Shopify POS
About Shopify POS
Shopify POS pricing
Shopify POS does not have a free version but does offer a free trial. Shopify POS paid version starts at US$5.00/month.
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- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 2+ years
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Worth The Investment
I have used it for over five years and after switching from woocommerce for my online company, it has been worth the investment. Everything is easy to use, the back of house updates with inventory, visuals, SEO, titles, etc., all work in real time.
Pros
Ease of use when checking out clients on the go. Being able to integrate seamlessly with other apps to enhance the checkout experience like gift card balances, rewards balance for points, etc.
Cons
I haven’t had a bad experience with pos. I’m able to use my pin to easily sign uh. The only hiccups I have is when there are software updates and I have to ensure I’m using inventory from the right location.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Not a perfect fit for a brick & mortar business
Shopify POS was very easy to migrate to on the front-end and we were able to complete the migration on our own with our internal resources and without any vendor help. However, we quickly learned that inventory management was a challenge without a robust, 3rd party application to help us. Also, we had high hopes for more omnichannel business, but once we learned that our product did not sell well online we were stuck with a product that was not optimized for how our business actually operates.
Pros
Front end is easy to learn, easy to use by retail staff. Hardware is affordable and easy to acquire. Easy Omnichannel right out of the box.
Cons
If you are more of a brick & mortar business and do not do a lot of web/online business, it will feel like an imperfect fit for your business. Also, you will need a 3rd party solution for robust inventory management, especially if you are a multi-location business.
Reasons for Choosing Shopify POS
Xstore was quite outdated and the cost and complexity to stay current with hardware and compliance was too high. Just getting tap-enabled EMV credit card readers was difficult. I did not want to be held captive by last-generation hardware limitations any longer.Reasons for Switching to Shopify POS
Front-end users really liked the Shopify POS interface and the cost to get started was minimal. Implementation was also simple enough to where we could do it without any external help.- Industry: Retail
- Company size: Self Employed
- Used Monthly for 1+ year
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Good experience
It has been a good experience. Definitely have to check the system prior to starting day or events. It updates a lot
Pros
It so easy to use and update at the same time. You do not have to have products in the pos to use when you are at events
Cons
It is hard to connect the card readers. It took us a minute to get the card reader to work and once it did it was ok.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 1+ year
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Great product!
I love that it's on my phone or tablet so I have quick access to check inventory or even take an order with payment.
Pros
I absolutely love Shopify POS. This program makes it easy to manage your inventory in real time. The website is easy to understand and navigate. Payment processing is fast and easy and the added security makes it a total win win. Great value!
Cons
I haven't found anything that I dislike about Shopify POS. Like I said it's an easy system to help with multiple areas
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Imperfect, but a must-have if using Shopify
Shopify POS is improving all the time, but still has room to grow.
If you are already relying on Shopify for e-commerce, Shopify POS is by far the best choice for in-person sales despite its limitations. It's tempting but ultimately inferior to use another POS platform and set up the necessary integrations between it and Shopify ecomm.
If you are not relying on Shopify for e-commerce, investigate Shopify POS very carefully. Don't presume that it has certain features -- generate a complete list of every POS feature that you rely on, especially features that are specific to in-person sales, and verify that they are included natively.
Pros
The interface between Shopify's ecommerce platform and its POS platform is almost seamless. Some very helpful natively included tools connect the two. To name a few:
- You can easily make an order in Shopify POS for shipping or fulfillment from another location.
- Store credit is interchangeable between POS and online.
- The mobile app is excellent.
- Setting up a new location (such as a pop-up market) is intuitive.
- Inventory, customers, orders, reporting, and discounts are seamlessly integrated between Shopify e-commerce and Shopify POS.
Cons
There are many features that you would assume are natively included in Shopify POS that are not present. Here are some striking examples:
- You can not look up past orders by customer phone number.
- You can not generate a list of past customer orders by line item.
- Fractional product quantities are not supported. You can't sell 1.522 kg of apples. You would have to sell 1522 grams of apples, and price per gram.
- Shopify POS is not supported on desktop computers.
- Offline functionality is severely limited.
- Printed receipts are capped at 50 line items.