilisation Apizee" — 5.0/5

> **Christian** | *5 February 2024* | Machinery | Recommendation rating: 9.0/10
> 
> **Pros**: Les fonctionnalités de pointage et de prise de photos
> 
> **Cons**: Les latences dus au réseau téléphonique.

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### "Diagnostiquer plus vite, intervenir plus juste \!" — 5.0/5

> **Katia** | *29 June 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Simplicité d'utilisation, diagnostics plus précis, gain de temps, réduction des déplacements, satisfaction locataire, accompagnement de l'équipe APIZEE
> 
> **Cons**: Dépendance à la qualité du réseau, nécessité de posséder un smartphone pour le locataire et d'accepter la vidéo
> 
> Apizee est une solution qui facilite réellement notre quotidien. Elle nous permet de mieux comprendre les situations rencontrées par nos locataires grâce à la visualisation en direct de leurs problématiques. Cela nous aide à être plus réactifs, à anticiper certaines interventions et à apporter des réponses rapides et adaptées.
L'outil représente également un véritable avantage environnemental en limitant les déplacements inutiles. C'est aussi un gain de temps appréciable pour nos locataires, notamment pour la transmission de documents administratifs.
Nous apprécions particulièrement la qualité de l'accompagnement proposé par les équipes Apizee. Nos interlocuteurs sont à l'écoute, disponibles. Nous organisons même de petits challenges en partenariat avec eux, ce qui contribue à renforcer la collaboration.
Nous ne relevons pas d'inconvénient particulier à ce jour. La solution répond pleinement à nos besoins et s'intègre efficacement dans notre organisation.

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### "Simple et fiable \!" — 5.0/5

> **Jerome** | *26 January 2026* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: Grande facilité d'utilisation pour notre métreur et notre client. Il n'est pas nécessaire de faire d'installation sur le smartphone du client. L'équipe Apizee nous a accompagné des tests à l'intégration finale.
> 
> **Cons**: Aucun problème d'utilisation ne nous a été remontés. Il manque peut être une fonction de prise de mesures par vidéo.
> 
> Apizee nous sert à réaliser des chiffrages de travaux à distance, pour nos clients particuliers et nos bénéficiaires d'assurance.

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### "Solution performante à forte valeur ajoutée" — 5.0/5

> **Aurore** | *21 April 2026* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Nos conseillers ainsi que nos clients apprécient la rapidité et l'efficacité de la solution. Elle aide au diagnostic des problématiques de nos clients, accélère la résolution et peut éviter les déplacements de nos techniciens au domicile.
> 
> **Cons**: La gestion des rôles et droits utilisateurs pourrait gagner en flexibilité pour répondre à notre usage à grande échelle.
> 
> La solution mise à disposition par Apizee, apporte une réelle valeur ajoutée sur notre activité Technique fixe.

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### "Apizee : une proximité augmentée" — 5.0/5

> **Verified Reviewer** | *22 September 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Facilité d'utilisation par les collaborateurs 
Diagnostic technique plus précis = gain de temps pour la prise en charge = satisfaction locataire améliorée
L'utilisation de cet outil permet d'éviter certains déplacements = plus de disponibilité pour les collaborateurs
> 
> **Cons**: RAS - nous n'avons pas rencontré d'inconvénient à ce jour dans notre utilisation quotidienne à partir du moment où nos interlocuteurs ont du réseau.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/383984/apizee)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cloud-communication/apizee-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/383984/apizee> |
| en-GB | <https://www.softwareadvice.co.uk/software/383984/apizee> |
| en-IE | <https://www.softwareadvice.ie/software/383984/apizee> |
| en-NZ | <https://www.softwareadvice.co.nz/software/383984/apizee> |

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