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About Square Online
Square Online is an eCommerce solution that helps businesses in retail and hospitality industries create and launch websites with a custom domain name using built-in templates. The centralized platform allows organizations to connect with customers and directly accept orders from social media platforms including Instagram, Facebook and Pinterest.
Features of Square Online include search engine optimization, inventory management, website templates, SSL security, gift cards, analytics and more. The application lets organizations receive payments through various methods including debit or credit card processing, Square gift cards, Apply Pay and Google Pay. Additionally, it enables restaurant owners to streamline and manage operations related to online orders, food deliveries or pickups and digital menus.
Square Online offers an application programming interface (API), which facilitates integration with several third-party platforms, such as Magento, BigCommerce, WooCommerce and more. Pricing is available on monthly subscriptions and support is extended via online measures.
Square Online pricing
Square Online has a free version and offers a free trial. Square Online paid version starts at £9.00/month.
Starting Price:
£9.00/month
Free Version:
Yes
Free trial:
Yes
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Square Online Reviews for UK Users
Feature rating
5 reviews of 301
View all reviews
John
- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 14/07/2023
Square Online-Best Solution for Small Business ECommerce
Pros
That it integrates with all of the other Square Products. I love I can access it from my mobile device.
Cons
The connectivity can be spotty at times and it can crash on mobile devices at inopportune times.
Richie
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 20/11/2024
Square Online - A great system for small businesses
Very good, I would highly recommend it. Some improvements required but then like most systems its a continual evolution.
Pros
Ease of setup and close integration with other Square Products
Cons
Its lost a lot of flexibility in terms of design, but this is improving. Also there is not a lot of basic marketing functionality easily available like customer acquisition tools, cross selling and upselling functionality.
Reasons for Choosing Square Online
Wanted a closer integration with our shop POS and Online to manage inventory betterReasons for Switching to Square Online
At the time Shopify did not offer the POS functionality we needed
John
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
2
Reviewed on 16/08/2024
Square Online - Not ready for Prime Time - beware
Poor. My group converted their data to POS, then asked me to fit that into Square Online. Its nearly impossible to take a complex ecommerce structure and shove it into this simple, not ready for primetime, web tool.
Square bought Weebly, as far as I know, but they did not deploy all the Weebly web dev. tools to Square Online.
Online help is virtually useless for anything more complex than how to link a single image or create a simple product record. And when you do find a hit in online help, its in the Weebly community and doesn't apply to Square Online.
Pros
1. Integrates with POS.
2. Category creation is easy.
Cons
Terrible set of features for a business with > 100 products
1. If you set products up with Variations (think Red/Blue/Green shirts) you cannot archive a variation if its no longer available.
2. There is no import/export of images. All images must be manually uploaded and their meta data entered manually.
3. You cannot split an item (product) that has variations, into two products via import/export should the need arise. Get it right the first time or you are sunk. The only way is to duplicate a record and manually delete the variations from the two records manually.
4. Tech support is terrible. First they will get into the retail vs Web side of the house discussion, then once you get the right person, they never seem to know what features are or how to solve problems.
5. All variations must share the same description. Poor design.
6. You cannot launch a Coming Soon page without publishing the site first. This means you create a coming soon page as your home page, then you have to deactivate the nav, create other pages and sections, publish them and then turn the nav. on to test, then turn it off again.
7. You cannot create links to simple attached documents like PDF's (catalogs, help documents for your products etc.)
8. You cannot build an HTML block on a page to craft specific messages.
9. You cannot change your theme once the site is created. To do so, you have to reset the site and loose all your work.
10. The product design is to have a Shop ALL product page as the default. Totally impractical for large inventory retailers that would have traditional category trees.
Sadie
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 20/11/2024
Easy way to increase sales.
This was nice and helpful to be able to add online orders to our business
Pros
Pretty easy to use. Love having my library easily integrated
Cons
Could be a little more customizable for businesses. Some features are on square online but not other parts of square - they are good features but I would like to be able to adjust them in other places too (like the order of how modifiers show up on the register). Also - this one is huge - there really needs to be a better way to make sure orders are seen/accepted by employees! We ended up adding a motion sensor to the top so that it makes a sound loud enough when an order comes in.
Alternatives Considered
joe Point of SaleReasons for Switching to Square Online
Very helpful having everything in one place. Other shop owners in our co-op used Joe, but I talked them into switching to square.
John
- Industry: Recreational Facilities & Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
5
Reviewed on 19/11/2024
Square online makes my website easy to update.
Our website looks great, runs well and gives a great impression to our guests. Combining the ease of use with the complete integration into our Square POS systems makes updating automatic.
Pros
Square Online is easy and simple to use. We only had two of us on staff that learned Wordpress to keep our old site up and running. Now, several people on staff can access and update our website, as needed. Our site looks great, and we receive compliments about it all the time.
Cons
Some specific functions (such as menu bar scroll time) are not customizable, but work as expected.
