--- description: Review of Hop Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Hop | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Hotel Management Software](/directory/4504/hotel-management/software) > [Hop](/software/372628/hop) # Hop Canonical: https://www.softwareadvice.co.uk/software/372628/hop Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/372628/hop?page=2) > HopPMS is a cloud-based property management system for hotels. The solution comprises of three other integrated modules: HopMultiProp, HopDigital and HopContactless. The programs all work together to help hoteliers manage the day-to-day activities of hotels from a single platform. The applications aim to reduce manual administrative processes and the risk of errors, such as double bookings. The platform's main features include a booking engine, channel manager, event manager and revenue reporting. HopPMS allows users to manage listings across multiple OTAs, including Airbnb, Expedia and Booking.com. HopPMS gathers guest and reservation information, like histories and spending habits, enabling hotels to personalize guest experiences. The application allows admins to manage multiple properties, access statistics and see an overview of all properties from a centralized dashboard. Users can generate booking source reports to optimize targeted marketing campaigns and improve advertisement conversation rates. > > Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Hop Software - **Location**: Edinburgh, UK - **Founded**: 2017 ## Commercial Context - **Starting Price**: £150.00 - **Pricing Details**: Prices start from as little as £150 per month. There are no hidden extras and our booking engine is commission FREE\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, Isle of Man, Nigeria, Philippines, United Arab Emirates, United Kingdom, United States ## Features - API - Accounting - Activity Dashboard - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Built-in Accounting - CRM - Calendar Management - Channel Management - Credit Card Processing - Customer Database - Customisable Templates - Data Import/Export - Data Synchronisation - Discount Management - Email Management - Employee Management ## Integrations (12 total) - Clover - Epos Now - FCRM Insurance - Global Payments Integrated - NetSuite - QuickBooks Online - Sage Accounting - SevenRooms - SiteMinder - Stripe - Worldpay for Enterprise - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hotel Management Software](https://www.softwareadvice.co.uk/directory/4504/hotel-management/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.uk/software/165334/hostaway) — 4.8/5 (1524 reviews) 2. [Hotelizer](https://www.softwareadvice.co.uk/software/351162/hotelizer-pms) — 4.9/5 (89 reviews) 3. [eZee Absolute](https://www.softwareadvice.co.uk/software/11628/ezee-absolute) — 4.6/5 (405 reviews) 4. [Erbon Hospitality](https://www.softwareadvice.co.uk/software/223669/erbon-suite) — 4.8/5 (72 reviews) 5. [Breezeway](https://www.softwareadvice.co.uk/software/82203/breezeway) — 4.6/5 (195 reviews) ## Reviews ### "One stop shop\!" — 5.0/5 > **Verified Reviewer** | *8 September 2018* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: This PMS has allowed us to improve our revenues. It is great and easy to navigate and allows for good data capture. > > **Cons**: Based on the data captures some more reporting would be great\! ----- ### "Happy Hop User - A small hospitality business with complex needs." — 5.0/5 > **Rebecca** | *22 November 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: HOP offers everything that a medium size hospitality business would need but they offer it at a price that is affordable for smaller business too. > > **Cons**: As a small business, some of the features are not needed and the terminology is challenging for newbies - but once you get the hang of it, it is easy to use. > > Really value working with HOP - forward thinking, great customer service, they tick all the boxes that we need - the only software package that could do this within our budget. ----- ### "TRTINGTO DO TOO MUCH IN TOO MANY WAYS" — 3.0/5 > **Peter** | *4 December 2020* | Hospitality | Recommendation rating: 2.0/10 > > **Pros**: It allows functionality of adding offers > > **Cons**: Too many steps, repetitive, time consuming > > Feedback is that it is too clunky and we will look for a new providor. After sale support zilch, other than if we reach out ----- ### "A Creative Property management System" — 5.0/5 > **rajeev** | *18 May 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I have used numerous property mgmt system and HOP is way better then any of the competitors as it comes with significant features and can be used effectively to manage events , Small to mid size hotels .Cloud based so access is easy from anywhere . Reporting system is robust . > > **Cons**: They don't have mobile app and you can go in the past and edit historic transactions which is not ideal . > > Really good tech team , friendly , responsive and they keep increasing their features . OTA connectivity is on par with other Systems. I have 12 property with HOP.Dale at HOP is very good and knowledgeable,. ----- ### "HOP is it\!" — 4.0/5 > **Joao** | *18 November 2022* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Easy to implement and to use the basic functions of the systemHas the best support team I have ever encountered across any system and developers do listen and implement requests for features in, normally, a timely manner > > **Cons**: HOP is complicated to master and lacks some reporting tools that bigger properties would require. These reports are able to be gathered indirectly by compiling info from CSV files across other reports. > > I have implemented HOP across multiple properties that I have managed and would keep using it in the future. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/372628/hop?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/372628/hop) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data