BQE CORE Suite

Pros

The program is cloud based which keeps us current. Most of the time when I have specific report, feature, or activity that I want, I can find what I need quickly. As with many programs, CORE does more than my office utilizes it for. Invoicing and time entry are usually smooth processes.

Cons

We migrated from ArchiOffice and feel that the way contacts are managed in CORE is utterly useless. We've abandoned it in favor of a piecemeal assortment of Office 365 and Mac built-in programs.The structure of projects is also something that can be improved. When a project transforms from hourly to percentage or adds phases, CORE has some flexibility but there are troublesome aspect such as migrating time from a single phase project to ensure it can be captured in invoices.

Alternatives Considered

Reasons for Choosing BQE CORE Suite

Switched From

Reasons for Switching to BQE CORE Suite

Pros

The ability to speak to someone who knows the software when an issue arises.

Cons

Honestly I don't have an issue with it at all. We got the product BillQuick first and then went online to Core, which was a blessing because a couple of months later the pandemic hit and we were all homebound.

Pros

BillQuick is a powerful tool in tracking project time and expenses for professional services. We converted from 7 years of Quick Books data. Although the conversion and integration was not a seemless process, and the learning curve was much longer than originally anticipated, we are now tracking project profitability at a much higher level than we ever have before.
BillQuick Tech Support is fantastic. They are patient and knowledgeable, and we have received a lot of added value by having the Gold Care Tech Support package added onto our services. Additionally, we have invested quite a bit of extra money on having Bill Quick Customization Department write customized reports. Although the standard reports section is extensive, we were unable to find reports that gave us exactly the data we wanted to see. It's nice that this additional service is offered, but it would be nice for them to give us a handful of customized reports as part of the conversion process and then charge extra from there on out.

Cons

The software is not as user-friendly as it could be. Some things are overly complicated and require detailed use before you understand the functionality of the software. It could not be more different that QuickBooks, and the transition for us was difficult. Personally, I highly underestimated the learning curve.

In the beginning, we were only using BQ for time and expense logging and we maintained our Quick Books file for all other general accounting, which I would strongly discourage. Although the SYNC feature does work to sync data between programs, it is not a clean sync and much of it needed cleanup on either side of the sync. This was very frustrating. We just recently converted all of our general accounting in QB over to the Accounting portal in BillQuick. This has helped to have all of our financial records in one software system and our data is much more consistent. However, the "Accounting" portal is not perfect and there are a number of features that are lacking where QB has it all dialed in. Examples: 1) in looking at a vendor bill, there is no indication or PAID FLAT to see it has been PAID or not. To see if it is paid, I have to look at the previous checks. 2) In a report that lists all AP checks written for a particular time frame, there is no TOTAL at the end of the report. 3) BQ allows duplicate check numbers. (This is not a complete list, but the top 3 things that drive me insane.) These seem like basic accounting features and for them to not be included in an accounting software is frustrating. DISCLAIMER: we have not yet upgraded to BQ2015 and remain on BQ2014 for a while longer. My understanding is that BQ2015 has updated a number of accounting features, so I look forward to seeing if any of those issues are remedied.

Pros

The ability to run multiple reports and drop them into excel.

Cons

I wish we could save multiple filters for the T&E reviewer since I use that the majority of the time.

Pros

The options and amount of things that the program can do.

Cons

i wish it was a little more intuitive, once you learn it then its not a real issue,