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description: Review of Surpass Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Surpass | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Library Automation Software](/directory/4175/library-automation/software) > [Surpass](/software/370196/surpass)

# Surpass

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> Surpass is a library automation solution designed to help schools, museums, churches, public and corporate libraries manage patrons, catalogs, inventory, reports, books and more. &#10;&#10;Key features of Surpass include resource collections, lost and found tracking, custom patron fields and due date calculations. The self-check functionality allows patrons to check-in/out and renew books based on requirements. Teams can create photo ID cards, import lists of patrons, assign groups and send email reminders or overdue notices.
> 
> Verdict: Rated **4.8/5** by 129 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 129 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Surpass Software
- **Founded**: 1985

## Commercial Context

- **Starting Price**: US$55.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Congregational – $660/year - with up to 10000 volumes and 1000 patrons&#10;Small Library – $960/year - with up to 5000 volumes and 1000 patrons&#10;Large Library – $1380/year - with up to 100000 volumes and 5000 patrons
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, India, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Catalog Management
- Church Libraries
- Circulation Management
- Content Library
- Content Management
- Customisable Branding
- Customisable Reports
- Data Import/Export
- Digital Asset Management
- Equipment Tracking
- Fee Collection
- Full Text Search
- Historical Reporting
- Inventory Management

## Integrations (1 total)

- OverDRIVE

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Library Automation Software](https://www.softwareadvice.co.uk/directory/4175/library-automation/software)

## Related Categories

- [Library Automation Software](https://www.softwareadvice.co.uk/directory/4175/library-automation/software)
- [Catalogue Management Software](https://www.softwareadvice.co.uk/directory/4559/catalog-management/software)

## Alternatives

1. [ResourceMate](https://www.softwareadvice.co.uk/software/262827/resourcemate) — 4.5/5 (37 reviews)
2. [MEDAD Library Services Platform](https://www.softwareadvice.co.uk/software/369357/medad-library-services-platform) — 4.0/5 (5 reviews)
3. [T.M.A.S.](https://www.softwareadvice.co.uk/software/242151/t-m-a-s) — 4.8/5 (28 reviews)
4. [Apollo](https://www.softwareadvice.co.uk/software/370624/apollo) — 4.8/5 (6 reviews)
5. [Alexandria](https://www.softwareadvice.co.uk/software/322364/alexandria) — 4.8/5 (24 reviews)

## Reviews

### "Surpass a library database with all the bells and whistles if you need them" — 5.0/5

> **Pat** | *19 March 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ability to always receeive help whether it's using the help manual online, chatting with Surpass support or calling
> 
> **Cons**: Nothing I like it all. I learn as I go and don't use all the features available since our libraryvis very small and informal in a retirement community
> 
> I've used it for 4 years now and it's still a great system for our little library in a retirement community. It's fairly easy to teach the helpers the basics. I keep my own manual I've written as I learn new things in Surpass so I can quickly refer back to a 'hoe to' on anything I need to do

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### "The Alliance for Children Smart Start Resource Center LOVES Surpass\!" — 5.0/5

> **Stacey** | *17 December 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Surpass is easy to use, flexible, and always improving.  We have recommended this software to other non-profit lending libraries that have reached out to us to find out how we developed such an amazing catalog.  We have to confess that we have very little to do with it...it is Surpass\!
> 
> **Cons**: Sometimes requested changes are not accommodated because we are a minority in the way we use Surpass (toy library for a non-profit rather than a traditional library).  It can be difficult to navigate between functions (go from transactions to resource/patron, etc.), although this is improving.
> 
> The customer service is excellent.  The software and online catalog is simple to use.  The online catalog projects a professional image and gives patrons a highly functional way to search, select, and place holds on materials.

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### "Valuable Resource for small libraries" — 5.0/5

> **Stephanie** | *16 March 2024* | Religious Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and great support system when  needed.
> 
> **Cons**: Not much to not like. Can’t think of anything else.

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### "Great experience for smaller library collection" — 5.0/5

> **Annika** | *13 January 2026* | Music | Recommendation rating: 10.0/10
> 
> **Pros**: We have a relatively basic version of Surpass, and it's an absolutely great value for our needs. The customer service is excellent and is the primary reason I would recommend this software to others; I always know that help is just an email or a phone call away.
> 
> **Cons**: The only thing that comes to mind is that the user interface in the basic version we use is visually a bit dated, but this has no impact on functionality.
> 
> Surpass has been easy to use, has great customer service, and offers a great value that fits within my organization's budget.

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### "Surpass is an Excellent product for our small library\!" — 5.0/5

> **Judy** | *13 January 2026* | Libraries | Recommendation rating: 10.0/10
> 
> **Pros**: Surpass is very user friendly and intuitive. Any time I have had a problem they have helped me fix it. They go above and beyond to get it right.  Cataloging is easy and labeling is easy.
> 
> **Cons**: I only have one complaint...You can't make 13 digit barcodes...or I can't figure out how...I really don't have any other complaints.
> 
> I helped catalog an entire library using old barcodes, new barcodes and everything in between.  The ease of learning the program was so helpful as I trained others to help.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/370196/surpass)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/catalog-management/surpass-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/370196/surpass> |
| en-GB | <https://www.softwareadvice.co.uk/software/370196/surpass> |
| en-IE | <https://www.softwareadvice.ie/software/370196/surpass> |
| en-NZ | <https://www.softwareadvice.co.nz/software/370196/surpass> |

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