--- description: Review of ClubExpress Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ClubExpress | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Association Management Software](/directory/447/association-management/software) > [ClubExpress](/software/383500/clubexpress) # ClubExpress Canonical: https://www.softwareadvice.co.uk/software/383500/clubexpress Page: 1 / 22\ Next: [Next page](https://www.softwareadvice.co.uk/software/383500/clubexpress?page=2) > ClubExpress is a comprehensive association management platform built for professional and trade associations that need powerful, integrated tools to manage members, operations, and engagement. It’s ideal for organizations with 25 to 25,000 members seeking a scalable solution that supports real-world complexity. ClubExpress combines front-office and back-office functionality into one secure, web-based system. Associations can manage their website, membership database, online joins and renewals, events, payments, committees, forums, document libraries, directories, and member benefits from a single platform. Event management is a key strength, supporting complex scenarios such as multi-day and multi-track events, multiple pricing tiers, and advanced configuration options. Unlike loosely connected software suites, ClubExpress offers deep integration across every module. With no advertising, full data ownership, and state-of-the-art security, ClubExpress provides associations with a professional, economical solution designed to support governance, engagement, and long-term growth. > > Verdict: Rated **4.2/5** by 515 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 515 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Lumaverse Technologies - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$0.42 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: ClubExpress offers a usage-based pricing model with monthly billing. Pricing depends on the number of members, starting at $0.42 per member per month for up to 200 members and decreasing for larger organizations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, Spain, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Management - Attendance Management - Attendance Tracking - Attendee Tracking - Automated Scheduling - Billing & Invoicing - CRM - Calendar Management - Chapter Management - Class Registration - Class Scheduling - Client Management - Client Portal - Committee Management - Communication Management ## Integrations (9 total) - Google Maps - Learning Stream - LinkedIn for Business - Meta for Business - QuickBooks Online - QuickBooks Online Advanced - Stripe - Twitter/X - accessiBe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Association Management Software](https://www.softwareadvice.co.uk/directory/447/association-management/software) ## Related Categories - [Volunteer Management Software](https://www.softwareadvice.co.uk/directory/416/volunteer-management-software/software) - [Website Builder Software](https://www.softwareadvice.co.uk/directory/4652/website-builder/software) - [Registration Software](https://www.softwareadvice.co.uk/directory/4145/registration/software) - [Club Management Software](https://www.softwareadvice.co.uk/directory/4660/club-management/software) - [Charity Software](https://www.softwareadvice.co.uk/directory/4280/nonprofit/software) ## Alternatives 1. 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Every piece of information that you enter into the Club Express windows grants you more authority and influence over your organization, whether it be a club, a league, or an interest group. It is similar to a massive relational database. > > **Cons**: There's a lot of bureaucracy that makes everything tough to use. We've had to fork over more money in places where we've run into the immovable barrier. The website's features are clumsy at best. > > To be really forthright, the assistance is adequate. If I have a problem, I can send them an email and have an answer or a solution within a few hours. There's a slight left brain/right brain shift in thinking required to modify the way things operate, but it's not too difficult once you get into the swing of things. ----- ### "ClubExpress does a great job for our Cycling club, however it’s a bit cumbersome to setup/configure." — 4.0/5 > **Jack** | *12 September 2022* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: ClubExpress is very easy for our members to use. The event calendar (our Ride Calendar) is intuitive and registering for Events (Rides) is very simple. The Membership Directory is fantastic as is the number of privacy options each member has to determine what information to make available on the Directory. The Communications options make it easy to communicate with the full membership, or any defined subset of the membership. Accepting payments is easy with a Merchant Account. There are numerous customizable system notifications that will alert users and administrators of important items such as registration for an event, event cancellation, payment receipt, payment due, etc. The system has robust support for membership options and membership renewals. Overall the feature set is very robust. > > **Cons**: The system is not the easiest to learn from an administrative standpoint. I’m a retired software professional and I found it very frustrating. I knew it could do what I wanted to do, but finding out how to do it was very cumbersome. The on-line help is not that helpful. However, the ClubExpress Support Team is fantastic. They are very responsive and helpful. I just felt I had to use the Support Function way too frequently during initial setup \& configuration. So, it’s a steep learning curve, but it’s not hard to maintain once you crest that curve. The other major issue for us is the complexity of the Event Creation/Maintenance function. We host over 500 rides per year meaning we create over 500 Events. We have a cadre of approx 50 ride leaders who create these events. I had to manually grant each of these individuals the necessary admin privileges to create calendar events and train them how to create events. There are way more options than we use on our events which makes it quite confusing for many. I would love to be able to hide 75% of the options on the event creation pages. > > ClubExpress has been a great improvement for our club for both our members and those of us who manage the club. It replaced two systems, one home grown, and one commercial and has reduced manual processing considerably. Our Website looks great and our Ride Calendar is so much easier for our members to navigate and use. In addition, the team at ClubExpress has been a joy to work with. They have been responsive and helpful in every interaction. ----- ### "The Challenge of Evolving with Technology Demands (UI/UX)" — 3.0/5 > **Rachael** | *25 January 2020* | Business Supplies & Equipment | Recommendation rating: 5.0/10 > > **Pros**: Your offering has the best value for the money. The customer support is wonderful, second to none. The constant attention to upgrades - and that you plan them ahead - shows incredible organization and constant dedication to your customers and to your product. The features are very robust. It shows that you are really listening closely to your customers' requests - perhaps better than any competitor out there - and