--- description: Review of Donorbox Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Donorbox | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Nonprofit CRM Software](/directory/4788/nonprofit-crm-software/software) > [Donorbox](/software/380685/donorbox) # Donorbox Canonical: https://www.softwareadvice.co.uk/software/380685/donorbox Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.co.uk/software/380685/donorbox?page=2) > Donorbox is a cloud-based fundraising and relationship management solution that caters to non-profit organizations and helps them to manage their fundraising activities and interactions with donors. Donorbox allows users to embed a popup widget on their website via built-in APIs, list pre-filled custom amounts with descriptions and accept monthly recurring donations from donors. The solution enables users to accept payments via cards, Apple Pay, bank transfers and PayPal through their website or a dedicated facebook page. Donorbox encrypts interactions with donors via industry-standard SSL and TLS encryption technologies. Credit card information is encrypted, tokenized and stored with the Stripe payment processor. It also offers users a donation goal meter and supports multiple languages and currencies. Additionally, Donorbox supports integration with various third-party applications such as Wordpress, Weebly, Squarespace, Salesforce Nonprofit Success Pack and more. Services are offered on a monthly subscription basis that includes support via FAQs and through an online knowledge base. > > Verdict: Rated **4.8/5** by 624 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 624 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Donorbox - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Donorbox charges platform fee of 1.5% for the month's donations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, Danish, Dutch, English, European Portuguese, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Traditional Chinese - **Available Countries**: Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, India, Ireland, Isle of Man and 20 more ## Features - ACH Payment Processing - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Contact Database - Contact Management - Contribution Tracking - Credit Card Processing - Customisable Branding - Customisable Forms - Customisable Reports - Customisable Templates - Customizable Fields ## Integrations (20 total) - ActiveCampaign - Bloomerang - FreshBooks - Google Analytics 360 - HubSpot CRM - Little Green Light - Mailchimp - Meta for Business - PayPal - Rock RMS - Salesforce Sales Cloud - Salesforce.org Nonprofit Cloud - Shopify - Squarespace - Stripe ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Nonprofit CRM Software](https://www.softwareadvice.co.uk/directory/4788/nonprofit-crm-software/software) ## Related Categories - [Nonprofit CRM Software](https://www.softwareadvice.co.uk/directory/4788/nonprofit-crm-software/software) - [Peer-to-Peer Fundraising Software](https://www.softwareadvice.co.uk/directory/3561/peer-to-peer-fundraising/software) - [Political Campaign Software](https://www.softwareadvice.co.uk/directory/4148/political-campaign/software) - [Donation Management Software](https://www.softwareadvice.co.uk/directory/418/crm-software/software) - [Charity Software](https://www.softwareadvice.co.uk/directory/4280/nonprofit/software) ## Alternatives 1. [Givebutter](https://www.softwareadvice.co.uk/software/380178/givebutter) — 4.8/5 (871 reviews) 2. [DonorPerfect](https://www.softwareadvice.co.uk/software/389956/donorperfect) — 4.5/5 (1384 reviews) 3. [Zeffy](https://www.softwareadvice.co.uk/software/190855/simplyk) — 4.8/5 (473 reviews) 4. [Bonterra Network for Good](https://www.softwareadvice.co.uk/software/19063/network-for-good) — 4.6/5 (936 reviews) 5. [Bloomerang](https://www.softwareadvice.co.uk/software/2973/bloomerang) — 4.7/5 (1287 reviews) ## Reviews ### "Happy With DonorBox" — 4.0/5 > **Adam** | *17 September 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: Extremely easy to set-up Campaigns and Donation pages in the back-end Easy connectivity to Stripe and ability to have multiple payment methods is a plus Support has been very responsive and easy to work with 60% of our donors cover platform fees, which saves our organization money > > **Cons**: Salesforce integration is very light-weight and doesn't function well with existing Contacts \& Accounts There have been some glitches re: some form codes not behaving correctly on the website (without any indication as to "why") Branding is limited to the main organization on the Account; you can't do conditional logos based on a different 501(c)(3) that's under our same umbrella > > We had to join DonorBox in a pinch, and it was very easy to set-up and use. It's been a very good platform for us. ----- ### "Seamless, Accessible, and Mission-Aligned" — 5.0/5 > **Jennifer** | *16 September 