--- description: Review of mfr field service management Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: mfr field service management | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Lawn Care Software](/directory/928/lawn-care/software) > [mfr field service management](/software/371197/mobile-field-report) # mfr field service management Canonical: https://www.softwareadvice.co.uk/software/371197/mobile-field-report Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/371197/mobile-field-report?page=2) > mfr® – Your field service. Perfectly planned and digital. mfr® is a cloud-based Field Service Management Software, developed for service and trade companies as well as manufacturers with complex internal and field service processes. Ideal for growing companies with 20+ employees in office and field operations. Digital processes. Clear structure. Thoughtful automation. With mfr®, you digitize your service processes holistically from order creation through scheduling to documentation and billing. mfr® offers the most comprehensive mobile app on the market and ensures seamless and extensive data collection and real-time information exchange through dynamic workflows. Integrate your field service seamlessly into the overall digital process, optimize monitoring and controlling, and achieve higher productivity, lower costs, and more satisfied customers. Efficient scheduling with AI Thanks to AI-supported scheduling and route optimization, GPS tracking, and clear resource planning, mfr® not only increases your team's efficiency but also ensures fewer errors, higher first-time fix rates, and maximum satisfaction for both customers and employees. For demanding requirements, mfr® offers: - Scalable deployment and resource planning with team and location management - Mobile app with offline functionality for uninterrupted field operations - Dynamic, customizable checklists for standardized processes and data collection - Mobile asset management - Central project control and time management - Integration into existing system landscapes (API, data exports, interfaces) - Complete transparency and control of all processes in real-time – from the office to the technician on site Already over 10,000 users trust mfr® in their daily work. mfr® – because digital transformation is more than just digitization. > > Verdict: Rated **4.7/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 12 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Simplias - **Location**: Leipzig, Germany - **Founded**: 2011 ## Commercial Context - **Starting Price**: €29.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: mfr® Preismodelle – Für effiziente Serviceeinsätze und starke Teams 🔧 Field Service (pro Nutzer/Monat, ab 5 Nutzer) Für Teams im Außendienst, die zuverlässig planen und sauber dokumentieren wollen. Basic – 29 € ✔ Digitale Checklisten (bis 30 Schritte) ✔ Mobile App inkl. Zeiterfassung \& Auftragsabwicklung ✔ Einsatzplanung \& Tourenoptimierung ✔ Ideal für kleinere Serviceteams mit klaren Strukturen Professional – 39 € ✔ Wartungsplaner \& Anlagenhistorie ✔ Eigenes Branding (CI-konforme Außendarstellung) ✔ Automatische Kundenbenachrichtigung ✔ Empfehlung für Teams mit wiederkehrenden Serviceeinsätzen Enterprise – 55 € ✔ KI-gestützte Planung \& automatische Terminvergabe ✔ Checklisten bis 120 Schritte ✔ Single Sign-On (SSO) ✔ Optimal für große Serviceteams mit hohem Koordinationsaufwand ➡️ Alle Pakete starten ab 5 Lizenzen – ideal ab ca. 5+ Techniker\*innen im Außendienst. 📁 mfr Project – 99 €/Monat (zzgl. 15 €/Nutzer) Für Serviceleiter, die interne Aufgaben, Materialeinsatz und Projektabläufe digital steuern wollen: ✔ Projektplanung mit Kanban ✔ Ressourcen- \& Zeitmanagement ✔ Projektchat \& Dokumentenupload 📄 mfr Office – 75 €/Monat (zzgl. 20 €/Nutzer) Verbindet Innendienst mit Serviceeinsätzen: ✔ Angebote \& Rechnungen (inkl. GAEB \& DATEV) ✔ Projekt- \& Nachkalkulation ✔ Ideal als Schnittstelle zwischen Technik \& Verwaltung ➕ Optional zubuchbar: GPS-Tracking \& Fahrtenbuch – 12 €/Monat (inkl. Hardware ab 150 € einmalig) Telefon-Support – 20 % der mtl. Lizenzkosten Schnittstellen \& Individualisierung – auf Anfrage 📆 Vertragslaufzeit: 12 Monate (automatische Verlängerung), Kündigung bis 3 Monate vor Laufzeitende. ☁️ 100 % Cloudlösung – keine Installation, sofort einsatzbereit im Team. