--- description: Review of Platforce Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Platforce | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Online CRM Software](/directory/387/online-crm/software) > [Platforce](/software/380246/platforce) # Platforce Canonical: https://www.softwareadvice.co.uk/software/380246/platforce > The Platforce CRM is a cloud-based all-in-one Closed-Loop Marketing, Customer Relationship Management and eDetailing solution for pharmaceutical and life science companies to automate industry-specific business processes and improve customer engagement. The Platforce CRM is a full-fledged customer relationship management platform designed for creating a database of HCP contacts, organizations, marketing cycles and samples. The Platforce CRM system allows you to provide the marketing and sales activities in full: from the marketing cycle initiation through database creation, territory assigning, and calls carrying to KPI analysis. This platform includes a handy built-in planner to schedule medical representative activities; its parameters are configurable enough to meet your business requirements. Among other functions, Platforce CRM allows various calls performance, including remote calls, and statistics analysis after the call. > > Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 1 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Platforce ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English, German, Italian, Spanish, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Activity Tracking - Audience Targeting - Behavioural Analytics - Campaign Analytics - Campaign Management - Campaign Planning - Channel Management - Contact Database - Contact Management - Customer Activity Tracking - Customer Profiles - Customer Segmentation - Data Integration - Email Management - Email Marketing - Email Tracking - GDPR Compliance - Lead Management - Lead Qualification ## Support Options - Email/Help Desk - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Online CRM Software](https://www.softwareadvice.co.uk/directory/387/online-crm/software) ## Related Categories - [Online CRM Software](https://www.softwareadvice.co.uk/directory/387/online-crm/software) - [CRM Software](https://www.softwareadvice.co.uk/directory/4153/crm/software) - [Customer Data Platforms (CDP)](https://www.softwareadvice.co.uk/directory/4718/customer-data-platform/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.co.uk/software/216694/kylas) — 4.8/5 (573 reviews) 5. [Ploomes CRM](https://www.softwareadvice.co.uk/software/449937/Ploomes) — 4.9/5 (418 reviews) ## Reviews ### "Good CRM for pharma/biotech" — 5.0/5 > **Ada** | *28 December 2022* | Biotechnology | Recommendation rating: 9.0/10 > > **Pros**: Having the essential features for call recording for medical reps. Also was well equipped with Multi channel infrastructure. Able to send email, integrate whatsapp, conduct video calls without third party app. Showcasing edetailers. Able to display different languages. PowerBI dashboards built-in is also essential for managers and admins. Platforce is flexible with customization and cost effective > > **Cons**: user-friendliness could be further enhanced. The more traditional reps may struggle at the start. Customization of certain functions can be costly (though, let's be fair, way easier and much less costly than doing customization with OCE/Veeva). Implementation of new features requires the project owner to think through first, as tech team may be too tech. but common problem with almost all IT partners, not exclusive to Platforce > > Overall quite happy with it. Platforce does what it promises. Success of a CRM project is not dependent solely on software features. That's why, industry experience is important and for pharma, Platforce has some experience and know what to expect in this industry. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/380246/platforce) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data