Square Payments

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Square Payments

Square Payments is a cloud-based payment processing tool for businesses within the retail, food and beverage, and health and fitness industries. Key features include fraud prevention, dispute management, touch-free transactions, automated invoicing, and cash flow monitoring. Square Payments’ built-in analytics uses machine learning to track fraudulent activities and monitor transactions in real-time. It can send automatic alerts on suspicious activities. Automatic receipts speed up the checkout processes and ensure a digital record of all purchases is kept. Additionally, this tool comes with an activity dashboard, which consolidates all customer data and provides timely updates on sales and inventory. Square Payments is available on a per-transaction basis and support is provided via documentation, forums, emails, phone, FAQs, and video tutorials. The application involves Terminal API and Reader SDK to streamline payment processing and offers integrations with third-party point-of-sale software and service providers including Mailchimp, Ritual, WooCommerce, and Intuit QuickBooks.
Square Payments Software - Square Payments digital receipts
Square Payments Software - Square Payments virtual terminal
Square Payments Software - Square Payments application dashboard
Square Payments video
Square Payments Software - Square Payments digital receipts - thumbnail
Square Payments Software - Square Payments virtual terminal - thumbnail
Square Payments Software - Square Payments application dashboard - thumbnail

Square Payments pricing

Square Payments has a free version. Square Payments paid version starts at US$0.01.

Starting Price:
US$0.01
Free Version:
Yes
Free trial:
No

Alternatives to Square Payments

Square Payments Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.7
Customer Support
4.4
5 reviews of 2,317 View all reviews
Jarvis
Jarvis
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/05/2022

The Perfect Payment Processing Option for Small Business

My overall experience is A++ since I am able to accept and process payment at a fraction of the cost and without costing me more time and effort.

Pros

Using this software for a couple of years now I really like the ease of use and how it's transferable between all my devices. I am able to access reports, process payments, and more from the mobile dashboard or my PC.
It doesn't require that I have or use any additional products or equipment for function. They have very friendly and knowledgable customer service and support.
I love that you are able to integrate Square into other systems for a more robust system.

Cons

I wasn't able to really pin point anything that I didn't like or enjoy regarding the software.

Alternatives Considered

PayPal and Paycom

Reasons for Choosing Square Payments

Paypal had so many restrictions and hold times.

Switched From

PayPal

Reasons for Switching to Square Payments

Because if checked off more of the boxes for what I was looking for and the cost was Amazing.
Nicole
  • Industry: Design
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 22/03/2024

Convenient and Essential for Payment Processing

Pros

I appreciate the free card reader and the ease-of-use and integration with online payment processing. Payments always reliably went through.

Cons

I had to switch to Stripe because I am not able to use it internationally

Alternatives Considered

Wise, Stripe, Shopify POS, Wave and Shopify
Bessy
Bessy
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 03/10/2019

Square: The Good and Bad

They were my first choice in the beginning, but after the 2 disputes and how bad they handled them, I went back to PayPal. I still keep them for some of my less conventional clients (the ones who don't want to/ or can't follow a link, but rather just give me their info over the phone).

Pros

It's easy to use. Your favorite device becomes your POS which is convenient especially for those of us who do work on the road.

You can get instant deposit with an extra fee which is nice.

Cons

I don't like their customer service. You have to pay extra to be able to call their customer service number and even if you do (because I did the trial for premium service), they don't really resolve anything.

I also don't like their dispute process. You get very limited time to submit your documentation proving the transaction was valid. Some paperwork takes a while to get from clients.

AND...they allowed a couple of clients to dispute charges that were from the year past, which I still don't understand.

The worst part of the dispute process is that they'll take the money from your account and then take forever to return it. In both my cases, I had to pay the premium service to be able to talk to customer service, which got me nowhere and then had to email the dispute team with additional information (which you're not supposed to do since they have a form you fill out through the portal).

And then, if you have customer who makes purchases for the same amount...you can't do instant deposit because they'll hold the funds to make sure you're not ripping people off even though you've demonstrated to be a credible and reputable business.

Christina
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
0

4
Reviewed on 22/12/2023

Great Mobile Payment System

When I started my business 5 years ago, my friend recommended me to use Square for payment system. It suits my business needs. I don't have a retail shop and I don't need a POS. However when the customers want to make payment by card while they are in the vehicles, I have to accommodate this. It was a very easy set up. I just bought a device, sign up, connect it with my phone/iPad then it ready to take business. Less hassle and cheaper compare to EFTPOS from the bank.

Pros

Small and sleek device that easy to carry anywhere, user friendly, various features as payment options for customers and seller.

Cons

Often doesn't works well with Apple products

Mitchell
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 14/03/2024

Easy to use and flexible payment solution

Pros

Very user friendly, adaptive to mobile and tablet use. Easy handling and transaction processing.

Cons

I wish the vendor got all of the money and Square didn't take a portion.

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