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German - **Available Countries**: Australia, Austria, Canada, Germany, Switzerland, United Kingdom, United States ## Features - API - Absence Management - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Asset Tracking - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Calibration Management ## Integrations (8 total) - Dynamics 365 Business Central - Google Maps - Make - Microsoft Azure - Microsoft Excel - SAP Business One - Zapier - easybill ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Lawn Care Software](https://www.softwareadvice.co.uk/directory/928/lawn-care/software) ## Related Categories - [Lawn Care Software](https://www.softwareadvice.co.uk/directory/928/lawn-care/software) - [Work Order Software](https://www.softwareadvice.co.uk/directory/500/work-order/software) - [Pest Control Software](https://www.softwareadvice.co.uk/directory/512/pest-control/software) - [Landscape Software](https://www.softwareadvice.co.uk/directory/4195/landscaping/software) - [Handyman Software](https://www.softwareadvice.co.uk/directory/4636/handyman/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 2. [Verizon Connect](https://www.softwareadvice.co.uk/software/373568/verizon-connect) — 3.2/5 (940 reviews) 3. [Commusoft](https://www.softwareadvice.co.uk/software/35018/commusoft) — 4.7/5 (209 reviews) 4. [Housecall Pro](https://www.softwareadvice.co.uk/software/7729/housecall) — 4.7/5 (2737 reviews) 5. [FieldPulse](https://www.softwareadvice.co.uk/software/109782/fieldpulse) — 4.6/5 (412 reviews) ## Reviews ### "MFR, Great tool for delivering services to your clients\!" — 5.0/5 > **Edward** | *9 August 2018* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, completeness of available tools, pricing structure, flexibility to create own checklists, mobile Application, reporting tools and online tracking > > **Cons**: minor translation errors, but these are updated continiously > > MFR is a great tool to have when delivering all kinds of services to your client base. The tool includes all required options you need and the pricing is one of the best I have seen in the market ----- ### "Half year reviews" — 5.0/5 > **Heiko** | *1 October 2015* | Renewables & Environment > > **Pros**: Easy to use, checklists can easy be created and changed by yourself, all the stored datas are available for the service engineers, ( which is very handy in case of a second visit ) , you don't need to set in any application dates twice, This time and money saving and leads more trustable values and information > > **Cons**: Windows tablets will not be supported. > > We are using MFR since more than 4 month life as our master service tool. It helps us to optimise our service organisation and our service engineers benefit from the defined checklists. These checklists can be attached with extra information regarding the specific tasks and will in this way lead to standard follow up. The support by the MFR team is excellent and they were uncomplicated by adapting the system according to our internal processes. ----- ### "Very Helpful Tool" — 5.0/5 > **Kristin** | *9 August 2018* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: It is fast, flexible, simple and the support is great > > **Cons**: Some parts of the administrative editing options at the online platform are improvable ----- ### "Very positive experience" — 5.0/5 > **Irene** | *14 August 2018* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Excellent usability, can be used on any devices, you can upload documents, print them, sign directly (tablet used) > > **Cons**: Overview of all orders when you're using the App Vision is better when using a computer or a larger tablet Overwiew is not as good on a smaller device such as iPhone ----- ### "Einrichtung MFR" — 5.0/5 > **Alexander** | *9 April 2021* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Erstellung von Aufmaß, Angebot, Rechnung . Verwalten von Kundendaten > > **Cons**: Formatierung der Kopf und Fußzeile lässt sich durch den Nutzer nicht ändern > > Übersichtlich und intuitiv zu bedienen ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/371197/mobile-field-report?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/371197/mobile-field-report) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data