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Square Virtual Terminal
4.7
Overall rating
Reviews
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About Square Virtual Terminal
Square Virtual Terminal is a payment processing solution that helps businesses streamline processes related to transaction splitting, requesting payments, handling recurring payments, and more from within a unified platform. It allows staff members to issue receipts and share them with customers via email or text.
Square Virtual Terminal enables team members to key in credit or debit cards and maintain records for multiple payments types, such as cash, Square Gift Card, checks, and more. It lets employees optimize check-out processes by creating and utilizing an item library with available goods, services, taxes, and discounts. Additionally, it allows users to store customer card details and set up payment schedules on a weekly, monthly, or yearly basis.
Square Virtual Terminal enables organizations to integrate the platform with internal and third-party solutions, such as Square Point of Sales, QuickBooks, and Microsoft Excel. Pricing is based on per-transaction fees and support is extended via FAQs, phone, email, and other online measures.
Square Virtual Terminal pricing
Square Virtual Terminal has a free version.
Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No
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Square Virtual Terminal Reviews for UK Users
Feature rating
5 reviews of 35
View all reviews
Heather
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3
5
Reviewed on 24/07/2024
My thoughts on Square Virtual Terminal
While Square Virtual Terminal's transaction costs and customization choices may be better, it provides a flexible, secure, and user-friendly alternative for handling payments and business activities.
Pros
The fact that it has no monthly fees, makes it more affordable for small businesses or businesses just getting started.
Cons
The customer support is good Don't get me wrong, but it can be timely especially during peak hours.
Kiersten
- Industry: Food & Beverages
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 13/01/2023
The BEST
Wonderful experience! I live this thing. I use it all the time and it’s the only thing I’ve ever used for my business. I’ve worked in the food industry for years before starting my own business and square is my favorite payment processing and terminal
Pros
The ease of use. I can be at home, at a market, at the studio and I can make seamless transactions anywhere with my cake business
Cons
No cons for the terminal itself. It’s not super expensive, but even if you’re just starting out they offer it on payment plans
Alternatives Considered
Toast POSReasons for Choosing Square Virtual Terminal
Wanted something that would make taking payments quick easy and convenient for me and my customersReasons for Switching to Square Virtual Terminal
I love the look of it and all of the features
Jason
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3
3
Reviewed on 08/08/2020
Square for us is a dare
I have had a neutral experience with square, i had many problems that didn't meet our bussiness needs but they fixed everything and i returned everything and switched to paypal so i cant really complain to much
Pros
I liked their software easy to use and setup pos system and easy to program inventory and design
Cons
The hidden fees, expensive hardware, and non support for e-commerce solutions for online retail and non square customers. You must buy their expensive hardware and software monthly fees and maintenance fees and high transaction fees vs a standalone like paypal with no fees and all customers welcome
Alternatives Considered
PayPal ZettleReasons for Switching to Square Virtual Terminal
I didn't choose square over paypal i choose paypal and switched from square to paypal and paypal here and couldn't be any happier- Industry: Retail
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
0
4
Reviewed on 13/04/2022
Great product, but needs work
I really like the product, ease of use, and portability, however, the connection issues are really a deterrent. Regarding online payments, I think the product is great for an e-commerce store. However, when you're at an event, whether it's on secured wi-fi or mobile data, the connection is really flakey.
Pros
The product is very easy to use and the interface is user-friendly. Square makes it very easy to accept payments in multiple formats including the chip-reader, swipe attachment, and the terminal.
Cons
I am constantly having issues with the connection and the card reader not working. I know Square has an option to accept payments when offline, but I don't have confidence in accepting high-dollar payments with this feature. I've been to several events where multiple vendors around me are also facing the same issue.
Alternatives Considered
PayPalReasons for Choosing Square Virtual Terminal
I originally used PaySwipe until I became aware of Square. Square seemed to be more modern and it was becoming more commonly used amongst business owners. I wanted to use a product that had brand recognition, so I made the switch.Reasons for Switching to Square Virtual Terminal
Square was being more commonly used amongst vendors and I didn't want to make a jump to PayPal. Even though PayPal is a trusted brand, Square felt more modern and since many small business owners were using it, I decided to go with Square as well. I feel that Square represents small business owners better than PayPal.
Robert
- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 15/07/2021
Square Virtual Terminal
I can create an invoice for a job, and take payment right there!! Comes in handy on the mobile app!
Pros
I can run a customers credit card via mobile app or online in a web browser! Just pull up an invoice and slect payment method!! EASY!!
Cons
Nothing... I've been using it for years, and with each new feature they add it does more and more for you!!
