Square Online

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Square Online

Square Online is an eCommerce solution that helps businesses in retail and hospitality industries create and launch websites with a custom domain name using built-in templates. The centralized platform allows organizations to connect with customers and directly accept orders from social media platforms including Instagram, Facebook and Pinterest. Features of Square Online include search engine optimization, inventory management, website templates, SSL security, gift cards, analytics and more. The application lets organizations receive payments through various methods including debit or credit card processing, Square gift cards, Apply Pay and Google Pay. Additionally, it enables restaurant owners to streamline and manage operations related to online orders, food deliveries or pickups and digital menus. Square Online offers an application programming interface (API), which facilitates integration with several third-party platforms, such as Magento, BigCommerce, WooCommerce and more. Pricing is available on monthly subscriptions and support is extended via online measures.
Square Online Software - Square Online add products
Square Online Software - Square Online change banners
Square Online Software - Square Online featured items
Square Online Software - Square Online featured item view
Square Online video
Square Online Software - Square Online add products - thumbnail
Square Online Software - Square Online change banners - thumbnail
Square Online Software - Square Online featured items - thumbnail
Square Online Software - Square Online featured item view - thumbnail

Square Online pricing

Square Online has a free version and does not offer a free trial. Square Online paid version starts at £9.00/month.

Starting Price:
£9.00/month
Free Version:
Yes
Free trial:
No

Alternatives to Square Online

Square Online Reviews for UK Users

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.6
Customer Support
4.4
5 reviews of 280 View all reviews
Casscilla
Casscilla
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/02/2020

My square store

overall, I love the product, It help me get my starter business ope and running when I had no idea how to start it SQUARE ONLINE STORE got me what I need and how I needed it to be done so that I could be my best.

Pros

Well first of all it's free you can not beat that no matter how you slice the deal. Finding out what kind of store you are wanting to open. Will you be offering single shipping out will you be shipping multi items for shipping. And if you will be shipping the items or if someone will be picking the items up from you.

Cons

no bad thing s to say about this peace of software. It ask all of the right questions to get your new business up and running no mater wat it maybe that you are trying your hand at this software is ware business will come.

Gina
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/06/2021

Easy to use, flexible and intuitive

Nothing but thumbs up overall. We have used several other POS programs and by far think the value of Square can't be beat.

Pros

Ease of use and an excellent support team makes Square Online a fabulous option. The templates are designed to look good on both desktops and mobile devices. Very modern and intuitive. Super easy to set up and learn. Integration with Square Retail catalog is good.

Cons

I wish I could copy design elements from one web page to another. The template layouts are also a bit restrictive. Would be nice to have CSS access to fully customize. Would also like the item description to sync with Square Retail without losing the design elements.

Alternatives Considered

Revel Systems and Lightspeed Retail

Reasons for Choosing Square Online

Integrated credit card processing, ease of use, excellent price point, accessible customer support/

Switched From

Vend

Reasons for Switching to Square Online

Integration with Square Retail for our brick and mortar business.
Benjamin
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

3
Reviewed on 17/06/2021

Has some great features, but also plenty of glitches

Overall, Square Online has improved a lot since we started using it at the end of 2019. We love the delivery and curbside pickup features. There are still improvements that could be made, like setting up a subscription program to encourage recurring orders. Most of the features are pretty basic (customer loyalty program, 'similar items', etc.) - we wish there was more ability to customize features so they better meet our needs.

Pros

Creating our website through Square Online was pretty easy, especially for someone without a background in web design. The inventory management features and integration with Square POS is great!

Cons

Just beware, there seem to be a lot of bugs with Square Online and getting ahold of customer service via phone is not easy. You have to jump through several hoops before they will give you a phone number to call. This can be very frustrating when the website is having an issue that needs immediate attention. Once you do get ahold of customer service, if your issue is not deemed 'high priority' it can take them weeks/months to fix it, if they ever do at all.

Kristina
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/06/2021

User Friendly Set Up

I actually completed my site, have it up and running and am making sales! It’s a huge accomplishment to have been able to get this done! Square made it easy to navigate and was there for me when I had questions. They did not ignore my issues and kept in touch until things were fixed.

Pros

This is the mist user friendly software I have found. I have tried others and given up. But I completed my website on Square!

Cons

I’d like more creative options. To be able to soften edges of photos, create different shaped photos. More fonts to choose from and colors. Ability to make sections smaller and move wording around in more of the free space.

Alternatives Considered

Wix

Reasons for Choosing Square Online

I had a really hard time navigating Shopify. It was not user friendly and frustrated the heck out of me.

Switched From

Shopify

Reasons for Switching to Square Online

I have used square for sales on my phone and found it a great interface. Once building my site all the others were difficult to navigate.
Laura
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/06/2021

I love this site and it's features

I love how overrall easy it is to use Square from the initial taking of payment, organization of reports and invoicing and the value you get for a nominal price.

Pros

Great value for the money, templates make starting up easier than you can imagine, time saving and organization right at your fingertips.

Cons

Some editing features are difficult to understand when adding pages or sections to online platform. Would like to see more instructions or easier to understand instructions when adding products and customization to pages and sections.

Alternatives Considered

PayPal

Reasons for Choosing Square Online

I did not like the cost of the fees associated with PayPal nor did I like the invoicing as compared to Square.

Switched From

PayPal

Reasons for Switching to Square Online

Easier to use, better invoicing, better and more widely used devices for payment and a brand everyone knows.

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