---
description: Review of chatlyn Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: chatlyn | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [chatlyn](/software/383541/chatlyn)

# chatlyn

Canonical: https://www.softwareadvice.co.uk/software/383541/chatlyn

> Chatlyn is the ultimate communication and messaging platform for businesses. The solution is designed to streamline communication, automate marketing, and improve revenue growth for any business.

Key Features of Chatlyn include:
- Streamline communication with customers across multiple channels.
- Automate marketing to increase customer reach and revenue growth.
- Handle repetitive questions, freeing up your team to focus on important tasks.
- Improve customer experience with automated messaging and targeting features.
- GDPR compliant, ensuring data security and privacy.
- Personal support and an iOS and Android app for on-the-go assistance.
- Integrates with existing software solutions for streamlined customer communication.

With Chatlyn, businesses can easily communicate with customers across multiple channels, including WhatsApp, SMS, Telegram, Instagram, Facebook Messenger, and Email. The platform assigns messages to the appropriate team members in a ticketing system, ensuring that every customer inquiry is handled promptly and efficiently.

The platform allows businesses to send automated messages via popular messaging platforms, such as WhatsApp and SMS, with the goal of increasing customer reach and revenue growth. This can be a powerful tool for businesses to promote special offers, events, and other promotions to customers in a targeted and effective way. 

Chatlyn also aims to improve customer experience by making their journey smooth and pleasant. By using the platform's automated messaging and targeting features, businesses can offer complementary services, extend customer stays with discounts, and upsell to increase revenue. Chatlyn is a GDPR-compliant solution, ensuring that the server location and storage of customer data meet the latest standards.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Chatlyn

## Commercial Context

- **Starting Price**: €49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- CRM
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Email Management
- Feedback Management
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Multi-Language
- On-Demand Communications
- Personalisation
- Reporting & Statistics
- SMS Messaging
- Social Media Integration

## Integrations (7 total)

- Apaleo
- BookingSync
- Dialogflow
- Mews
- Salesforce Platform
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.co.uk/software/285733/whatsapp) — 4.7/5 (16319 reviews)
2. [Viber](https://www.softwareadvice.co.uk/software/146449/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.softwareadvice.co.uk/software/306855/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.softwareadvice.co.uk/software/146545/telegram) — 4.7/5 (6406 reviews)
5. [Sociocs](https://www.softwareadvice.co.uk/software/377457/sociocs) — 4.6/5 (118 reviews)

## Reviews

### "chatlyn makes Global Customer Communication Easy" — 5.0/5

> **Luís** | *2 October 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: The WhatsApp newsletters are a game-changer. With multi-language support, it’s easy to make sure every customer gets the message in their language. It’s simple to use, and personalization with placeholders, like adding names, makes a big difference in customer satisfaction. The omnichannel inbox also keeps everything in one place, which is super convenient.
> 
> **Cons**: There’s an initial investment of time needed to set up the system properly and get familiar with all the features. It takes some effort at the beginning, but the onboarding team makes it manageable, and once everything is in place, it’s smooth sailing.
> 
> The biggest problem chatlyn solved for us was managing communication with a global customer base. We have over 1600 tours, and keeping everything organized was a headache. chatlyn makes it easy to send personalized messages, automatically translated, which keeps our customers happy and informed. It also saves us time by automating a lot of our work, letting the team focus on improving our services. Overall, it’s been a huge help in boosting customer satisfaction and making our operations run smoother.

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### "Manages all your conversations online, in a way that you can trust and be proud of" — 5.0/5

> **Colm** | *9 August 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Overview of all our conversational online channels. It automatically responds to our clients. It does a great job of answering simple questions onnour behalf.
> 
> **Cons**: Nothing to complain about here. The tech does exactly what it says. The value far outweighs the price. I can't recommend them highly enough.
> 
> Highly professional and quick. eager to please and knowledgeable.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/383541/chatlyn)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-communications-mngt/chatlyn-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/383541/chatlyn> |
| en-GB | <https://www.softwareadvice.co.uk/software/383541/chatlyn> |
| en-IE | <https://www.softwareadvice.ie/software/383541/chatlyn> |
| en-NZ | <https://www.softwareadvice.co.nz/software/383541/chatlyn> |

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