responding to them\! I do believe that it is possible to offer robust features in a more simplified and intuitive way. The longevity of several staff members is very impressive, and their dedication to problem-solve with and remember their customers' specific needs and preferences is VERY impressive. I have felt that on several occasions. When asked if I'd recommend Club Express to others, I want it to be a 10 based on how outstanding you are for the reasons above. Yet, the feedback I receive from many of our members - and the amount of volunteers' time for the learning curve - makes it difficult to recommend it to other organizations' executives when they may not have the same level of volunteer support. Make your site more intuitive and efficient and I will gladly recommend you to everyone\! > > **Cons**: 1. Club Express focuses on developing a new function, rather than first on how the user can best experience it. I suggest greater ease and intuition (UI/UX) with feature development. E.g., when the new Events/Calendar functionalities rolled out 1-2 years ago, it greatly increased the complexity (and number of mouse clicks) to set up an event. More features are okay, but should be intuitive and efficient. 2. Your data organization is not conducive to simple, obvious changes. Good, intuitive design does not require the tiny-text prompts that I turn off, but have to do so in the site code. What should be simple changes are stuck behind the organization of how the database was structured. Get rid of the instruction prompts (obvious to modern-day computer users); do not let them affect Chapter Finder and other key functions. Information should be built separate from functionality. 3. More attractive, fully responsive template options 4. Mobile set-up (duplicative efforts) should not be needed and currently degrade for tablet 5. Give us more CSS control; place classes on div's, etc. so that our CSS can target them 6. Member registration MUST be simplified; I detailed a PPT of 20 ways to improve it and was shocked that none of the modifications were possible. 7. If you had a modern-looking, fluidly-flowing app that automatically input information from the website databases (directory and design), then you would rock our world and really step it up in many organizations' eyes. :-) > > I love them, but I also really understand their limitations. I refer not to just the technology limitations, but the mindset limitation. Each time I share (perhaps 100+ now) possible modifications to simplify processes, I get the response of a programmer, not of a designer and UI/UX thinker. In other words, I get the excuse as to why it IS and has to stay that way, rather than the "ah-hah\! Yes, we should figure that out." I recommend that, as a group of executives, you do a Mindset ReSet leadership retreat (which I do, btw). Your attention to professionalism, organization, and your customers is outstanding, and I would love for you, as a group, to be able to break through the often restrictive set-up that slows down design and user experience innovation. With much respect and gratitude, I wish you much prosperity in this New Year. ----- ### "A Club Express review from a non-profit perspective" — 5.0/5 > **Sally** | *19 January 2020* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The Club Express (CE) platform is intuitive, modular, adaptable and continually developing and growing. As a non-profit membership professional association, with only one employee, Executive Officer (EO), and a bunch of volunteers, the 7 level password feature has been incredibly useful in terms of organisational management; being able to assign members access to a single page and/or module etc spreads the work load and, in turn, creates space for the EO to focus on other matters such as developing strategic initiatives. As a single employee association, the exceptional Club Express support back-up affords extra support for our members as well as making the association less reliant on the tacit knowledge of a single person. In terms of creating our site, this was done by the EO with CE support - no developer expenses required:-) Our association has 26 thematic groups, which our members can join. The Sub Groups CE module has empowered the conveners of our thematic groups who can be administrators of their own groups. Among other benefits, this feature has streamlined communication between the conveners and their members and has also reduced the EO's administration time spent on thematic groups, again creating space for the EO to dedicate to other matters. Above all, the fact that CE are continuing developing their platform means that if it doesn't currently do something we want, we know that it will likely be doing it down the track. > > **Cons**: The Club Express default email address (where our newsletters and renewal reminders etc come from) was blocked by all university firewalls and some industry workplaces. This was not a CE issue per se but it was a hiccup we thought we'd covered by emailing all members ahead of the website transition asking them to white-list the address. It's a small thing but we'd prefer they weren't called Club Express\! We get why they have that name but it doesn't have the right tone for us as a professional association. At the end of the day, their platform proved too good to knock back just because of the company name\! > > The Club Express support during the trial \& building phase was second to none. The support we received meant that we had a seamless transition from our old site to our Club Express site, including the migration of all of our members. We only went live 3 months ago but we are confident that we will be with CE for years to come. ----- ### "Club Express Improves Club Management Experience" — 4.0/5 > **alan** | *17 January 2020* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: ClubExpress has many modules that helps organize our running club's organization. The membership module works flawlessly with little to no manual intervention required from administrators. The website generation tools make it easy to create new web pages to support club programs. Event creation and registration is valuable and versatile. Communication tools allow us to create surveys, polls, and email blasts to the membership. ClubExpress keep adding new capabilities like apps and text messaging to keep up with the current preferred methods of receiving notifications. Platform upgrades add new features and fix bugs to improve the user experience. The money management module works well with no issues. Above all, ClubExpress provides all these capabilities with the flexibility to tailor the privacy of content and its members. > > **Cons**: Some content generation can be difficult to wrangle with the supplied tools after a platform upgrade. Some module upgrades to address bugs and customer requests can be a challenge to get working. > > Club management on ClubExpress has made it easy to manage many aspects of the organization. The platform is stable with a robust set of tools to support the club's needs. Security and privacy is solid and trustworthy. ----- Page: 1 / 22\ Next: [Next page](https://www.softwareadvice.co.uk/software/383500/clubexpress?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/383500/clubexpress) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data