Actionstep is a law firm management platform that connects, organizes, and automates all the work that happens at...
Software Advice offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
About MyCase
MyCase is a cloud-based law practice management solution that helps small and midsize law firms streamline client communication and daily business operations on a unified dashboard. The solution helps attorneys optimize client intake and lead management through tools such as electronic signatures, customer relationship management (CRM), client portal, pipeline management and more. It helps users handle case management through calendaring, workflow automation, document management, case analytics and advanced document automation, allowing legal professionals to stay organized and focused on their cases.
MyCase also provides additional capabilities such as billing management, online invoicing, trust accounting, alerts/notifications, time tracking, and financial reporting. The integration with LawPay Payments and built-in text messaging ensures seamless communication and payment processing for law firms. Additionally, MyCase offers financial management tools for spend management, expense tracking, and legal accounting, empowering firms to monitor their financial health effectively. Furthermore, it facilitates third-party integration with QuickBooks, enhancing accounting capabilities and providing a seamless transition of financial data.
The platform caters to various firm types including criminal defense, family law, immigration law, insurance defense, bankruptcy law, personal injury law, civil litigation, real estate law, government law, trust and estate law, IP law and general practice. By providing tailored solutions for different practice areas, MyCase helps practitioners in diverse legal fields streamline their workflows and optimize their operations. The solution is accessible from computers and provides mobile applications for iOS and Android devices. This helps legal professionals access their data and manage cases remotely.
It includes a time savings calculator that demonstrates the potential time and cost savings that firms can achieve by using MyCase, highlighting the software's value in increasing productivity and profitability for legal practitioners. Furthermore, it enables users to manage and synchronize their calendars, facilitating efficient collaboration with clients and colleagues. The application also provides resources such as blogs, guides, case studies, webinars and reports to equip law firms and agents with the knowledge and insights needed to run their practices efficiently.
Pricing is offered through monthly or annual subscriptions and support is extended via FAQs, email, phone, live chat, knowledge base and more. In conclusion, MyCase is an effective legal case management solution trusted by various law firms to streamline their everyday operations, enhance client communication, automate billing processes and improve overall efficiency. With its intuitive interface, advanced features, customer support services and industry-leading security standards, MyCase enables legal professionals to focus on achieving successful outcomes in their cases.
MyCase pricing
MyCase does not have a free version but does offer a free trial. MyCase paid version starts at US$49.00/month.
Starting Price:
US$49.00/month
Free Version:
No
Free trial:
Yes
Alternatives to MyCase
LawPay is an online payment technology that caters to the law industry, where it offers law professionals a secure and...
LawnPro is a cloud-based field service management solution that helps businesses in the landscaping industry streamline...
MyTime is a cloud-based scheduling platform for businesses to create profiles and take appointments. It provides...
For government agencies, corporations, universities and insurance companies, Legal Files legal case & matter...
Tabs3 is legal practice management software designed to optimize operations for law firms and legal professionals. The...
MyCase Reviews for UK Users
Feature rating
5 reviews of 702
View all reviews
Joel
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 15/02/2024
My impressions of MyCase a little more than a year in
Overall, my experience with MyCase has been a positive one. I love the client portal and have received excellent feedback from my clients about how professional my CMS is. The texting feature is amazing as I am someone who wants to save all of my client communications. Texting using MyCase makes that incredibly easy.
Pros
I love how easy MyCase makes it for me to stay in communication with my clients. I also love the task feature as it gives me the kinds of reminders I need to stay on track with my cases.
Cons
I do not like that what I can access on the mobile app is very different/limited compared to what I can access on my computer's browser. I also do not like how counterintuitive some of the customization features are in terms of where on the platform they can be found or how the options work.
Alternatives Considered
ClioReasons for Switching to MyCase
A colleague I trust told me they have had no problems with MyCase and with that, I heard all I needed ot hear.
Jose
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 03/06/2024
MyCase in a Nutshell.
