Square for Retail

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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About Square for Retail

Square for Retail is a cloud-based point of sale (POS) and retail solution for all retailers. Key features include inventory management, customer relationship management, reporting and employee management. The solution comes with built-in payment processing and integration with all Square hardware. Square for Retail enables users to track, adjust or transfer inventory across all locations. The solution can give automatic alerts for low stock, so users know when to create and send purchase orders to vendors. Items can be searched by keyword or by scanning barcodes. Square for Retail can automatically create customer profiles with every card transaction and track customer information and purchase history. It can also automatically sort customers into loyal, casual, lapsed or custom groups. Users can then add notes and preferences to customers’ profiles. Square for Retail is available for purchase on a monthly subscription basis.
Square for Retail Software - Square for Retail payment processing
Square for Retail Software - Square for Retail discounts
Square for Retail Software - Square for Retail view orders
Square for Retail video
Square for Retail Software - Square for Retail payment processing - thumbnail
Square for Retail Software - Square for Retail discounts - thumbnail
Square for Retail Software - Square for Retail view orders - thumbnail

Square for Retail pricing

Square for Retail has a free version and offers a free trial. Square for Retail paid version starts at US$60.00/month.

Starting Price:
US$60.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Square for Retail

Square for Retail Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.7
Customer Support
4.4
5 reviews of 481 View all reviews
Katherine
Katherine
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/02/2023

Square is the Obvious Choice for POS Vendors

Pros

It is reliable for customers and easy to use by our staff.

Cons

We haven't come up with any complaints other than minor difficulties with connectivity in certain situations beyond Squares control.

Alisa
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/11/2024

Can'do it without Square for Reatail!

Absolutley wonderful! I have complete control over each transaction and can run any sales or promotions that I want!

Pros

Square retail makes processing transactions and keeping tack of inventory so easy! I ran for a year with a different product and it was not a good experience...I couldn't wait to come back to square for al of my inventory and sales needs. I will never change from it again!

Cons

After running a year on another program, I honeslty can't think of any cons.

Melanie
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
2
Customer Support
1

1
Reviewed on 18/05/2021

They Allow Fraud and Theft

Horrible experience. Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square:
Her signed contracts, with an anti-chargeback clause
Photos of us performing the services at the event, with her in the photos
A chain of her emails, including an email after her event thanking us for job well done
Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.

Absolute fraud.

Pros

People understand how to use it, so it's widely accepted as a valid method of payment and no one is nervous about using it (they should be!)

Cons

Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square:
Her signed contracts, with an anti-chargeback clause
Photos of us performing the services at the event, with her in the photos
A chain of her emails, including an email after her event thanking us for job well done
Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.

Absolute fraud.

Baljit
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 24/09/2024

Safe and reliable

I use the terminal every day for my small business. It is safe and reliable. It is dependable and i feel peace of mind knowing it is safe for my customers' info.

Pros

I like that square terminal is super easy to use and works every time. It is reliable and the fees are transparent and transfers are easy.

Cons

The terminal takes some time to start up and connect but once powered on it gets through all day.

Richie
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2024

Square for Retail - Simply the best!

First class. Would highly recommend this to all businesses in the retail sector

Pros

Its just the easiest system to use that I have tried. Good clear visual interfaces with great retail functionality

Cons

Strangely enough I don't have one. I could make one up for you but I would be lying.

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