---
description: Review of Dialshree Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Dialshree | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Dialshree

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> Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and follow-ups, email marketing, lead nurturing, social media monitoring and engagement, customer surveys and feedback, analytics dashboards and reporting tools, website visitor tracking and conversion tracking among others.

Dialshree automates various tasks related to sales funnels such as lead generation, lead nurturing through email marketing automation platforms like MailChimp or Salesforce Marketing Cloud and social media channels like Facebook Messenger. The software can be deployed on any web browser or mobile device with an internet connection. 

Visit us @ https://elisiontec.com/products/contact-center-software/
> 
> Verdict: Rated **4.7/5** by 74 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 74 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Elision Technologies
- **Founded**: 2007

## Commercial Context

- **Starting Price**: ₹59.00
- **Pricing model**: Per User
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Ethiopia, Ghana, India, Indonesia, Kenya, Namibia, Nigeria, Philippines, Rwanda, South Africa, United Arab Emirates, Zambia

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Centre
- CRM
- Call Centre Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting

## Integrations (8 total)

- CRM++ CTI
- Cloud IP PBX
- Dial-Office IP PBX
- Salesforce CTI Toolbar
- SugarCRM
- SuiteCRM
- Third Party Risk Management
- Vtiger CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Cloud PBX Software](https://www.softwareadvice.co.uk/directory/4757/cloud-pbx-software/software)

## Related Categories

- [Cloud PBX Software](https://www.softwareadvice.co.uk/directory/4757/cloud-pbx-software/software)
- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)
- [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software)
- [Telemarketing Software](https://www.softwareadvice.co.uk/directory/4239/telemarketing/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
2. [Zendesk Suite](https://www.softwareadvice.co.uk/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
3. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews)
4. [LiveChat](https://www.softwareadvice.co.uk/software/27068/livechat) — 4.6/5 (1715 reviews)
5. [Freshdesk](https://www.softwareadvice.co.uk/software/110247/freshdesk) — 4.5/5 (3408 reviews)

## Reviews

### "Experiance of Dilshree" — 5.0/5

> **Herat** | *4 October 2019* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Quality and features. means there are some features are really help for reducing the drop calls. and quality of Calls are also good.
> 
> **Cons**: Two way calls without knowing investor we can guide to our agent.
> 
> Overall Experience is good,

-----

### "Technical Support Manager" — 5.0/5

> **kuldip** | *29 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: \*\*Auto Redialing missed Calls
The application provides a satisfying user experience, with specific praise for its functionality.
> 
> **Cons**: The system includes default reports and schedules maintenance times to ensure effective performance and upkeep.
> 
> Now we are happy to use this Dialshree application

-----

### "User Friendly" — 3.0/5

> **Shantanu** | *28 November 2019* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: help us to export reports very easily.All the required details are available on screen(RTA)
> 
> **Cons**: Sometimes it got too slow that agents are unable to logged in
> 
> Overall good.But need to work on agent time details(agent reports).For example agent has completed 09 hours of shift but it is showing only 08 hours from outside \& when we check it from inside it is showing 09 hours.

-----

### "Customer Experience with DialShree" — 5.0/5

> **Sanket** | *10 August 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Top Notch Customer Experience with DialShree
Auto dialing process for the calling process
> 
> **Cons**: Our experience with DialShree has been nothing short of transformative. The omnichannel communication capabilities have allowed us to connect with our customers across platforms without missing a beat
> 
> The seamless WhatsApp integration was a game-changer, enabling us to reach customers on a platform they use daily. The ability to maintain conversation history and context has greatly enhanced our customer service experience.

-----

### "Highly Recommended" — 5.0/5

> **Rajeev** | *8 June 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: DialShree, our trusted contact center partner for over a year, has transformed our operations. Its robust features like customized call routing, intuitive IVR, and detailed reports, coupled with exceptional support, have empowered us to maximize productivity and enhance customer engagement.
> 
> **Cons**: Couple of agent modules needs to be customized, rest is to good to use
> 
> Amazing

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/370837/dialshree)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/dialshree-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/370837/dialshree> |
| en-GB | <https://www.softwareadvice.co.uk/software/370837/dialshree> |
| en-IE | <https://www.softwareadvice.ie/software/370837/dialshree> |
| en-NZ | <https://www.softwareadvice.co.nz/software/370837/dialshree> |

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