Overall, its been a pleasure, however, for the cost and with competition out there like Clio, more needs to be done on the automation side and on the reporting side.
Pros
This program is needed for daily file managements and task follow throughs.
Cons
There is no way to implement a workflow in lead. Leads are tomorrow's clients, but, if you fail to follow through on the leads, they will go somewhere else. Just as in cases, there needs to be a way to implement workflows on leads.
Also, there needs to be better reports for accounting. You may enter 10 or 20 or more time entries that are billable in multiple cases. There is no way to run a report on "open time entries that are billable" to see what is pending. The financial reports are convoluted.
Alternatives Considered
ClioReasons for Switching to MyCase
It was touted as a great product from a law firm client.
Chelsea N.
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
3
Reviewed on 29/11/2024
It may not be MYCase, but maybe it's YOURCase. Try the demo.
I test drove MyCase to see how it worked as opposed to Clio because I was looking for a more cost effective alternative; I did not find that in MyCase. It is more expensive and less exciting.
Pros
I like that MyCase offers a free trial for you to evaluate the software on your own; it is difficult to come by a CRM that you don't have to speak with twelve different representatives and have someone else manage your demo
Cons
MyCase offers background time tracking which is really great but that is pretty much the only benefit I saw in switching from Clio; overall it seems like MyCase is just more money for less functionality
Alternatives Considered
ClioReasons for Switching to MyCase
I did not make the switch. I decided that MyCase was more expensive for less functionality. Even though the service was nice and I love LawPay, MyCase just does not give me anything I am missing.
Toni
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
1
Reviewed on 26/09/2024
Worst Experience Ever
HORRIBLE. Do NOT consider switching to MyCase if you have been in business for more than a few years, would like the majority of your data migrated over, and do NOT have your own dedicated IT professional on-staff that can make this their full-time job for a couple months.
Pros
Not much to say here. It sounded like it would be a great "all-in-one" fit and would replace 3 other software programs, but we were NEVER able to get the data migrated and therefore was never able to use it.
Cons
The limitations on data migration and then lack of customer service when thngs started to go bad. We are a small law firm that has been in business since 1996. We had used the same CRM during that time, and had made customizations in that CRM. We were intrigued and excited by having an all-in-one law based CRM with associated billing and workflow capabilities. That being said, as we started digging into the work needed to "match" our fileds of data with the MyCase program, and the customization that would be needed - we realized that we would lose about 80% of our data and it was a one-shot data migration shot. While their migration specialist was nice, he did not once respond directly to our CRM IT person to answer very specific questions. Even worse was the customer service we received from the onboarding person - who was aware of our data migration struggles and a COVID outbreak in our office - but kept insisting that the data migration was easy, no big deal, and if we didn't get it completed within the 60 day initial time frame, we were "on our own." It was at this point that we decided the whole MyCase experience was not worth it - as it would essentially mean that we would lose the majority of our CRM data, and/or need to essentially shut down the office for two weeks to have all staff and our IT person configure and/or re-enter the data - and our reasonable assumption, given our treatment, was that we would receive horrible customer service in the future. It was at this point, when I respectfully asked for a partial refund, since we had paid for a whole year in advance - that all communication with our direct MyCase representatives ceased. Extremely disappointing.
Alternatives Considered
ClioReasons for Choosing MyCase
The switch did NOT happen, as MyCase could not complete the data migration.
Kenesha
- Industry: Legal Services
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
5
Reviewed on 09/08/2024
Great for Solos Just Starting out
It is a positive experience. Everyone has been helpful in answering my questions and getting me onboarded.
Pros
I really like the user interface/layout. It feels very organized and non-chaotic. i know where everything is, and can easily locate case information/create new cases and invoices.
Cons
No serious cons. It is perfect and easy to use. My clients find it easy and straightforward. I would like it if there were more options to customize invoices. This may already exist in the premium plan perhaps, but I don't want to pay extra for this one little tweak/preference. I would like more flexibility and ease with invoice customization.
