About MyCase

MyCase is a cloud-based legal management solution that helps attorneys in small to medium size law firms manage communications with their clients and carry out daily business operations. The solution also provides functionalities for accounting and scheduling purposes. MyCase offers functionalities like time tracking, accounting, case management, contact management, and docketing. The solution can be accessed via computers and various mobile devices. Mobile application for iOS and Android devices are also provided. Users can manage and sync their calendars to collaborate with clients and coworkers. MyCase facilitates electronic bill pay and notifications directly through mobile or desktop interfaces. It also offers integration with QuickBooks. Additional features include custom communication templates, case filing system, contact management, expense tracking and dedicated client portal. MyCase also provides on-demand training webinars and customer support via phone, email and through an online knowledge base. It offers services to users that are billed monthly.
MyCase Software - MyCase billing actions
MyCase Software - MyCase calendar
MyCase Software - MyCase cases
MyCase Software - MyCase recent activity
MyCase video
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MyCase Software - MyCase calendar - thumbnail
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MyCase Software - MyCase recent activity - thumbnail

MyCase pricing

MyCase does not have a free version but does offer a free trial. MyCase paid version starts at US$49.00/month.

Starting Price:
US$49.00/month
Pricing Details:
$49 per user/month (billed annually) $59 per user/month (billed monthly)
Free Version:
No
Free trial:
Yes

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MyCase Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 384 View all reviews
M. wayne T. M. wayne T.
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 06/11/2018

Easy and Efficient Case Management

I began using MyCase when it was relatively young. As a result it has been easy to master each new feature as it has been introduced. Tech support is responsive and helpful when needed. MyCase continues to add features based on input and suggestions from users and there seems to be a focus on staying current and relevant to demands of law office management.

Pros

From the beginning, it was easy to use, and as it has evolved, it remains user friendly. It eliminates the need for a paper file. One of the best features is that clients have access to their case, documents, calendar, billing and to their attorney. The messaging function eliminates voice messages and most phone calls. Clients can leave questions at any time of day or night and will have a documented answer without telephone tag. Overall case management is significantly more efficient than paper files.

Cons

The creation of Automated documents has been disappointing. The feature exists but is not as user friendly as the rest of the software. The recent integration with Dropbox is confusing as well but I suppose that may be my lack of familiarity with how it functions.

Response from MyCase

Thank you for your review. We are always grateful for customers like you that have been with us since the beginning, and who help us continue to improve and grow. We are sorry to hear that you have been having difficulties with the recent document and Dropbox updates, and a member of our product team has reached out to hear your feedback in more detail. We look forward to many more years of partnership and continuing to improve your experience!

Replied 05/12/2018
Margaret M. Margaret M.
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/05/2021

Mycase has made billing so much easier

The biggest problem it solved for me was prompt invoicing and trust account management.

Pros

Very intuitive and easy to use. Excellent online tutorials and telephone support. I can put invoices together so quickly and I have all of my contacts and important info at my fingertips. Also, available for use on my iPad. I've recommended mycase to other attorneys.

Cons

I wish it integrated with my automated forms. Unfortunately I'm wrapping up my use of mycase because I found another practice management software which works with my automated forms which means that I only have to enter certain information once. It is unfortunate because I don't like the new practice management software as much.

Alternatives Considered

Clio and Rocket Matter

Reasons for Choosing MyCase

Because I could access it online and from a mac. Amicus didn't have that capability at at the time.

Switched From

Amicus Attorney
Juanita H. Juanita H.
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/11/2021

Small but mighty

I love Mycase. I use it for everything. I use it to chat with staff, message clients, email courts, I store documents that I can attach to emails all while never leaving MyCase. It's a one stop shop.

Pros

I love that the software is user friendly. If you can use Facebook, you can use MyCase. Older clients are always hesitant until they use it for the first time. It makes client communications (regardless of method--text, call, e-mail, message) simple to maintain and to track. My staff and I can stay on the same page about what is being communicated to clients because it's all in the case file!

Cons

The third party integrations could use some work. MyCase doesn't allow for Zapier and so it means things are a little less automatic and requires a person to go in and do things. Some times that is a bit time consuming. They have added a number of third party integrations that are phenomenal.

Alternatives Considered

Clio

Reasons for Choosing MyCase

I used Clio at the firm I worked for before. The pricing was outrageous and the functionality wasn't as easy as MyCase.

Reasons for Switching to MyCase

Pricing and ease of use
Jeffrey J. Jeffrey J.
  • Industry: Legal Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
5

3
Reviewed on 01/03/2021

Maybe the best bang for your buck. Which is ok for a hamburger

It is a great software for the price. However, when it comes to software, it should either be right or it is wrong. This is not like a hamburger where a McDonald's hamburger is great for the price. For law, you need a steak burger.

Pros

The software does the billing and case management ok. The price point is very good for this product. The customer support is one of the best I have experienced. They are constantly making improvements to the software. Calendaring software works well.
The payment of invoices is seamless. This works perfectly.

Cons

The software lacks a few features. For example, you have to manually bill each and every client. Also, if you have over 100 clients, then I am not sure how you keep track of invoicing them. Here are a few basic items that I think are important but are lacking: You can not set a minimum balance for a client that automatically goes on the bill. You cannot apply payments to one particular case. It gets applied to the client, not the case. Money is paid or requested by client. So, a client with multiple cases, is an issue.

Drafting of documents is horrible. It controls fonts and layouts and is just bad. I use it to merge and then use Word to fix it up.

Alternatives Considered

Clio and PracticePanther Legal Software

Reasons for Choosing MyCase

It allowed using the phone for entering time slips, calendaring... And for the price it made sense. I did not realize that the basic items I needed were not available.

Reasons for Switching to MyCase

What the products offered, the recommendations online and the price.
Brent H. Brent H.
  • Industry: Legal Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/08/2021

A Great Product That Continues to Grow and Bring Value

MyCase has provided the opportunity for my firm to coordinate activity between staff, set and track critical date, as well as maintain an overall awareness of the business from a financial standpoint.

Pros

Ease of use. Receptiveness to adding services and options. The ability to track leads. Dropbox integration. Billing is institutive.

Cons

Would like top see the options in the mobile app catchup with the online capabilities, especially accepting payments.

Alternatives Considered

Clio

Reasons for Choosing MyCase

I moved from Clio to CosmosLex with the idea of having more reporting options. It ended up not being a good fit. When determining to leave ComoLex I had to determine if I was going back to Clio or to do something else. I had previously looked at MyCase prior to going to :CosmoLex and decided to look at it again then made the switch..

Switched From

Clio, Actionstep, Rocket Matter and CosmoLex

Reasons for Switching to MyCase

Cost point. At the time I signed up, the features offered by MyCase were al la cart options that drove the cost up had I subscribed to Clio.

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