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description: Review of Electric AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Electric AI | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Electric AI

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> Electric is revolutionizing business IT management. Electric offers businesses a 50% decrease in IT cost and uniform security across devices, apps, and networks, whether you're on-site or remote. Electric provides real-time IT help to 50,000 users and centralized IT administration to over 900 customers.&#10;&#10;Reduce the amount of time spent on onboarding chores from 8 to 7 minutes and help new team members succeed right away. Manage the functionality of your systems, networks, and software from a single spot. Electric can provide you with proactive ideas, so you won't have to go through it alone.&#10;&#10;Give your team access to the approximately 200 IT specialists who make up Electric's elite IT squadron. Less than 10 minutes passed before the first response. Time to start a massive project? Whether you're contemplating an office transfer or working on ISO certification, Electric is on it.
> 
> Verdict: Rated **3.7/5** by 23 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 23 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 3.6/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Electric
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: IT Hub: $25 per employee / month&#10;Custom IT Hub: Please contact Electric for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity Monitoring
- Alerts/Notifications
- Analytics
- Application Management
- Audit Management
- Automatic User/Device Recognition
- Backup and Recovery
- Billing & Invoicing
- CRM
- Compliance Management
- Customisable Branding
- Dashboard
- Data Management
- Deployment Management
- Device Management
- Diagnostic Tools
- Document Management
- Electronic Forms
- Electronic Signature

## Integrations (24 total)

- Adobe Advertising Cloud
- Adobe Analytics
- Asana
- Autodesk Forma
- Basecamp
- Box
- Camtasia
- Canva
- Cisco Meraki
- ClickUp
- Confluence
- Dashlane for Business
- Freshdesk
- Gmail
- Google Calendar

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Server Management Software](https://www.softwareadvice.co.uk/directory/4570/server-management/software)

## Related Categories

- [Server Management Software](https://www.softwareadvice.co.uk/directory/4570/server-management/software)
- [Network Management Software](https://www.softwareadvice.co.uk/directory/4735/network-management/software)
- [Service Desk Software](https://www.softwareadvice.co.uk/directory/4256/service-desk/software)
- [ITSM Tools](https://www.softwareadvice.co.uk/directory/4296/itsm/software)
- [Issue Tracking Software](https://www.softwareadvice.co.uk/directory/4318/issue-tracking/software)

## Alternatives

1. [Pulseway](https://www.softwareadvice.co.uk/software/36599/pulseway) — 4.7/5 (310 reviews)
2. [Iru](https://www.softwareadvice.co.uk/software/71745/Iru) — 4.9/5 (478 reviews)
3. [ManageEngine Applications Manager](https://www.softwareadvice.co.uk/software/359879/manageengine-applications-manager) — 4.6/5 (258 reviews)
4. [Atera](https://www.softwareadvice.co.uk/software/125932/atera) — 4.5/5 (446 reviews)
5. [N-central](https://www.softwareadvice.co.uk/software/161863/solarwinds-n-central) — 4.1/5 (195 reviews)

## Reviews

### "Great asset management tool." — 4.0/5

> **Sayma** | *1 October 2024* | Primary/Secondary Education | Recommendation rating: 7.0/10
> 
> **Pros**: Focusing on security is a pretty unique selling point. It has a good plan system and also uses Ai which reduces planning time.
> 
> **Cons**: It doesn't have many functions besides asset and employee/ user management.
> 
> For what it is, it's a nice add on to have. The asset management system is very easy to use.

-----

### "Impressive AI Automation with Fast Result" — 5.0/5

> **Keely** | *14 June 2025* | Civil Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Electric AI has significantly improved the speed and accuracy of our workflow. The automation tools are intuitive and have saved us countless hours on repetitive tasks. I was especially impressed with how quickly the platform adapts to different inputs and provides smart recommendations. Their customer support is also top-notch—responsive and knowledgeable.
> 
> **Cons**: While powerful, it took some time to fully understand and customize the features to fit our specific needs. The initial onboarding could benefit from a more hands-on walkthrough or tutorials.
> 
> Electric AI exceeded my expectations. Once we got past the initial learning curve, it became an essential part of our daily operations. I’d recommend it to anyone looking to streamline and scale their business using intelligent automation.

-----

### "Good for IT and employee onboarding/offboarding, not so good for security" — 3.0/5

> **Ajay** | *21 August 2025* | Computer Software | Recommendation rating: 4.0/10
> 
> **Pros**: It is a good tool for employee onboarding and offboarding. It helps ships laptops, get them back and set up accounts.
> 
> **Cons**: They are bundling a lot of different tools, which makes it harder to have a unified platform. They use a different tool for MDM, another one for EDR and our team now has to deal with many tools or ask them for help.
> 
> I have had mixed experience while dealing with devices, getting them unlocked when a user sends them back without properly cleaning them. In one case we lost the MDM account they were using and had to go to apple with receipts to get things fixed.

-----

### "It’s Electric\! The IT Savior" — 5.0/5

> **Celeste** | *9 April 2025* | Alternative Medicine | Recommendation rating: 9.0/10
> 
> **Pros**: Super easy way to fulfill all of your HR needs
> 
> **Cons**: From onboarding to activation, Electric simplifies IT

-----

### "Fast IT Support on Demand" — 4.0/5

> **Mrunmayee** | *20 December 2024* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Whenever our team had device issues, Electric AI resolved them quickly, saving us from downtime during busy periods.
> 
> **Cons**: Adding advanced customizations required assistance, but support was very responsive.
> 
> Electric AI is a reliable solution for managing IT needs with minimal disruption."

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/380630/electric-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/remote-support/electric-ai-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/380630/electric-ai> |
| en-GB | <https://www.softwareadvice.co.uk/software/380630/electric-ai> |
| en-IE | <https://www.softwareadvice.ie/software/380630/electric-ai> |
| en-NZ | <https://www.softwareadvice.co.nz/software/380630/electric-ai> |

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