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I appreciated how intuitive and streamlined the site-building process was. The platform is free to start, which made it accessible during early development, and the transaction fees are refreshingly low compared to other fundraising tools. It’s a practical solution for mission-driven organizations working with limited budgets. > > **Cons**: There’s very little to critique, but one limitation is its reliance on external visibility—particularly through social media. Without an active presence or promotional strategy on platforms like Instagram, Facebook, or YouTube, it can be challenging to gain traction or drive meaningful engagement. The tool itself functions well, but its impact depends heavily on how well you amplify it beyond the platform. > > Overall Experience: My experience with Donorbox has been overwhelmingly positive. The platform offers a clean, intuitive interface that made it easy to set up fundraising tools without technical barriers. As a founder managing multiple federally aligned sanctuaries, I appreciated the low transaction fees and free entry point—especially during early development stages. Donorbox supports mission-driven work by staying affordable and functional, though its impact is best amplified through active social media engagement. Overall, it’s a reliable and accessible solution for organizations focused on healing, justice, and community care. ----- ### "Not for the little guy" — 3.0/5 > **Noelle** | *8 February 2026* | Education Management | Recommendation rating: 1.0/10 > > **Pros**: Easy to use. The platform is simple enough. Not confusing. It was ok. Nothing special. Nothing fantastic. It was good . > > **Cons**: It’s expensive. Most nonprofits have no money. People think donations are flowing for all. A lot of us don’t have it. > > It was decent. Wish it was geared toward new nonprofits more. Wish they made it simple to get a lending source that didn’t include using your social. It’s a nonprofit. Why should anyone have to put their personal info out there ----- ### "Solid, user-friendly fundraising platform for nonprofits" — 5.0/5 > **Mohamed** | *14 December 2025* | Religious Institutions | Recommendation rating: 9.0/10 > > **Pros**: Donorbox is very easy to set up and integrate with an existing website. The donation forms are clean, modern, and intuitive for donors. Recurring donations, campaign tracking, and donor management work well out of the box. I also appreciate the Stripe and PayPal integrations. Overall, it delivers exactly what we needed without unnecessary complexity > > **Cons**: Some advanced features are limited unless you move to higher tiers. Reporting is solid but could be more flexible for advanced analysis. > > Overall, Donorbox has been a very reliable and efficient fundraising tool for us. It allowed us to launch digital donation campaigns quickly and professionally, with minimal technical overhead. Donors find the process smooth, and from an administrative perspective it saves a lot of time. ----- ### "Streamlined Giving Made Easy" — 4.0/5 > **William** | *16 September 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Donorbox has been an excellent tool for my nonprofit. I really appreciate how easy it is to receive donations, whether one-time or recurring, and how smooth the process is for our supporters. Beyond that, the backend features have been a huge help—keeping track of donors, organizing giving history, and automatically generating donation receipts. These services save me time and make it simple to maintain strong communication with our supporters. Overall, Donorbox has made managing donations efficient and stress-free, and I’m grateful for how it helps us focus more on our mission. > > **Cons**: One area that could be improved is the fees associated with donations. A portion of each gift is taken out for processing, which can add up for a nonprofit like ours. In addition, the speed at which donations are processed and released—especially when working through payment partners like Stripe or PayPal—sometimes feels slower than expected. While I understand these costs and timelines are fairly standard across the industry, it would be a real benefit to see lower fees or quicker turnaround times for funds to reach our organization. > > Overall, Donorbox has been a great tool for our nonprofit. It makes receiving donations simple and provides excellent backend features like donor tracking and automated receipts. The main drawbacks are the processing fees and the slower release of funds through partners like Stripe or PayPal. Even so, it’s a reliable, effective platform that saves us time and helps us focus on our mission. ----- Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.co.uk/software/380685/donorbox?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/380685/donorbox) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data