About Square Online

Square Online is an eCommerce solution that helps businesses in retail and hospitality industries create and launch websites with a custom domain name using built-in templates. The centralized platform allows organizations to connect with customers and directly accept orders from social media platforms including Instagram, Facebook and Pinterest. Features of Square Online include search engine optimization, inventory management, website templates, SSL security, gift cards, analytics and more. The application lets organizations receive payments through various methods including debit or credit card processing, Square gift cards, Apply Pay and Google Pay. Additionally, it enables restaurant owners to streamline and manage operations related to online orders, food deliveries or pickups and digital menus. Square Online offers an application programming interface (API), which facilitates integration with several third-party platforms, such as Magento, BigCommerce, WooCommerce and more. Pricing is available on monthly subscriptions and support is extended via online measures.
Square Online Software - Square Online add products
Square Online Software - Square Online change banners
Square Online Software - Square Online featured items
Square Online Software - Square Online featured item view
Square Online video
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Square Online Software - Square Online change banners - thumbnail
Square Online Software - Square Online featured items - thumbnail
Square Online Software - Square Online featured item view - thumbnail

Square Online pricing

Square Online has a free version and does not offer a free trial. Square Online paid version starts at £9.00/month.

Starting Price:
£9.00/month
Free Version:
Yes
Free trial:
No

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Square Online Reviews for UK Users

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.6
Customer Support
4.4
5 reviews of 275 View all reviews
Casscilla
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/02/2020

My square store

overall, I love the product, It help me get my starter business ope and running when I had no idea how to start it SQUARE ONLINE STORE got me what I need and how I needed it to be done so that I could be my best.

Pros

Well first of all it's free you can not beat that no matter how you slice the deal. Finding out what kind of store you are wanting to open. Will you be offering single shipping out will you be shipping multi items for shipping. And if you will be shipping the items or if someone will be picking the items up from you.

Cons

no bad thing s to say about this peace of software. It ask all of the right questions to get your new business up and running no mater wat it maybe that you are trying your hand at this software is ware business will come.

Jessica
  • Industry: Fine Art
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
2

5
Reviewed on 15/06/2021

Excellant Switch

I used paywall and stripe before finding square. Square is QUICK to get your money to you and will take contracts into consideration when a client disputes, which is really great. Customer service is hard to get to, you have to go through a series of articles to find help & there is no one to actually talk to when you can't find the answer int he articles.

Pros

I like how easy it is to add a customer & create/send/edit invoices for them.

Cons

I wish square was compatible with my online gallery service (pixieset) and I wish that I could see invoices from HoneyBook in my square dashboard! It is difficult having everything in different sites.

Benjamin
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

3
Reviewed on 17/06/2021

Has some great features, but also plenty of glitches

Overall, Square Online has improved a lot since we started using it at the end of 2019. We love the delivery and curbside pickup features. There are still improvements that could be made, like setting up a subscription program to encourage recurring orders. Most of the features are pretty basic (customer loyalty program, 'similar items', etc.) - we wish there was more ability to customize features so they better meet our needs.

Pros

Creating our website through Square Online was pretty easy, especially for someone without a background in web design. The inventory management features and integration with Square POS is great!

Cons

Just beware, there seem to be a lot of bugs with Square Online and getting ahold of customer service via phone is not easy. You have to jump through several hoops before they will give you a phone number to call. This can be very frustrating when the website is having an issue that needs immediate attention. Once you do get ahold of customer service, if your issue is not deemed 'high priority' it can take them weeks/months to fix it, if they ever do at all.

Kathleen
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/06/2021

POM’s Review

Pros

Easy to use, affordable, quick to manage inventory, professional templates.

Cons

I wish there were a multi-select option when Bulk Editing items onto the website (as in, putting in category and marking visible at the same time).

Alternatives Considered

Shopify Plus and Shopify

Reasons for Choosing Square Online

Inventory Management and syncing in-store and online sales.

Switched From

Squarespace

Reasons for Switching to Square Online

Ease of template/use, inventory management
Kimmy
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 30/06/2021

Solid platform for a basic online store

My overall experience with Square Online is very positive because it made it super easy and cheap to create a basic online store. I was also already familiar with the dashboard because of other Square products so it was easy to use for me. However, if you want to do anything personalized or include more complicated features, Square can make it difficult.

Pros

This is an awesome product for small start-up businesses. You can do a ton with the free plan and the customer service has always been super helpful in my experience. You can literally build a working online store for free, however, to get the domain you have to pay monthly. The footer and header are already made for you and they look really professional and nice. You create the pages based on pre-made elements which makes it really easy.

Cons

The design of the website is pretty strict, you can't add much of your own designs or layouts. You have to make your ideas fit their layouts. Domain transferring was difficult, but the customer service helped. The embedded automatic forms sometimes don't work (I wouldn't get notified by all the submissions on my website). It can also be difficult to navigate the website in the editing portal.

Alternatives Considered

Wix and Weebly

Reasons for Choosing Square Online

I switched because of $$$.

Switched From

Shopify

Reasons for Switching to Square Online

Square online was free (before I added a domain) and it required no coding experience. It also connected to the products that I sold in person at my retail store.

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