---
description: Review of SalesOutlook CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: SalesOutlook CRM | Reviews, Pricing & Demos - SoftwareAdvice GB
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# SalesOutlook CRM

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> SalesOutlook CRM is a comprehensive customer relationship management (CRM) and email marketing system that embeds into Microsoft Outlook. Our Outlook CRM automatically syncs all customer data at one place. All files and email correspondence are saved to the contact's profile, and because SalesOutlook CRM depends on Microsoft Outlook, there is no need for a dedicated MS-SQL server database.&#10;&#10;SalesOutlook Outlook CRM's intuitive interface provides a host of features that optimize the user experience. Contacts can be dragged and dropped into different lead categories, such as 'opportunity' or 'customer inquiry' directly from the email interface. By right-clicking on a customer name, users can access contact information, providing instant visibility into all the necessary information related to any particular buyer. The Outlook CRM is a specialized system that builds upon a frequently used email medium to create a CRM that will optimize user efficiency and boost customer satisfaction.
> 
> Verdict: Rated **4.3/5** by 71 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 71 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SalesOutlook
- **Location**: Roswell, US

## Commercial Context

- **Starting Price**: US$40.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: $40/Per User/Per Month (Billed Monthly)&#10;$30/Per User/Per Month (Billed Annually)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Contact Database
- Contact Management
- Customer Database
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Document Management
- Document Storage
- Email Management
- Email Marketing

## Integrations (10 total)

- Dynamics 365 Business Central
- Mailchimp
- Microsoft 365
- Microsoft Copilot Studio
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Office 365 Document Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [IT Ticketing Systems Software](https://www.softwareadvice.co.uk/directory/1630/it-ticketing/software)

## Related Categories

- [CRM for Startups](https://www.softwareadvice.co.uk/directory/3235/startup/software)
- [CRM Software](https://www.softwareadvice.co.uk/directory/4153/crm/software)
- [IT Ticketing Systems Software](https://www.softwareadvice.co.uk/directory/1630/it-ticketing/software)
- [CRMs for Consulting](https://www.softwareadvice.co.uk/directory/3837/consulting/software)
- [Manufacturing CRM Software](https://www.softwareadvice.co.uk/directory/3825/manufacturing/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4451 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
4. [Bigin by Zoho CRM](https://www.softwareadvice.co.uk/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
5. [Kylas Sales CRM](https://www.softwareadvice.co.uk/software/216694/kylas) — 4.8/5 (573 reviews)

## Reviews

### "OUTLOOK CRM WITH SALES" — 5.0/5

> **Patrice** | *21 August 2025* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Sales Outlook is great for your business communication tool for the beginning of the day and the end of the day. It has so many advanced features to keep you organized. For example, calendar, and being able to mointor your sales performance for the business that you are prospecting for. Your able to track customers data and forecast activity throughout the day, weekly and monthly. This great added feature because this will lead to improved sales and activity and happy customers. The Sales outlook allows you to track sales productivity on a day to day basis.Great tool to use
> 
> **Cons**: What I like least is that needs to be more automation features but overtime I am sure it will improve generally.
> 
> Overall my experience using this platform is that it keeps me organized with my emails, and contacts, tasks, sales deals. I especially like the fact that you can organize folders to keep mointor on the company’s and customer that is used for your sales for the organization.

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### "Seamless CRM Integration Within Outlook" — 5.0/5

> **Verified Reviewer** | *18 September 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I really liked how SalesOutlook CRM combines Outlook with CRM features in a simple, cost-effective way. From a value for money perspective, it’s affordable compared to many other CRMs while still offering solid functionality.In terms of security, integration with Outlook and Exchange provides enterprise-level data protection
> 
> **Cons**: What I liked least about SalesOutlook CRM is that because it is so tightly tied to Outlook, it can feel limiting if your team uses other email platforms or tools.
> 
> My overall experience with SalesOutlook CRM has been positive. It’s a cost-effective solution that works seamlessly with Outlook, making it easy to learn and adopt. I found it especially useful for sales management, reporting, and email marketing, since everything is connected in one place. While it may lack some of the advanced customization and modern UI of larger CRMs, it delivers reliable performance, strong security, and solid value for small to mid-sized teams that rely heavily on Outlook.

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### "SalesOutlook" — 3.0/5

> **Mariah** | *18 August 2025* | Nonprofit Organization Management | Recommendation rating: 5.0/10
> 
> **Pros**: I thought that the software or website itself was smooth. It seemed easy to navigate without glitches.
> 
> **Cons**: I think that there was a lot of information squeezed together and could have been spread out a little more.
> 
> As far as my overall experience with salesoutlook CRM was pretty enjoyable it was easy to use and navigate. Great for employees

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### "daily user" — 5.0/5

> **Brandon** | *26 October 2025* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: SalesOutlook CRM streamlined our entire sales process. The Outlook integration is seamless, making it easy to track emails, schedule follow-ups, and manage contacts without switching platforms. Reporting tools are intuitive and customizable.
> 
> **Cons**: The interface could use a refresh—it feels a bit dated compared to newer CRMs.    Limited customization for reports.
> 
> SalesOutlook CRM has boosted our team's productivity and client engagement. It's reliable, easy to use, and perfect for Outlook-centric workflows. Just wish the mobile app was more robust.

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### "Outlook-Friendly CRM That Keeps Things Simple" — 4.0/5

> **Cindy** | *29 August 2025* | Human Resources | Recommendation rating: 2.0/10
> 
> **Pros**: As a job recruiter what I like best is not having to switch in Outlook: Being able to turn any email or meeting into a tracked candidate or client record without leaving the inbox is the biggest win. It feels like a natural extension of Outlook rather than “another tool.”
> 
> **Cons**: Mobile use, automation and reporting need improvement.  Mobile experience is just okay: You can do essentials on the go, but heavy recruiters who live on mobile may find it cramped or slower than best-in-class mobile apps. Automation isn’t very rich: Simple workflows and reminders are fine, but advanced, branching automations, multi-step cadence builders, and lead/candidate scoring are limited without add-ons.&#10;Reporting and analytics are basic: Good for pipeline snapshots, but not for advanced forecasting, cohort analysis, or custom dashboards without exporting to Excel/Power BI.
> 
> Sales Outlook CRM is easy to use, especially if you already work in Outlook. Setup is quick, and it’s simple to turn emails and meetings into contacts, companies, and deals. The pipeline view is clear, search is fast, and basic reports are enough for weekly check-ins.&#10;&#10;It’s not great for heavy customization or complex automations, and integrations outside the Microsoft world can be limited. Mobile works but isn’t amazing.&#10;&#10;Overall, it’s a solid, no-frills CRM for teams that live in their inbox and want something straightforward without a long setup or training.&#10;Overall easy on the learning curve.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/salesoutlook-crm-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/373716/salesoutlook-crm> |
| en-GB | <https://www.softwareadvice.co.uk/software/373716/salesoutlook-crm> |
| en-IE | <https://www.softwareadvice.ie/software/373716/salesoutlook-crm> |
| en-NZ | <https://www.softwareadvice.co.nz/software/373716/salesoutlook-crm> |

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