--- description: Review of Elation Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Elation | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Certified EHR Software](/directory/350/onc-atcb-certified-emr-software/software) > [Elation](/software/3790/elation-emr) # Elation Canonical: https://www.softwareadvice.co.uk/software/3790/elation-emr Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/3790/elation-emr?page=2) > Elation Health is the most trusted technology platform for high-value primary care. Since 2010, the company has delivered clinical-first solutions — built on a collaborative EHR platform — that help practices start, grow, communicate, and succeed in delivering the highest-quality personalized care to patients. Elation Health supports primary care clinicians in upholding the craft of medicine while thriving in an evolving healthcare landscape. Simplify and modernize your billing. You can make smarter, data-driven, decisions for your practice without cumbersome analysis or hours of data reconciliation. Gain quick access to powerful charts, visuals and reports that are beautifully designed for ease of interpretation and use. Over 100 reports available upon implementation. > > Verdict: Rated **3.9/5** by 79 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 79 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.3/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Elation Health - **Location**: San Francisco, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Elation offers a variety of pricing options for insurance taking and enterprise solutions. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Bill Payment - Billing & Invoicing - Calendar Management - Calendar Sync - Care Summaries - Charting - Chat/Messaging - Claims Management - Claims Scrubbing - Client Portal - Clinic Interoperability - Clinical Notes ## Integrations (18 total) - AdvancedMD for Mental Health - Candid Health - DeepScribe - FlexScanMD - Fullscript - IntakeQ - PhraseExpander - PracticeSuite - RingRx - Spruce - Suki - Tebra - TextExpander - Updox - VaxCare ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Certified EHR Software](https://www.softwareadvice.co.uk/directory/350/onc-atcb-certified-emr-software/software) ## Related Categories - [Certified EHR Software](https://www.softwareadvice.co.uk/directory/350/onc-atcb-certified-emr-software/software) - [Family Practice Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/385/family-practice-software/software) - [Mac EMR & Medical Billing Software](https://www.softwareadvice.co.uk/directory/426/mac-emr/software) - [Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/8/electronic-medical-record-software/software) - [iPad EMR Software](https://www.softwareadvice.co.uk/directory/14/tablet-pc-emr-medical-software/software) ## Alternatives 1. [athenaOne](https://www.softwareadvice.co.uk/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) 2. [RXNT](https://www.softwareadvice.co.uk/software/26627/rxnt-emr) — 4.3/5 (495 reviews) 3. [AdvancedMD EHR](https://www.softwareadvice.co.uk/software/1018/advancedmd-advancedemr) — 3.6/5 (464 reviews) 4. [DrChrono](https://www.softwareadvice.co.uk/software/131146/drchronobillingservices) — 3.9/5 (489 reviews) 5. [CureMD](https://www.softwareadvice.co.uk/software/2195/curemd) — 3.6/5 (85 reviews) ## Reviews ### "Intuitive and a Huge Timesaver" — 5.0/5 > **Joy** | *28 July 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I love that I don't have to think about a chart layout while I am charting as the layout is already set up and you only need to fill in the boxes. It is very intuitive and the descriptors they use make sense. And everything is on one page\! What to look at a previous chart? You can have it open right next to the chart you're working on. Same with labs. You can write a referral right from the chart and send it straight away. Most user boxes in the chart can easily be dragged and rearranged. Everything is easy, logical, and intuitive and thus a huge timesaver. > > **Cons**: When you are typing in a box, you have to hit "shift + enter" to move down a line and not down to the next box. That's really the only trick. A con is that there is a little "x" in the bottom right of a box and if you accidently hit that, everything in the box is gone and there is no "ctrl Z' to get it back. You'll learn not to write long boxes because of this. Complaints about this have not resolved it. No Fullscript integration. > > I have used Epic and Cerbo. Epic was lots of screen changes to enter information. None of that in Elation. Cerbo is basically a blank canvas, overkill for most things, and a separate filing cabinet drawer for everything making finding anything difficult. By comparison, Elation is SO. EASY. Saves time, less aggravation, more complete charts. I am so happy I started with Elation as I have no intention of changing. ----- ### "Best patient charting and management" — 4.0/5 > **Jabet** | *21 August 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: I love how user-friendly Elation is. The charting process is streamlined, and I can easily navigate through patient records. The customizable templates and workflows have saved me so much time, allowing me to focus more on patient care. The customer support team is also super responsive and helpful. > > **Cons**: One thing I would like to see improved is the billing module. Sometimes, I have encountered minor glitches when generating claims, which can be frustrating. However, the support team has always been able to troubleshoot and resolve the issues quickly. > > My overall experience with Elation has been fantastic. The platform has significantly improved our clinic's workflow and efficiency. ----- ### "Don’t do it" — 1.0/5 > **Misty** | *4 August 2025* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Ease of learning to use, everything is on the main page for each chart, easy to navigate. Not much else > > **Cons**: Customer support, unable to speak with a person when you have an urgent need. Have stepped into the billing “world” and they absolutely shouldn’t have. > > Had to close my 3+ year old clinic because of their poor customer support, poor billing support, unable to get billing customer support from someone with enough knowledge and experience of the process and ended up losing my whole business because of them. ----- ### "Poor support, terrible customer Service" — 1.0/5 > **Neeraj** | *28 January 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Ease of use-but that only helps when it works\! It is very sluggish once your practice grows. Sometimes taking 20-30 seconds to load a pt chart > > **Cons**: TERRIBLE customer service, no follow-up, no response to support emails. It appears they are very understaffed based on response timed and I am very concerned they are going out of business. So i would be very cautious about starting with them at this juncture > > POOR support. No follow-up, no response to support emails I sent 17 days ago. I still have not even received an acknowledgement or response. It appears they are very understaffed based on response times ----- ### "10 year plus user." — 3.0/5 > **Thomas** | *5 May 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. I can teach a new provider the basics in minutes and send them out to see patients. The patient charts are laid out by date and time so you can either scroll or use the search function to find what you need. Usually the information you need is within 2 or 3 clicks. You don't have to scroll through or click through screen after screen to find what you need. I used one system where you had to click through 31 screens to get to the front patient page. With this system 1 or 2 clicks and you have the information you need. If you accidentally delete a note its easy to retrieve it. > > **Cons**: Terrible customer service. You are more likely to get the President of the USA on the phone before you can get someone separated from their keyboard and answer a phone or call you back. The help files (FAQ) are getting better but they are equally worthless. You can spend hours trying to find or fix a problem that could easily be fixed by a short phone call from a real person. I've been using the Elation Software over 10 years and they are simply not listening when we tell them they need to answer the phone. The scheduling module needs work. To change a patients appointment you have to physically delete it and reschedule in the new time. No drag and drop. You can't schedule repeat visits for patients but you can schedule repeat visits for staff meetings and such. All my patients are seen every month which means I have to schedule each patient manually every month. > > Though I think the customer service is terrible I still think this is the best medical software I've used. And I've used about a dozen of them. Would I buy the product again? Yes. Would I recommend it, Yes. Though if the price keeps climbing I may have to rethink my choice. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/3790/elation-emr?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/3790/elation-emr) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data