--- description: Review of Enso Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Enso Connect | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Rental Property Management Software](/directory/150/rental-property-management-software/software) > [Enso Connect](/software/371785/enso-connect) # Enso Connect Canonical: https://www.softwareadvice.co.uk/software/371785/enso-connect Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/371785/enso-connect?page=2) > Enso Connect is a dynamic guest experience platform for vacation rentals and boutique hotels. It 2-way syncs to Property Management Software, helping hundreds of hospitality professionals personalize and monetize interactions all along the guest journey. Enso Connect’s operating system functions with “if this then that” capabilities, allowing for full customization of all features, like a Zapier of guest experiences. Enso Connect’s Boarding Pass, the first Apple wallet-compatible guest portal, navigates guests throughout their entire journey, from inquiry to checkout. A single link customizable by the property, channel, travel reasons, and more. Allow travelers to instantly access anything they need for a great stay, all in one place. > > Verdict: Rated **4.7/5** by 49 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 49 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Enso Connect ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more ## Features - API - Activity Dashboard - CRM - Customer Database - Data Import/Export - Extended Stay - For Vacation Rentals - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Inbox Management - Marketing Automation - Multi-Channel Management - Multi-Location - Multi-Property - Property Management - Reporting/Analytics - Short/Long Term Rental - Third-Party Integrations - User Management ## Integrations (14 total) - Autohost - Avantio - BookingSync - Guesty - Hostaway - Hostfully - Hostify - LMPM v4 - Lodgify - Mews - OwnerRez - Smily - Streamline - Track CRM ## Category - [Rental Property Management Software](https://www.softwareadvice.co.uk/directory/150/rental-property-management-software/software) ## Related Categories - [Rental Property Management Software](https://www.softwareadvice.co.uk/directory/150/rental-property-management-software/software) - [Vacation Rental Software](https://www.softwareadvice.co.uk/directory/4545/vacation-rental/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.uk/software/165334/hostaway) — 4.8/5 (1524 reviews) 2. [DoorLoop](https://www.softwareadvice.co.uk/software/449921/DoorLoop) — 4.8/5 (704 reviews) 3. [ResMan](https://www.softwareadvice.co.uk/software/422601/ensoware-resman) — 4.6/5 (601 reviews) 4. [Buildium](https://www.softwareadvice.co.uk/software/1154/buildium-property-manager) — 4.5/5 (2205 reviews) 5. [Entrata](https://www.softwareadvice.co.uk/software/5223/entrata) — 4.6/5 (444 reviews) ## Reviews ### "Awesome product\!" — 5.0/5 > **Owen** | *2 March 2023* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: I love the way, the product streamlines, the guest experience, workflows, property, safety, and damage fee collection - amongst much more\! Prior to coming on board, we were using Guesty workflows, which, although good, limit the functionality that you can achieve and offer no security to your properties or verification of guests. I think all features of Endor are amazing, and tie greatly in with each other to allow you to create a better guest experience from booking confirmation. As well as this, it also allow you to upsell and bring in substantial amounts of revenue, especially with damage waivers, which already have paid for half of the annual cost of the product. It is a really cool tool\! Additionally, \[sensitive content hidden\] has been incredibly supportive throughout the process, patient and incredibly kind and helpful throughout the on boarding process and our existing relationship with Enso. I personally have felt very comfortable and safe, making changes with the knowledge. He has an overview on our account and does advise with the best practices to improve our guest experience. Thank you \[sensitive content hidden\] and thank you Enzo, great tool. > > **Cons**: The only thing I would say, with this, is that it’s early in its development. It is a new product, so this is completely fair. However, with that said, the features already existing and the roadmap is pretty incredible. From experience, any new features are quickly implemented, and I really value how much the teams take on use a Feedback to improve the tool ----- ### "Enso-Connect for the win\!" — 5.0/5 > **Dianne** | *22 July 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The on-boarding process has been great. \[sensitive content hidden\] is super helpful and the system seems to fix a few issues we are having with our PMS system. It integrates with TRUVI which is a big bonus for us. > > **Cons**: There is not viable payment gateway for South Africa. Only payoneer which charged a high percentage. > > \[sensitive content hidden\] is great. She walked me through all the basics and is available if i get stuck with anything. I am just in the beginning stages but am super excited for the final product ----- ### "Account Cancellation and Billing" — 1.0/5 > **Gurgen** | *3 May 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: he platform itself has potential. The interface is clean and offers some useful automation tools for short-term rental operators. I appreciated the idea of integrating guest communication, access, and upsells in one system — it's a promising concept. However, the execution and customer experience fell short. > > **Cons**: Review of EnsoAI (Enso Connect) Unfortunately, my experience with EnsoAI has been extremely disappointing. Despite submitting an official cancellation request well in advance, the company continued to charge my account, citing a 60-day notice policy buried in the contract. While this may be “legally” valid, it clearly reflects a lack of customer focus and disregard for users’ actual intentions and communications. Such practices may follow the letter of the law but certainly fail the test of ethics. With so many customer-friendly alternatives available today, I strongly advise against using EnsoAI for anyone in property management or hospitality. I sincerely hope the company reconsiders its approach to customer relations, or it risks losing the trust of the professional community. ----- ### "Really appreciated onboarding help with \[sensitive content hidden\]" — 5.0/5 > **Lily** | *18 November 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Was so easy to onboard, our specialist \[sensitive content hidden\] was really great to work with\! The software looks great, already are making our money back using it. Very well done\! > > **Cons**: We experienced some delays with the messaging connecting to our PMS, seems like the team is helping us work through them as best as possible\! ----- ### "Great Support" — 5.0/5 > **Chris** | *9 July 2025* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: The support that they provide is the best, explaining everything clearly, and the following up. As well as taking feedback well, and making adjustments to help us. > > **Cons**: Nothing yet. I hope our requests will be implemented. We have guests receiving the same message multiple times on the platforms. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/371785/enso-connect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/371785/enso-connect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data